Front Desk Assistant Manager

Maria Sosa

Contact Information

Phone Number: 812-***-****

Email- ******************@*****.***

Address: ** * ********* ** ************ IN,

46222

Professional Summary

Developed excellence in organization and prioritization skills responsible and proficient in assisting the public with the policies of my employer, hardworking dependable looking to improve professional experience in the area that is relative to my career of choice I have had certain classes such as principle of marketing and other relative courses.Would like to be a part of the judicial team until I finish my course and have the education and experience in becoming a judge for the state of Indiana.

Education

● Cardinal Ritter High school

● IUPUI [Indianapolis]

● Harry S. Truman College [Chicago]

● Post University [Connecticut]

● {Currently enrolling into National University [San Diego,CA] Skills

● Computer skills Strict work profession

● Leadership sufficiency / neat work performance and appearance

● Determination

● Effectively interact with diverse of people

● Critical thinking

● Active listening

● Filing

● Organization & prioritization

● Time management

● Social perceptiveness

● Attentive to detail precision

● Bilingual: Spanish/English

● Complex problem solving

Employment History

2013-2014 : In Mexico I attended college courses to improve, understand and learn the Spanish language.While doing so I opened a business called (Internet} it was an internet establishment for local kids that needed the use of computers to be able to turn assignments in sufficiently. 2014-2015: I was an assistant manager at Walgreens helping with organizing and filing work schedules.By maintaining a professional work environment making sure that every customer was satisfied with their visit at this location.

2015-2017: REMAX/360TENX while working here I was a real estate agent and a secretary for the CEO and founder of 360TENX for this company. I was in charge of making sure each client understood the program and how our policy and agency were different from any other realty company. 2017-2019: O’hare International airport my position was a front desk agent. Guests would arrive at the terminal and see me first. I would revise and educate each guest with the rules and regulations in Spanish and English of the specific airline.While doing so I would check their bags and luggages in while explaining and asking specific questions of the belongings that are going to board our airline. 2020-2021: The Omni hotel & resort- A front desk agent organizing and filing things for the guests that arrived by knowing spanish and english it was a big advantage to please guests that simply needed a translator for a situation or common questions of the hotel itself.Before entering the front desk position I started off as a hotel operator and this position really gave me a better understanding of what guests expect and how to deal with situations without any hostility.

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