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Bartender Customer Service

Location:
Tonawanda, NY
Posted:
August 14, 2022

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Resume:

Felix Rodriguez

Bartender

Tonawanda, NY *****

adr45u@r.postjobfree.com

+1-716-***-****

Over twenty years of Professional Bartending and eight years of Bar Management experience. I exemplify leadership qualities and professionalism, backed by a consistent, verifiable record of achievement. I am a true believer in the motto: " My work speaks for itself. " Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Bartender

Reikart House / Jazzboline Restaurant & Bar (Green - Amherst, NY October 2021 to Present

Bartender

The Tralf Buffalo - Buffalo, NY

Present

Part tine bartender. Concert venue. Fast paced. Mixed drinks and cocktails, Beer and wine. Bartender/Cook

Marriott International, Inc. - Buffalo, NY

September 2019 to March 2022

Laid off since 3/23 covid 19 reasons

Bartending and cooking Bistro drinks, cocktails and a basic bistro menu. Pasta, wings, burgers, salads, pizza, flatbread, entrees. Etc Bar Manager/Bartender

Prescott's provisions - Tonawanda, NY

June 2018 to November 2018

Set up bar, and menu, hired and fired staff. Scheduling, create changing drink menus. Mixologist heavy, ordering, Inventory

Lead Bartender

Curtiss Hotel Chez Ami - Buffalo, NY

July 2017 to July 2018

Fast paced, very busy Bartender, service Bar, closer, manage breaks, tip outs, mixology at its finest. Bartender/ cook

Providence Social - Buffalo, NY

August 2016 to July 2018

Extensive specialty drink knowledge as well as Liquor, beer and wine. Cooking menu for restaurant and bar.

Burgers, seafood, flatbread, pasta, salads, wings, fish fries. Bar Manager

Templeton Landing - Buffalo, NY

January 2015 to August 2016

Hiring, Firing, Scheduling, Booking Entertainment, Bartending, Ordering. Keeping Liquor costs in check between 18.5% and 21%. Manager 20 Bartenders. F.O.H. Manager. Open/ Closer. Create daily and menu drink specials. Great Guest service and worked hand in hand with many of our distributors. Bartender/ Mixologist

Smoke on the Water - Tonawanda, NY

August 2013 to January 2015

Tonawanda, NY 8/13 - 1/15

Bartender/ Mixologist. Opener, closer. Create new drinks for daily and weekly menus. Create Happy Hour ideas and new Innovative concoctions for the masses. Have a few Original Cocktails on different top ten lists.

Bartender. Opening team. Trainer

Rocco's Tacos and Cantina - Orlando, FL

August 2012 to December 2012

open/closer. V.I.P. Bartender. High volume sales. Excellent Tequila training, experience and knowledge. L.B.W. (Bar) Manager/ kitchen manager

Bar Louie Orlando - Orlando, FL

June 2010 to August 2012

Bartender, Service manager, Interim G.M.

Manage a high volume high paced, three million dollar a year company in which 75% of it's sales were Liquor. Managed in every F.O.H. capacity.

Hiring, scheduling, terminating, training for over 40 employees, with main focus on the bar. Bartender, Service bartender. Created a very Loyal following. Ordering, Inventory and constant communication with my vendors and distributors. Constant guest interactions, employee evaluations, Marketing and All band and D.J. Bookings Consistent changing over our over 40 draft beers to create a dynamic beer selection and improve sales. Nightly paperwork, Voids, comps, Sales, Bank Drops. Education

Associate in Interior design

Niagara County community college - Sanborn, NY

August 1990 to May 1992

Skills

• Fluent in English/ Spanish,Mixology,, T.I.P.S. training

• Restaurant Experience

• Bartender Experience

• Bartending

• Mixologist

• Waiter

• Cash Handling

• Customer Service

• Hospitality Experience

• Restaurant Server

• Barback

• Waitress

• Management Experience

• Aloha POS

• Micros POS

• POS

• Serving

Links

http://stepoutbuffalo.com/10-must-try-cocktails-in-wny Certifications and Licenses

Food Handler

Assessments

Bartending — Expert

September 2019

Understanding, pouring, and mixing drink orders.

Full results: Expert

Bartender Fit — Proficient

February 2020

Measures the traits that are important for successful bartenders. Full results: Proficient

Food Safety — Highly Proficient

September 2019

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient

Customer Service Fit — Proficient

September 2019

Measures the traits that are important for high-quality customer service. Full results: Proficient

Bartending — Expert

August 2020

Understanding, pouring, and mixing drink orders

Full results: Expert

Work style: Reliability — Familiar

November 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills Summary

Manager, cook and Bartender in many different settings. Hotel Bars, Bar and grilles, Sports bars, Pubs and high paced, High paced night clubs..

T.I.P.S. and Servesafe certified. Bilingual English/ Spanish. Excellent Customer service skills and marketing abilities. Maximize Bar productivity, profitability and staff performance.

Have worked with Aloha, Micros, Sable and other POS systems. Excellent Beer, Tequila, wine and Whiskey knowledge.



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