Service Representative Pharmacy Technician
Resume:
Michele E. Williams
adr415@r.postjobfree.com
OBJECTIVE:
Seeking a position that will enable me to utilize my Health Information Technology and ICD coding skills in their company. RELATED COURSES AND QUALIFICATIONS:
ICD Coding 9
ICD Coding 10
Knowledge of Medical procedure and HIPPA regulations
Medical Terminology
STATISTICS
HEALTH INSURANCE AND BILLING REIMBURSEMENT
EDUCATION:
National College of Business and Technology Madison, TN Associates of Applied Science in Health Information Technology November 2013
Diploma in Pharmacy Technician
August 2012
Productivity Point International Mishawaka, IN
Certificate in Business and Computer Software
May 2000
EXPERIENCE:
Complex Care Solution: Escalation Clerk
June-2014-March 2020
Receiving orders to clear NP Schedule.
Resolving an issue for Representatives.
Call Customer to resolve issues of missed
Appointments.
Filling out the form for NP miss
Appointment. Filling out the form for miss
Gift card.
Omnicare: Nashville, TN; Pharmacy Technician; Dec 2012- April 2014
Received written prescription or refilled requests and verified that information is complete and accurate.
Filled bottles with prescribed medications and type and affix labels.
Assisted customers by answering simple questions, locating items or referring them to the pharmacist for medication information.
Filed prescriptions that have been filled.
Manifesting drugs through the different locations Goodwill; Nashville, TN; Cashier; Jan 2010- Dec 2012
Greet customers upon entry and exit
Manage cash drawer
Intake of donations
Externship: Nashville, TN; Pharmacy Technician; May 2012-August 2012
Received written prescription or refilled requests and verified that information is complete and accurate.
Filled bottles with prescribed medications and type and affix labels.
Assisted customers by answering simple questions, locating items or referring them to the pharmacist for medication information.
Filed prescriptions that have been filled.
ACS; Nashville, TN; Customer Service Representative; 2008-2010
Assisted customers with purchasing equipment and services
managed a multiline phone system
Resolved customer complaints
Gulfport Medical Center; Mississippi, MS; Discharge Clerk; 2003-2005
Compiled, verified and filed medical records
Audited medical records for completeness
Posted results of laboratory tests to medical records Memorial Medical Center; South Bend, IN; Pharmacy Tech; 2000-2002
Managed a multiline phone system
Assisted Pharmacist in charge
Entered patient data into EMR
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