MUHAMMAD ATIF SIDDIQUI

Apartment#***, Margalla Hills, Main Double Road, E-11/1, Islamabad – Pakistan.

Mobile: +92-300*******,

Email: adr3yt@r.postjobfree.com

LinkedIn: pk.linkedin.com/pub/atif-siddiqui/0/37a/325

Positioning Statement

Global Carrier Business Unit head with strong background in IT and technology operations management, C-Level contacts into Enterprise and Carrier Customer’s in Pakistan, Afghanistan, Iran and MEA region, Europe, America and Latin America, expertise in service management; including business areas like sales and business development, 18 years in the IT and Telecom Industry with extensive experience in exploiting new market opportunities, building third party relationships and managing Internal and External customers and channels management for business expansion. Being commercially and technically sound makes me a very handy resource for Interfacing with Domestic and International Carriers for negotiating and selling Data and Voice interconnects, Wireless and satellite based Solutions for GSM operators (Wi-Fi Data Offload, GSM back haul over Satellite links, GSM in-building solutions), acquisition and selling of IP Transit capacities and International Private Lease Circuits, large capacity arrangement on Submarine or terrestrial cables on Long Term IRU basis, establishing NNI (MPLS/TDM) nodes, Carrier meet–me-rooms, GSM Back Hauling over Satellite links and VNO access over Satellite Hubs, Selling/Leasing OFC based back haul connectivity enabling 3G/4G MNO’s to transport significantly growing data traffic.

Main Skill Areas

Excellent Communication and Negotiation Skill - Contract Management – Relationship Management – Making RFI/RFQ Based On Internal Requirements – IT Service Management - SLA Management – Strategic Business Planning & Development Specific to Broadband Market – Large Account Management – Channel Management - Business Case of Satellite Teleport in Pakistan(O3B)

Experience

Management of start-up and business unit (Operations, Sales, support & services and P&L of the Business Unit)

Establishing & Management of Level 1 and Level 2 support of Internal & external Clientele, Managing OLA’s with internal departments to meet and exceed SLA’s with external clientele using tools like HP helpdesk/Service Manager

Business solution selling based on broadband technologies, software applications, communications, networking and security to all the market verticals like Enterprises, Service providers, MNO’S and SME

An enthusiastic and success-orientated individual, has a creative approach to problem-solving, is commercially aware and possesses excellent leadership, interpersonal and communications skills. Demonstrates a commitment to get things done.

International and Domestic Carrier Sourcing based on internal and external voice and data requirements.

Career History In Brief

January 01, 2021 – Current

Director Business Development (Domestic/International wholesale Data, ICT Solutions & Managed Services) Transworld Associates Private Limited (an Orascom Telecom Investment in Pakistan)

May 01, 2016 – December 31, 2020

General Business Development (Domestic/International wholesale Data, ICT Solutions & Managed Services) Transworld Associates Private Limited (an Orascom Telecom Investment in Pakistan)

Company Brief:

Transworld Associates Private Limited is a joint venture of Orascom Telecom Media and Technology Holding S.A.E, Orastar and His Excellency Dr. Omar Abdul Mone’m Yousuf Al Zawawi of Sultanate of Oman. TWA is Pakistan’s premier Internet and international connectivity provider. It carries a reputation of providing reliable backhaul connectivity services to Pakistan’s leading ISPs and telecom operators. In the few years of its operation, Transworld has quickly become the favored choice of every major Broadband ISP, licensed voice operator and large corporations that require Tier 1 bandwidth to connect to the global community. It is a vital artery for voice and data communication in and out of the country and one of the major Internet routes for Pakistan.

Transworld commenced operations in 2006 and is the only operator in Pakistan which owns its 1,300 KM submarine cable system TW1 and has capacities on other regional cables both on eastern and western sides for route diversity and resilience. The company has peering in Middle East, Europe, US and Far East with Tier-1 operators to provide lowest latency connections for Internet and data traffic. Transworld’s global network is one of the most resilient networks in Pakistan. It has peering agreements with Tier1 operators on both Eastern and Western routes through multiple submarine cables, for unmatched redundancy and zero downtime. Transworld is the only operator in Pakistan which not only owns its submarine cable TW1, but also enjoys ample restoration capacity on SMW3 and SWM4 cables for route diversity. To further improve resilience, TWA will be connected to the upcoming MENA cable system owned by its parent group Orascom. Transworld has recently signed consortium Membership with SEAMEWE5 cable system and will be the first private company in Pakistan landing a consortium cable in Pakistan.

