Administrative Assistant Documentation Specialist
Resume:
H
Mary Hackworth
******@*****.***
Waverly. Ohio. 45690
SUMMARY
Over 31 years of experience in multiple office responsibilities. An orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. I bring detail-oriented and decisive nature with sound judgment, good multitasking abilities and a self-motivated nature. I’m comfortable working alone or with teams to accomplish on-time and accurate tasks.
SKILLS
Team building and leadership
Planning and coordination
Scheduling
Policy development
Employee coaching
Strategic business planning
EXPERIENCE
Administrative Assistant to the VP and CIO
Columbus, OH
Hexion Inc/ Aug 1990 to Jun 2021
Provided support to the Senior Vice President and Chief Information Officer by arranging travel, scheduling meetings with internal and external customers, answering phones, etc.
Was the liaison between staff and the CIO in addressing departmental issues.
Provided support to the Columbus Headquarters IT department (between 60 – 90+ people).
Processed and paid telecom bills for the company within the United States.
Monitored and tracked telecom costs throughout the company to make sure that current contract pricing was in place.
Worked with telecom vendors to verify accuracy of invoices and plans. Met with vendors weekly to discuss account changes and updates.
Worked with the EH&S team to assure that all safety practices were being met in the IT department.
Assisted in organizing and arranging corporate functions such as United Way, Pelotonia, Heart Walk, company picnics and holiday parties.
Provided associates with Notary services.
Worked with the Administrative team to determine and facilitate cost savings.
Worked within Ektron and SharePoint to put company policies and procedures on the intranet.
Organized the building Red Cross Blood Drive (incorporated all companies within the building).
Ordered, activated and troubleshot blackberry devices and cell phones throughout the North American region.
Consolidated department pagers and cell phones to eliminate unnecessary expenses resulting in a company-wide savings of 25%.
Participated on the on-call rotation for the after-hours help desk. Provided technical support and assistance to customers companywide.
Documentation Specialist
Grove City, OH
FRANKLIN COUNTY CHILDRENS SERVICES/ Jun 1990 to Aug 1990
Completed documents and work requests according to company standards.
Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
Maintained documents by managing files following established procedures.
Inspected and proofread documents to check accuracy.
Prepared case studies on families within the Children’s Services network.
EDUCATION AND TRAINING
Some College (No Degree): Business Administration and Management
Harrison College
Grove City, OH
School closed in 2018
High School Diploma
Franklin Heights High School Jun 1985
Columbus, OH
ACCOMPLISHMENTS
Member of International Association of Administrative Professionals (IAAP)
Certified Administrative Professional - Office Management (CAP-OM)
Notary Public, State of Ohio
Six Sigma Green Belt
Management Skills for Administrative Assistants
Leading at the Speed of Trust
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