Manager Merchandise Customer Service
Resume:
Tammy Thompson
Caldwell, ID 83605
**********@*******.***
Computers, Math, Business, Office
Technical Skills/Proficiencies
• Associate Of Science In Business Degree
• Microsoft Office Specialist Certificate
• Bachelors in Business Adminstration
• Computers (Word, Excel, Outlook, PowerPoint, Access, Spreadsheets, Windows)
• 14-1/2 years in Retail (Department Manager)
• 7 years in Education (Special Needs Assistant)
• 8 years working at UPS
Work Experience
11/2020 - Present
07/2014 - 04/29/2022
$12.35-$20.20/hr
Sort Supervisor/Part Time Office Supervisor/ customer counter
United Parcel Service (UPS) - Nampa, ID
1324 N 20th St
Nampa, Idaho 83686
Manager, Ruben Villa
● Guide up to 12 people to scan/sort/bag pkgs for Amazon, Ensure that employees follow procedures and stay safe, Ensure employees process the pks each day within the recommended time frame.
● Answer phones, customer service, input and process timecards, track pkgs, find addresses for drivers, complete logs, deliver pkgs to customers, order uniforms, guide drivers in deliveries and pu's, locate pkgs..
08/2013 - 08/14
$12.56/hr
Lead Cook
Nampa School District - Nampa, ID
619 S Canyon Street
Nampa, Idaho 83651
Manager, Kathy Barnes
● Cook and maintain food for 450 students and adults at the proper temp for serving. Prepare food and keep area clean and sanitized. Work with 4 other women to prepare food and items to serve 450 students and adults.
11/2010 - 09/2013
$7.35/hr
Sales Representative / customer service / cashier
Kmart - Nampa, ID
1813 Caldwell Blvd.
Nampa, Idaho 83651
800-***-****, Home Office
Manager, Linda Manhart
● Customer service, cashier, stock merchandise to floor, Price changes, Organize stockroom, Display and sign sale items.
03/2006- 10/2009
$9.90-$14.75/hr
Purchasing Assistant
Diamond Pacific Tool Corp - Barstow, CA
2620 W Main Street
Barstow, California 92311
Office, Kevin Depue
● Answer phones, typing, filing, faxing, create and maintain data spreadsheets, take orders, contact dealers & distributors about product, assist in creating the company catalog.
11/2000 - 03/2006
$12.35/hr
Instructional Assistant
San Bernardino County Schools - San Bernardino, CA
777 N E Street
San Bernardino, California 92410
Teacher, Becci Craig
● Assist The teacher in helping students to achieve their set goals, maintain attendance log, bathroom log, direct and help students in daily tasks, keep room sanitary
10/1997 - 11/2000
$10.25/hr
Food Service Worker I
Barstow Unified Scool District
Barstow, CA
551 H Street
Barstow, California 92311
Food Service Manager, Angel Dejesus
● Receive food, keep food at correct temps, set up food for serving per appropriate amounts, clean up, store food appropriately, count money and prepare deposit, input info into computer & print to submit to home office.
09/1986 - 11/2000
$3.25-$10.45/hr
Kmart - Barstow California
510 E. Virginia Way
Barstow, California 92311
800-***-****) Home office
Manager, Kathy Duran
● Department Manager merchandise, display merchandise, receiving & shipping of merchandise, run register, help customers with merchandise, answer phones, perform all functions of the computer system, maintain price increases and decreases, maintain stockroom .
08/1984 - 09/1986
$3.25/hr
Cashier/Drinks/Hostess
Del Taco Barstow, California
1310 E Mountain View
Barstow, California 92311
Manager, Lorraine Weaver
● Cashier, help customers with orders, deliver food and drinks, maintain clean floors and tables, stock supplies.
Education:
BA in Business Administration/Himan Resource
Strayer University (Online)
2011 to 2013
AS in Business
Barstow Community College - Barstow, CA January 2003 to May 2005
Microsoft Office Specialist Certificate
Barstow Community College - Barstow, CA January 2003 to May 2005
Skills:
Microsoft Office, Excel, Microsoft Word, PowerPoint, 10 key calculator, multi line phone system. (10+ years), Administrative Assistant, Outlook, Microsoft Office, Receptionist, Data Entry
Assessments
Administrative Assistant — Proficient
June 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting.
Additional Information:
Obtained my Bachelor's Degree in Dec of 2013 in Business Administration with a concentration in Human Resource. I am excited to get back into the office field.
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