Key Responsibilities & Achievements:

Making yearly Business Plans along with Products team, developing strategy and drive Global Carrier Business Unit toward achieving financial goals set by the board by bringing in new business opportunities and retaining the existing client base.

Sourcing and Adding new carrier partners into company’s customer portfolio (both domestic and international)

Help Engineering team to establish new NNI’s with international carriers

Help Supply chain team with commercial and technical aspects of contracts with International Carriers

Helping a team of seasoned account managers in handling International and Domestic key business accounts

Brought All Afghan Operators (AFTEL, AWCC, Etisalat Afghanistan, MTN Afghanistan, Roshan Telecom) onboard for all their IP Transit and IPLC Requirements and achieving 60% of Total Market share

Helped Increasing Transworld's share into key domestic accounts (Telenor, Mobilink, CMPAK and NTC) and contributing 70% into total Transworld's yearly revenue

December 20th, 2010 – April 30th, 2016

Head of Global Carrier Business (Domestic/International Data, ICT Solutions & Managed Services) Wateen Telecom Limited (an Abu Dhabi Group Company)

Company Brief:

Wateen Telecom is an Abu Dhabi Group Company and the second largest data/voice network operator in Pakistan having 14000+ km of Metro & long-haul Network. Connecting Pakistan with Afghanistan and Iran, largest MPLS network; Wimax network into 22 Cities with 250,000 broadband subscribers, Largest VSAT deployment in Pakistan & Afghanistan having more than 700 customer sites connected using SCPC/DVB technologies consuming 254 MHz of satellite space segment on multiple satellites

Key Responsibilities & Achievements:

Making yearly Business Plans along with Products team, developing strategy and drive Global Carrier Business Unit toward achieving financial goals set by the group.

Sourcing and Adding new carrier partners into company’s customer portfolio (both domestic and international)

Establish new NNI’s with international carriers

Help Supply chain team with commercial and technical aspects of contracts with International Carriers

Helping a team of seasoned account managers in handling International and Domestic key business accounts

Coordination with customer and internal service delivery teams to ensure intime delivery to meet and exceed customer’s expectations

Ensure to meet or exceed committed SLA’s with key customers with the help of relevant engineering team (IP core and OFC Transmission)

Secured US$ 2.7 million worth of long-haul capacity project (STM16) connecting Multinet’s Customer Verizon from Chaman to Karachi

Secured US$ 7.4 million worth VSAT project from Roshan Telecom, Afghanistan

Secured US$ 2.5 million worth of IP Transit and DPLC business from Afghan Telecom in competition with PTCL and TWA with high profit margin

Secured $1.4 million worth of IP Transit and DPLC business from AWCC Afghanistan with high profit margin

Secured US$ 5.7 million worth of IRU Contract (8 Cities Metro OFC network expansion) from China Mobile Pakistan (CMPAK)

Secured US$ 4.4 million worth of IRU Contract (Metro & Long Haul) from Warid Telecom

Secured US$ 1.4 million worth of IRU Contract (2 Cities Metro Fiber to the BTS) from China Mobile Pakistan (CMPAK)

US$ 50million plus worth of OFC and VSAT projects in pipeline (both short and long term projects) of Key Carrier customer: Telenor Pakistan, Warid Telecom Pakistan, Mobilink Pakistan, China Mobile Pakistan, Ufone Pakistan, Multinet Pakistan, Etisalat Afghanistan, MTN Afghanistan, Afghan Telecom Afghanistan, Roshan Telecom Afghanistan, AWCC Afghanistan, TIC Iran, Turk Telecom and China Telecom

February 2010 – November 2010

Head of Carrier Business & Strategy (Domestic & International Data) Multinet Pakistan (Pvt.) Ltd. (an Axiata Group Company Formerly Telecom Malaysia International)

Company Brief:

Multinet is an operating company of Axiata Group in Pakistan and owns over 8000km terrestrial fiber optic network including long haul and metro network; serving key international and domestic customers (Verizon Business, BT, Telecom Malaysia, TATA, Airtel, Epsilon, Cable & Wireless, Teliasonera, Telenor, China Mobile Pakistan (CMPAK), Expereo, Belgacom, Douche Telecom and Aicent)

Key Responsibilities & Achievements:

Making yearly Business Plans along with Products team, developing strategy and drive Carrier Business Unit toward achieving financial goals set by BOD.

