* * * * * M E R C I A S T E E N B E R G C V
ID: 860-***-**** 080
Date of Birth: 09 March 1986
Nationality: South African
Marital Status: Divorced
Languages: Afrikaans, English
Notice period: 1 Month
Residential Area: Mooinooi, Brits,
Rustenburg
Cell: 064-***-****
Email: ***************@*****.***
ABOUT ME
Highly motivated individual with strong
administrative back ground and
managerial experience. I take initiative
and make decisions easily. My strong
work ethic has been a major contribution
to my ability to easily make a positive
impact in the workplace and influence
my team to achieve a higher standard
of excellence. Courtois and professional
conduct when dealing with staff,
customers or management. I am
proactive and a team player.
EDUCATION
(2004)
HOëRSKOOL GRENSWAG – Matric
FURTHER EDUCATION
(2011-2012)
UNISA – Certificate in Purchasing and Supply Management
(2004-2015)
ANGLO AMERICAN – Various SAP courses
EXPERIENCE
ASSISTANT MANAGER (April 2020 to date)
GROBBELAAR’S WHITEHOUSE GUESTHOUSE
My duties include the following:
Guesthouse:
Managing queries, quotes and bookings for accommodation
Welcoming guests and checking them into their rooms
Receiving cash or card payments and allocating EFT’s
Managing guesthouse and shop staff – time & attendance, salaries
Assisting as and when required in any department
Compiling month end reporting
Compiling books for bookkeeper
Perform checks on rooms and public area after servicing Shop:
Handling shop on certain weekends including register, stock and clients
Handling all reporting
Managing of POS system
Managing payments received and allocating them as required
Managing stock including purchases
Assisting cashier in day to day running
Managing client complaints or compliments
Assisting in store management
Organizing and managing events
Managing Cash-up, petty cash and cash purchases
General:
Assisting owner with any task required (PA Duties) GRAPHIC DESIGNER (April 2018 – April 2020)
MAPHEFO SIGNS
My duties included the following:
Handling walk-in clients - orders, design requests and payments
Designing of various printable orders
Interacting with factory staff regarding orders
Assisting within the business as required
Implementing procedures regarding job cards, quality control and workflow
2 P a g e M E R C I A S T E E N B E R G C V
SKILLS
COMPUTER SKILLS
MS Office
SAP ERP
PERSONAL SKILLS
Trustworthy
Empathetic
Good communicator and
Listener
Discrete
Work well under pressure
Decision maker
WORK REFERENCES
GROBBELAAR’S WHITEHOUSE GUESTHOUSE
/ MOOINOOI SALVAGE
HUMAN RESOURCES
ABBYGAIL HORN
MAPHEFO SIGNS
OWNER
SUSAN MOUTON
MAGALIESBURG CANOPY TOURS
GENERAL MANAGER
NATALIE DU PLESSIS
ANGLO AMERICAN
TEAM LEADER
LIZELLE REDELINGUYS
ANGLO AMERICAN - PLATINUM
RESIDENT BUYER
ANTOINETTE GREYLING
ADMIN MANAGER (April 2016 – Aug 2017)
MAGALIERSBERG CANOPY TOURS
My duties included the following:
Managing 3-4 staff members
Managing interaction of admin staff with operational staff and management
Upkeep of staff files.
Handling of bookings, especially larger and more complicated bookings, scheduling itineraries and interaction with vendors
Interaction with guests including welcoming and directing
Allocating payments
Completing of reporting during the month and at month end
Balancing merchandise
Minute taking during meetings
Ordering of supplies and stationary
Maintaining a fuel summary and vehicle logbook
SENIOR ACCOUNTS ASSISTANT (Aug 2013 – Sept 2015)
ANGLO AMERICAN
My duties included the following:
Reconciliations of all Vendor accounts
Handling and resolving all account queries
Vendor and Business Unit liaison
Assisting Team Leader and Coordinator with monthly reporting and day to day tasks
Resolution of outstanding GRV's
Processing of invoices
Resolving invoice and purchase order queries
BUYER (April 2009 – Aug 2013)
ANGLO AMERICAN - PLATINUM
My duties included the following:
On-Site Management of Union Section - 4 plants.
Placing of all Ad hoc orders - contract and non-contract for all sites according to commodity
Assisting with Sourcing and placing of material requisition when necessary
Assisting with repair orders, request for quotations and repair waybills
Liaising with Vendors on a day to day basis
Arranging of Tenders incl. high value on-site work
Arranging of Tenders for on-site Contracts
Assisting with Query log (outstanding invoice queries) - including other vendor queries.
Resolving queries between end-users and vendors
Expediting of outstanding Invoices
Liaising with Plant Maintenance department in regarding purchasing procedures
Building and maintaining HDSA Vendor base
Liaising with finance in regard to budgets