H

Mary Hackworth

614-***-****

adr461@r.postjobfree.com

Waverly. Ohio. 45690

SUMMARY

Over 31 years of experience in multiple office responsibilities. An orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. I bring detail-oriented and decisive nature with sound judgment, good multitasking abilities and a self-motivated nature. I’m comfortable working alone or with teams to accomplish on-time and accurate tasks.

SKILLS

Team building and leadership

Planning and coordination

Scheduling

Policy development

Employee coaching

Strategic business planning

EXPERIENCE

Administrative Assistant to the VP and CIO

Columbus, OH

Hexion Inc/ Aug 1990 to Jun 2021

Provided support to the Senior Vice President and Chief Information Officer by arranging travel, scheduling meetings with internal and external customers, answering phones, etc.

Was the liaison between staff and the CIO in addressing departmental issues.

Provided support to the Columbus Headquarters IT department (between 60 – 90+ people).

Processed and paid telecom bills for the company within the United States.

Monitored and tracked telecom costs throughout the company to make sure that current contract pricing was in place.

Worked with telecom vendors to verify accuracy of invoices and plans. Met with vendors weekly to discuss account changes and updates.

Worked with the EH&S team to assure that all safety practices were being met in the IT department.

Assisted in organizing and arranging corporate functions such as United Way, Pelotonia, Heart Walk, company picnics and holiday parties.

Provided associates with Notary services.

Worked with the Administrative team to determine and facilitate cost savings.

Worked within Ektron and SharePoint to put company policies and procedures on the intranet.

Organized the building Red Cross Blood Drive (incorporated all companies within the building).

Ordered, activated and troubleshot blackberry devices and cell phones throughout the North American region.

Consolidated department pagers and cell phones to eliminate unnecessary expenses resulting in a company-wide savings of 25%.

Participated on the on-call rotation for the after-hours help desk. Provided technical support and assistance to customers companywide.

Documentation Specialist

Grove City, OH

FRANKLIN COUNTY CHILDRENS SERVICES/ Jun 1990 to Aug 1990

Completed documents and work requests according to company standards.

Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.

Maintained documents by managing files following established procedures.

Inspected and proofread documents to check accuracy.

Prepared case studies on families within the Children’s Services network.

EDUCATION AND TRAINING

Some College (No Degree): Business Administration and Management

Harrison College

Grove City, OH

School closed in 2018

High School Diploma

Franklin Heights High School Jun 1985

Columbus, OH

ACCOMPLISHMENTS

Member of International Association of Administrative Professionals (IAAP)

Certified Administrative Professional - Office Management (CAP-OM)

Notary Public, State of Ohio

Six Sigma Green Belt

Management Skills for Administrative Assistants

Leading at the Speed of Trust

Contact this candidate