Data Entry Administrative Assistant
Resume:
Felicia Drumheller
Extensive knowledge in various fields.
Newport, TN 37821
************@*******.***
•Extensive experience in a variety of fields
•11 years experience in an office environment
•2 years experience in Search Engine Optimization management
•2 years experience in Social Media management
•3 years experience in website design and maintenance
•3 years experience in content creation
•Proficient in Microsoft Office Suite, Outlook, Adobe, Photoshop, Quickbooks, MLS, Powerpoint, Excel,
ACT, Servesuit, Google Suite
•Can Type 45 wpm
•Answer multiple line phone system.
•Basic office experience includes: Greeting clients, data entry, faxing, emailing, scanning documents,copying, filing, mailing, dictation, invoicing, ordering supplies, etc.
•Accounts Receivable/Accounts Payable
•Great at working individually as well as in a team environment with great multitasking skills. • Ability to work in an accurate, detail-oriented and highly productive manner.
•Ability to learn any computer program quickly and proficiently.
Authorized to work in the US for any employer
Work Experience
Office Manager/ Administrator
Khouri Chiropractic - Summerville, SC
March 2018 to October 2019
•Scheduling of various services for multiple therapists and doctor
•Verification of insurance eligibility
•Human Resources
•Administrative training
•Document creation
•Marketing/Promotions
•Created and managed marketing campaigns
•Created promotional material
•Search Engine Optimization Manager
•Updated website meta tags, keywords, and content
•Social Media Management
•Content Creation (Facebook/ Instagram/ website)
•General Office duties to include: Answering a multiple line phone system, greeting patients, faxing,filing, emailing, etc.
Administrative Assistant
Ledford's Termite & Pest Control, Inc -
Charleston, SC June 2015 to October 2017
•Scheduling
•Invoicing
•Collections
•Sales
•Type up contracts, and CL-100 reports
•General Office duties to include: Answering a multiple line phone system, greet clients/guest, faxing,filing, emailing, etc.
Administrative Assistant
Suncoast Fire Safety, Inc - New Port Richey, FL
June 2013 to February 2014
•Scheduling
•Invoicing
•Collections
•Sales
•Inventory
•General Office duties to include: Answering a multiple line phone system, greet clients/guest, faxing,filing, emailing, etc.
Patient Care Technician
Nurses Helping Hands - Pinellas Park,
FL June 2010 to December 2012
•Assisted live in residents with daily activities
•Assisted residwnts with bathing and caring for themselves
•Transferred patients from beds to wheelchairs
•Cared for bed bound patients
•Assisted in administering medication
•Served meals and snacks
•Gave tours to families and prospective residents
•Planned and executed activities for residents• Provided companionship
•Laundered bedding, towels, resident clothing
•Scheduled residents appointments and transportation
Office Manager
Great Trucking Co - Tampa, FL
August 2008 to November 2010
•Company Payroll
•Accounts Receivable/Accounts Payable
•Data Entry
•General Office duties to include: Answering a multiple line phone system, greet clients/guests, faxing,emailing, filing, copying, etc.
Phelbotomist
DCI Biologicals Dunedin - Dunedin, FL
January 2009 to January 2010
I was trained in phlebotomy with on the Jon training. I performed venipunctures for plasma donation for 8 hours a day around 20 people a day.
Administrative Assistant
BOB-CAD, Inc - Dunedin, FL
May 2003 to October 2005
•Answered multiple line phone system.
•Greet clients
•General Office duties to include: Faxing, emailing, filing, copying, dictation, ordered supplies, etc.
•Responsible for handling invoices and the collection of debt.
•Assisted the CFO with company payroll.
•Maintained daily, monthly and yearly statistics of all departments.
•Assisted Sales Manager by getting to know the client and their needs.
•Assisted Sales Manager to finalize contracts.
•Type correspondence.
•Accountable for handling daily bank deposits and cash bonuses distributed to employees.
•Shipping and Receiving.
Education
Social Media Marketing
Trident Technical College - North Charleston, SC
2017 to Present
Certification in Medical Billing and Coding
Career Institute of Florida - Saint
Petersburg, FL May 2013 to August 2014
Public Relations
St. Petersburg College - Tarpon Springs,
FL 1999 to 2001
High school or equivalent
Amherst County High School - Amherst, VA
1998
Skills
•Front Office
•Office Admin
•Front Desk
•Office 365
•Quickbooks
•Bookkeeping
•Google Docs
•Google Analytics
•Google AdWords
•SEO
•Content Creation
•Social Media Management
•Marketing Strategy
•Document Management
•Human Resources
•Google Cloud Platform
•Google Suite (5 years)
•Graphic Design (1 year)
•Website Maintenance (2 years)
•Administrative Support
•Social Media Monitoring
•Customer Service (10+ years)
•Sales Experience (6 years)
•Accounts Payable
•Outlook
•Administrative Assistant
•Payroll
•Word
•Billing
•Microsoft Excel
•Microsoft Office
•MS Office
•Data Entry
•Excel
•Filing
•Marketing
•Scheduling
•accounting
•Sales
•Computer Literacy
•Office Management
•Web Design
•WordPress
•Digital Marketing
•Analytics
•Adobe Photoshop
•ICD coding (1 year)
•ICD-10 (1 year)
•HIPAA (4 years)
•Insurance verification (4 years)
•Medical coding (1 year)
•CPT Coding
•Email Marketing
•Phlebotomy
•Typing
•Content Development
•Blogging
•Medical Billing
•English
•Copywriting
•Merchandising (1 year)
•Receptionist
Certifications and Licenses
Certified Billing and Coding Specialist
August 2014 to August 2015
I received the certification but then there was not any job opportunities available for newly certified coders.
Phlebotomy
January 2013 to January 2014
I was trained on the job a plasma donation center. I am considering going for my certification.
Assessments
Written Communication — Highly Proficient
January 2020
Best practices for writing, including grammar, style, clarity, and brevity.
Full results: Highly Proficient
Conscientiousness — Highly Proficient January 2020
Tendency to be well-organized, rule-abiding, and hard-working.
Full results: Highly Proficient
Typing — Proficient January 2020
Transcribing text using a standard keyboard
Full results: Proficient
Administrative Assistant — Proficient
January 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting.
Full results: Proficient
Customer Focus & Orientation — Proficient
November 2019
Responding to customer situations with sensitivity Full results: Proficient
Attention to Detail — Proficient January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Proficient
Call Center Customer Service — Highly Proficient
January 2020
Applying customer service skills in a call center setting.
Full results: Highly Proficient
Verbal Communication — Proficient January 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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