Sourcing and Adding new carrier partners into company’s customer portfolio (both domestic and international)

Establish new NNI’s with international carriers

Help Supply chain team with commercial and technical aspects of contracts with International Carriers

Helping team in handling International and Domestic key business accounts

Handling a team of three Key Account Managers - International Business Unit

Managed and finalized NNI (MPLS) Contract with Telecom Malaysia for Voice and Data Circuits

Negotiated IRU (15 years) Capacity for Telecom Malaysia on TW1 (submarine cable) to establish a separate source of IP Transit for Multinet in addition to the existing capacity acquired from incumbent Operator PTCL

Signed MSA (Master Service Level Agreement) with Epsilon for Establishing International Carrier Meet Me Room at Multinet Data Center to cater voice and data requirements from international and domestic customers.

Negotiated and Established TATA’s first ever MPLS & TDM Node in Pakistan by acquiring an STM1 capacity between Karachi and Mumbai

Negotiating to sign Unilateral/Bilateral NNI with Cable and Wireless (India)

Managing Verizon’s TDM/MPLS contract being a key point of contact for all of their business and contractual queries.

Working on fiber optic based 10G (upgradable to 40G) Cross Border Terrestrial Connectivity with China, India, Afghanistan and Iran

Working on IDirect Satellite Hub project for Domestic and International carrier customers

April 2008 – January 2010

Around One year nine months as Manager Service Desk Telenor Pakistan (Pvt.) Ltd.

Company Brief:

Telenor Pakistan Pvt. Ltd. is a Telenor Group company; Telenor group is an international provider of high-quality telecommunications, data and media communication services with 150 plus years of experience in communication business. Telenor group ranks within top 7 operators in the world in terms of its subscriber base with over 159 million subscribers. Telenor currently has operations in 12 countries around Europe and Asia.

Key Responsibilities & Achievements:

Service Desk was a newly developed unit of IT Operations with a highly trained team of 60 Professionals; primarily supporting 500 Desktops, 3000+ laptops, 200+ multifunction printer, 150 Multimedia projectors and over 35 video Conferencing facilities, Network support for 3000 internal customers all across Pakistan and Level 1 support of Business Applications (CRM, Billing, Mediation and Provisioning) indirectly supporting to 22 million GSM subscribers in Pakistan.

My Goal was to hire and get the team trained, develop Processes based on ITIL (Ver3) standards; design SLA/OLA’s and ensure SLA Mapping over HP Service Manager and ensure SLA implementation.

Design Service catalogue for all the services being provided by service desk

Ensure timely outage notification for any planned or unplanned outage to affected user groups.

Define, document, agree, monitor, measure, report and review SLA’s against Operation & Maintenance contract with vendor’s

November 2004 – March 2008

Around three years as Manager Enterprise Business Solutions for Cyber Internet Services (Pvt.) Limited

Company Brief:

Cyber Internet Services Pvt. Ltd. is the leading ISP, Data/Voice Network and Local loop Services Provider Having Presence in more than 42 cities in Pakistan; catering IP Transit, IPLC and Voice requirement of Enterprise and Carrier customers.

Key Responsibilities & Achievements:

As Manager Enterprise Business, developed and presented year to year business plan to the management. Responsibility included revenue projection and achievement, helping in infrastructure development, managing the Pre-Sales, Sales, Support (Level1 and Level 2) and Project Management teams.

Identification of Potential Domestic and International Carriers IP Transit and IPLC Interconnects

Negotiated and Signed Contract with SingTel to establish MPLS Node in Pakistan to serve its customer in Pakistan and Serving domestic customer for their international connectivity using the same node.

Negotiated and Signed Contract with IDirect for establishing their first DVB/SCPC based satellite hub at Cybernet’s Data Center to service customers in areas where there is no Terrestrial connectivity

In 32 months; established reference of over 1000 branches of various banks, franchise of GSM Operators, and other corporate customers, offering connectivity using various new products and services such as domestic and international IPVPN, WLL for GSM Back haul as well as data connectivity and DVB S2 satellite systems. Sold over 400Mbps of Internet bandwidth into the region and captured more then 35% of market share and managed to grow the business revenue to 300%.

