Tina Roberts

Ponte Vedra Beach, Florida ● P: 904-***-**** ● E: adr3th@r.postjobfree.com

Professional Summary

Talented, motivated Professional that has created a Culture with Outstanding Performance, Diversity, Team Collaboration and Enhancing Opportunities in Business, Operations and Customer Centric Environments. Strongly skilled in Planning, Reporting, Analysis and providing Process Improvement are strong attributes within myself. I believe building early Relationships are vital for trust and confidence.

Skills

● Clear Thinker ● Problem-Solver ● Data Management ● Leadership ● Negotiation ●

● Highly Organized ● Document Analysis ● Data Entry ● Attention to Detail ● Training ●

● Coachable ● Excellent Verbal and Written Communication Skills ● Time Management ●

● Strong Writing Ability ● Integrity ● Works Well Independently ● Research and Analysis ●

● Interpersonal Skills ● Creative ● Self-Driven ● Legal Compliance ● Multi-Tasking ●

Professional Experience

Household Manager

Roberts Homestead, Ponte Vedra Beach, FL June 2004 to Present

● Showcases great Organizational skills with a keen eye for Accuracy and Attention to Detail

● Maintains 100% Accountability and Serviceability of all assigned Responsibilities and Tasks

● Facilitates Internal Oversight to build In-House Expertise, Awareness and Self-Empowerment

● Maximized excellent interactions through Active listening every time, aiming to resolve problems

Office Administrator, Bookkeeper

Humphries & Oberdier, PA - Jacksonville, FL July 2001 to June 2004

● Reconciled various Accounts by identifying Errors - Invoices, A/P, A/R, Payroll and Insurance

● Showcased consistent preparations and maintained a courteous demeanor answering questions regarding Appointments, Documentation, Procedures and Financial payments

● Resolved a variety of Routine Internal and External inquiries concerning Account Status, including communication the Resolutions of discrepancies of Invoices

● Computed, classified and recorded Numerical Data to keep Financial Records complete - ensured timely delivery through effective Communication

Accounting Clerk - Contract

Degnan & Associates, Jacksonville, FL October 1996 to July 2001

● Showcased consistent preparations and maintained a courteous demeanor

● Ensured the integrity of all Information by Recording, Verifying, Consolidating and accurately entering all pertinent Information, collaboratively working with other Departments

● Focused on being Self-Disciplined and Self-Managed to meet Deadlines, Standards and work as a Team Player by creating Win/Win solutions to deliver the Best Experience

● Prepared written and typed Reports, Adjustments, Financial Aspects and other Documents by using various Software Programs - for various Law Firms

Tina Roberts

Ponte Vedra Beach, Florida ● P: 904-***-**** ● E: adr3th@r.postjobfree.com

Client Service Specialist, Bookkeeping

Crabtree & White, PA - Jacksonville, FL April 1994 to May 1995

● Displayed Respect, Sensitivity and Concern for needs with a Professional and Pleasant Attitude

● Demonstrated commitment to High Professional Ethical Standards - created an Inclusive Workplace

● Used Software to capture and/or merge Data and Information with a wide range of Operational Systems

● Maintained Client Satisfaction with forward-thinking Strategies focused on addressing the Client needs and resolving concerns - showcased accuracy, timely entry and overall Integrity

Education

Stenotype Institute of Jacksonville Inc, Jacksonville, FL - Focus: Legal Stenography

Additional Skills

Experienced in Account Management, Administrative Support, Sales, Customer Service, Documents Comprehension, Company Representation and Team Empowerment

Knowledgeable in Documentation, Reporting, Complaint Resolution, Accurate Data Entry, Communications, Training, Teamwork, Self-Management, Customer Care, Learning and Adaptability

Proficient in Microsoft Office Suite, Google Workplace, Scheduling, Call Monitoring, very Tech savvy, Databases, Strategic Planning, Regulatory Compliance, File and Project Management

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