Sam Burgess

OBJECTIVE: To find an aggressive company with potential for growth,

while allowing me to use my customer service experience to reach my personal and professional goals.

**** ******** **ne

Lago Vista, Texas 78645

737-***-****

adr43x@r.postjobfree.com

EDUCATION

Northlake College, Irving,Tx — Associate of Applied Arts and Science, Heating and Ventilation, 1987

EXPERIENCE

SOS Services, Austin,TX — Sales Operations Specialist for Texas

April 2019 - PRESENT

● Sales representative/ contact person for over 300 convenient stores in the state of Texas

● Maintain financial objectives by forecasting budgets, scheduling expenditures, etc.

● Increasing the market share of each convenient store throughout the retailed area

● Manages the displays and inventory for each convenient store Altman Specialty Plants, Austin,TX — Sales Representative September 2018 - April 2019

● Provided service to many retailers, including set up/ maintenance of plant displays

● Provided data to Corporate relating to sales and inventory Academy Sports and Outdoors, Austin, Tx— Manager/Store Director

August 2008- July 2018

● Oversaw store operations and Personnel, pushing excellent customer service

● Managed training for store personnel

● Used problem-solving and customer first thinking when issues with Customers arrose

● Provided strategic insight on regional attributes, including economic trends, and marketing opportunities

● Payroll Management and management of store profitability Qualifications

-1985- Texas Certified

Nurseryman #2205

-1992- Master Certified

Nurseryman #2205

-30+ years of customer

experience

-26+ years of management

experience

AWARDS

- TOP SHOT award winner,

Academy Sports and Outdoors

-Finalist for Store of the Year,

Ranked 5th out of 230 stores,

Academy Sports and Outdoors

-Best Garden Center in

Region, Lowes

-Garden Center of the Year

2007, Lowes

-Numerous Service Award

winner, The Home Depot

REFERENCES

References available upon

request.

Lowes, Dallas, Tx —Assistant Manager/ Garden Buyer April 2006 - July 2008

● Maintained inventory and margins

● Head of Purchasing for the Garden Center

● Provided excellent customer service

The Home Depot, Dallas, Tx —Assistant Manager/ Garden Buyer

April 1992 - April 2006

● Provided excellent customer service

● Head of Purchasing for the Garden Center

● Oversaw hiring/ interviews for personnel

● Maintained inventory and margins

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