Customer Service Rep
Resume:
Knightdale, NC *****
*************@*****.***
Nicole C. McMillan
OBJECTIVE
To obtain a challenging position with a growing company, offering growth and advancement. EXPERIENCE
Advantage Solution, Charlotte, NC — Food Service Rep. MAY 2019 - JANUARY 2020
● Greet Customers
● Prep and prepare food tables
● up sale and hand out coupons
● Prepare food tastings and samples
Freshwater Restaurant, Charlotte, NC — Hostess/ Server MARCH 2015 - FEBRUARY 2019
● Providing great customer service.
● Greeting guests as they enter, and putting them on a waiting list as necessary.
● Providing guests with menus and answering any initial questions.
● Seating guests at tables or in waiting areas.
● Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
● Engaging with guests to ensure they're happy with food and service.
● Responding to complaints and helping to resolve them.
● Answering phone calls, taking reservations and answering questions.
● A knowledge of the menu.
● Helping out with other positions in the restaurant as needed. VOLUNTEER EXPERIENCE REFERENCES
A Quality DAP Daycare, Charlotte, NC - (June 2011- PRESENT) REFERENCES
References are available upon request
Contact this candidate