April 2000 – October 2004

4 years at KASB Technologies Pvt. Limited as Branch Manager Islamabad and then Regional Manager North

Company Brief:

KASB Technologies Pvt. Ltd. (Formerly named as Worldtel MECA) Was the leading ISP, Data Network Services Provider now converted as IT and Telecom Services provider for KASB group’s Bank and other Financial businesses

Key Responsibilities & Achievements:

Managed the whole operation in Central & Northern Pakistan.

Business Development, network expansion in terms of establishing new POP.

Transparent shifting (Zero Downtime) of NOC from Saudipak Tower to PTCL Co-Location in F-8 exchange

Hired Operations, Marketing, Sales and Customer Support staff in North including Lahore and Islamabad POP.

Managed day to day regional Operations to ensure service delivery to Enterprise customer based on agreed SLA and TAT

Managed and monitored and implemented Marketing implementation in Islamabad.

Business Development.

Liaison with PTCL and Allied GOP offices.

Established Satellite Hub at Thaicom’s Data Center in Thailand to provide Satellite IP Transit and Data connectivity into Asia Pacific and other regions within the foot print of Thaicom-3 Satellite.

May 1997 – March 2000

Around 3 years at POL (Pvt.) Limited (Pakistan Online) as General Manager North

Company Brief:

Pakistan Online Was the leading ISP, Data Network Services Provider

Key Responsibilities & Achievements:

Core team member in Planning and Establishing Pakistan Online Islamabad, Nowshera and Swat POP.

Hired Operations, Marketing, Sales and Customer Support staff in North including Lahore and Successful launch of Pakistan Online Internet services in Islamabad.

Implemented Marketing Plan for Internet operations in the region with assurance of achievement of targets.

Managed corporate customers in association with marketing team.

Managed of Dealership Network.

Planned enhancement and up gradation of Network, Equipment, Internet Connectivity and services in the regional node to cope with the upcoming competition.

Supervised the technical team in the development of new billing software as per the requirement of the tariffs in the region.

Negotiated Contract with Teleglobe for IP Transit capacity transported over SMW-3

Liaison with PTCL and Allied GOP offices.

May 1993 – Apr. 1997

Around 4 years at Hitech Business Machines (Pvt.) Ltd. as Account Manager

Company Brief:

Hitech Business Machines was renowned System Integration company and were the master distributor for Compaq in Pakistan

Key Responsibilities & Achievements:

Managed key Accounts like Heavy Mechanical Complex Taxila, UNICEF, UNDP, FAO, WHO, Nizampur Cement (Askari Cement), Army Welfare Trust, Pakistan Oil Field Limited, Attock Refinery Limited, General Electric Pakistan Limited, USIS

Planned, designed and marketed Turnkey LAN and WAN Solutions to the corporate customers

Business development.

Feb. 1991 – Apr. 1993

Around 2 years at Pakistan Office Products as Sales Executive

Company Brief:

Pakistan Office Products is a leading wholesale company dealing in Computers and Allied products all across Pakistan.

Key Responsibilities & Achievements:

Selling of computer and Allied products to Channel partners/ Vendors in Islamabad

Education & Credentials

B.Sc. (Physics & Mathematics) Punjab University.

Six Sigma Green Belt (Course and Project work) (GEM International)

Advance Course in Business Communication Skills from LUMS, Lahore

One-year diploma in Digital Electronics and Personal Computers trouble shooting.

Working knowledge of operating systems like Windows and Linux

Operational experience of Packages like Microsoft Excel, Microsoft Word, Power Point, Visio, Corel Draw, Adobe Photo shop etc.

Events & Conferences Attended

GITEX 2011

Capacity Asia 2012

GITEX 2012

Capacity Middle East 2012

Telecoms World Middle East 2012

CABSAT 2012

Capacity Asia 2013

GITEX 2013

Capacity Middle East 2013

Telecoms World Middle East 2013

CABSAT 2013

Airtel Connect 2013

GITEX 2014

GITEX 2015

GISEC 2015

Capacity Middle East 2015

GITEX 2016

GISEC 2016

Capacity Middle East 2016

CABSAT 2016

GITEX 2017

GISEC 2017

Capacity Middle East 2017

CABSAT 2017

GITEX 2018

GISEC 2018

Capacity Middle East 2018

CABSAT 2018

GITEX 2019

GISEC 2019

Capacity Middle East 2019

CABSAT 2019

SWA Telecommunication Critical Infrastructure Symposium 2019 (Bahrain)

ITW 2019

ITW 2021

References

Can be furnished upon request

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