Data Entry Customer Service

Elijah Franklin

******.**********@*****.*** l 303-***-**** l Denver, CO 80223

Summary

Well-organized individual which keeps inventories optimized and documentation current to minimize net loss. Excellent communication, planning and problem-solving abilities. Goal-oriented with good critical thinking and organizational abilities. Deep dedication to collaboratively solving issues and achieving deadlines. Hardworking and punctual, and works in fast-paced, physically-demanding jobs. Strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Skills

- Database updating - Customer Service - Data Entry - Decision making

- Inventory management and planning - Quick learner

- Verbal and written communication - Record keeping and documentation Experience

Inventory Control Specialist l Hawthorne Garden Co - Aurora, CO l 09/21- Current

● Investigated and resolved variances with inventory records.

● Researched inventory-related discrepancies and made appropriate adjustments in the system.

● Entered information into the system to update status reports.

● Managed weekly inventory and supply tracking, noting items requiring reorder.

● Performed cycle counts on a daily basis to immediately spot errors and apply remedies.

● Pulled damaged and recalled products for return or disposal. Order Picker l Hawthorne Garden Co - Aurora, CO l 01/21- 09/21

● Fulfilled orders quickly to accomplish challenging daily objectives.

● Limited damage to products and orders by using care when choosing items.

● Pulled merchandise to fulfill orders to specification.

● Organized and stored items in the warehouse using pallet jacks and hand trucks.

● Reported damaged products or safety hazards to immediate supervisor.

● Worked additional hours and shifts to meet tight deadlines during peak periods. Audio Visual Tech l First Presbyterian Church - Colorado Spring, CO l 06/20- 01/21.

● Compressed, digitized and duplicated audio and digital files.

● Placed microphones in specific locations to maximize audio quality.

● Prepared sets with lighting and other equipment to meet production specifications.

● Collaborated with production staff to deliver exceptional performances.

● Checked completed work for quality and accuracy. Custodian l First Presbyterian Church - Colorado Spring, CO l 12/17- 01/21

● Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.

● Set up and remove furniture, equipment and supplies required for meetings and special events.

● Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.

● Gathered and emptied trash cans and disposed of bags.

● Monitored cleaning supply levels and requested reordering when inventory ran low. Meat and Seafood Clerk l Wholefoods Market - Colorado Spring, CO l 07/15- 11/17

● Used slicers and other department equipment to prepare cuts of meat for customers.

● Managed high customer volume efficiently by accurately cutting, wrapping and weighing products.

● Checked products for temperature and expiration dates to maintain consumer safety.

● Stocked shelves and supplies and organized displays to focus customer attention on specific items.

● Recommended merchandise to customers based on needs and preferences.

● Stayed up to date on store promotions, payment policies and security practices.

● Communicated with customers about special offers, including policies, restrictions.

● Observed customer behaviors to identify security threats and escalate concerns to supervisors. Education

Doherty High School l Colorado Springs, CO l 05/2016

Contact this candidate