Customer Service Delivery Driver

TIMOTHY PRIM

Temecula, CA ***** 916-***-**** *************@*****.***

SUMMARY

I am actively seeking a Delivery Driver position where I can combine my 10 years of customer relations experience with my education. I am an individual with a positive attitude, strong leadership skills, and the abilities to contribute to any work environment. I am Committed to completing each job quickly, efficiently and safely. Experience in distribution environment with in-depth knowledge of DOT regulations.

SKILLS

Problem-Solving

Time Management

Clean Driving Record

Verbal and Written Communication

GPS Navigation

DOT Compliance

Route Management

Lifts up to 200 Pounds

Vehicle Cleaning and Maintenance

Valid Driver's License

Customer Service

Attention to Detail

Vehicle Inspection

Pallet Jack and Hand Truck Operation

Defensive Driver Training

Courteous and Polite Demeanor

EXPERIENCE

04/2022 to 07/2022

Delivery Driver

Scout San Diego, CA

Performed daily pre/post vehicle inspections for any damage and proper operation of all parts.

Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Processed payments by accepting cash, checks and credit card payments.

Maintained safe driving habits to protect property and general public on roadways.

Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables.

Loaded, balanced and secured product to safely transport goods.

Performed deliveries throughout greater San Diego area.

01/2022 to 04/2022

Delivery Driver

Shamrock Foods San Marcos, CA

Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.

Utilized Omni Tracks to maintain driver log according to D.O.T regulations.

Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.

Verified inventory against customer invoices to insure correct product delivery.

Verified order details at distribution center and customer locations to prevent errors.

Submitted receipts and money received from deliveries at end of each shift.

Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

Maintained telephone and radio contact with supervisor to receive delivery instructions.

02/2019 to 02/2020

Delivery Driver

Stone Brewing Company

Required to cover all starting shifts Responsible for daily D.O.T

Pre/post trip inspections on company vehicles Upload routes daily to electronic (Rabbit)

Ensure Rabbit is linked to printer Ensure that all loaded merchandise corresponds with daily deliveries Responsible for making an average of 20 to 30 deliveries daily Make all deliveries within scheduled windows Collect monies from customers via check and credit card transaction Maintain contact with dispatch and accounts receivable Adhere to all S.O.P-Standard Operating Procedures during reconcile when returning cancelled/driver breakage merchandise Approve all timecards for ending work periods Maintains positive customer service and communication

10/2018 to 12/2018

Seasonal Package Delivery Driver

UPS

Responsible for daily D.O.T

Pre/post trip inspections on company vehicles Required to delivery bulk packages to residential and commercial businesses Adhere to and ensure packages are delivery to scheduled route Capable of picking up unscheduled pick-ups when required Maintains and creates positive daily customer communication and interaction Operates electronic D.I.A.D

To scan customer packages Utilizes tools to complete daily tasks i.e

Hand trucks and dollies Maintain a daily professional appearance

04/2018 to 09/2018

Delivery Driver

Reliant Food Services

Responsible for collecting daily invoices and any revisions for each customer Ensure that all loaded merchandise corresponds with daily invoices Do complete daily pre trip and post trip of commercial class B vehicle Ensure that daily commercial driving logs with pre trip and post trip are Completed according to department of transportation regulations using XRS/Omnitracs electronic system devices Deliver company products to customers in accordance to timely schedule Develop and maintain positive relationship with customers

09/2017 to 02/2018

Delivery Driver

Collect monies from customers via check, credit card transaction and cash Deposit monies from customers daily to accounting department Responsible for loading and off loading a variety of copiers and printers Ensuring the load is securely mounted to the truck Developed and maintained positive relationships with client and company Responsible for securing payment from clients Responsible for executing proper paperwork being signed by clients and Scanning and emailing all end of the day paperwork Inspect, clean commercial class B vehicle daily

07/1992 to 09/1995

Supervisor Aviation Storekeeper

USS Kitty Hawk, CV-63, States Navy San Diego, CA

Performed aviation supply system functions both afloat and ashore utilizing the Naval Aviation Logistics Command Management Information System (NAVCOMIS)

Responsible for supply finances, money accounts and stock inventory bookkeeping

Processed inventory management records and listing for the control of aviation repair parts

Supervised the input of data to the NALCOMIS system and prepared the parameters for management report analysis

Managed receiving, identifying and pricing of aviation material supplies and equipment

Trained personnel on preparation of acquisition documents and purchasing of materials from civilian companies

EDUCATION AND TRAINING

01/2008

Bachelors of Science: Psychology, Disorders

National University San Diego, CA

01/2001

Associate Degree

Mira Costa College Oceanside, CA

REFERENCES

REFERENCES References available on request.

ADDITIONAL INFORMATION

OTHER CERTIFICATIONS, Class B Drivers License with Tanker endorsement

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