Entry Clerk Loan Processor
Resume:
Jasmine Ravnell
Jacksonville, FL
*******.*******@*****.***
Dedicated and goal driven mortgage professional with 15+ years of experience looking to secure a position as a team player in a people-oriented organization that offers a wide range of opportunities for growth and development as well as allowing me to utilize my experience and my ability to work well with others.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Sr. Loan Processor
FlagStar Bank - Remote
April 2021 to Present
• Review initial loan approval and work with borrower to gather appropriate documentation
• Collect all required documentation for the loan package
• Create a loan submission package for the Underwriting department
• Submit files to assigned Underwriter
• Satisfy all conditions when received from Underwriter
• Ensure that approval falls within the established lending guidelines
• Communicate with other professionals, including attorneys, county clerks and title companies Loan Processor
Harris Mortgage - Visalia, CA
June 2019 to April 2021
• Process a large volume of inbound and outbound consumer loan-related phone calls from customers daily.
• Actively listen to and respond to customer and co-worker needs while having a courteous and helpful attitude.
• Assist Mortgage Loan Originators with completion of the LAR and review of underwriting including DTI, LTV, RESPA and compliance with other consumer lending regulations.
• Provide excellent customer service according to our bank policy, which includes answering telephone calls to the loan department.
• Ensure that loan files contain documents with proper signatures, dates, HMDA, escrow and other relevant data.
• Verify loan file prior to closing by review of title documents, HUDs, survey exceptions and adequacy of insurance coverage..
• Develop and maintain a comprehensive knowledge of the company's loan products and services.
• Understand and comply with applicable Federal and State laws, banking regulations and perform other related duties as assigned.
Dealer Service Representative
KAR Global - Jacksonville, FL
June 2018 to June 2019
• Prepared and processed loan documents for auto loans.
• Assisted in problem resolutions to facilitate organized, accurate and timely closings.
• Coordinated closings with the title agent and/or attorney and customer.
• Ensured receipt of all loan package supporting documentation.
• Coordinated and communicated effectively in written and oral form with title companies regarding loan closings/escrow transactions.
• Assembled and verifies accuracy of all loan documentation as it pertains to the loan terms requested.
• Ensured that adequate evidence of insurance for all types of collateral have been obtained according to company policy.
• Prepared reports for management regarding loan processing activities including but not limited to status and production reports.
Loan Processor
Prime Lending - Fresno, CA
March 2015 to October 2017
• Ensured timely and independent processing of mortgage loan files from origination through post settlement delivery.
• Proactively communicated loan status with the customer.
• Processed loans through underwriting systems and reviewed findings with the underwriter(s) and loan officer, clear conditions and note stipulations on the commitment letter.
• Assisted Mortgage Loan Officer in achieving annual deposit and loan goals.
• Maintained excellent customer relations and the confidentiality of the customers personal information.
• Performed all other duties as assigned.
Loan Processor
PNC Mortgage - Jacksonville, FL
January 2012 to March 2015
• Reviewed preliminary and final loan documentation on all loans.
• Authorized funding of loans after ensuring that all necessary documentation have been obtained and all conditions and regulatory requirements are met before authorizing funding.
• Reviewed all final title policies for accuracy of completed commitments, corrected any errors and added supplemental information to ensure proper title filing. Insurance Verification Specialist
QBE First - Jacksonville, FL
November 2011 to April 2012
• Accurately entered insurance information into computer system.
• Researched, followed up and resolved open & pending authorizations in a timely manner.
• Answered phone for incoming calls, made outgoing calls and assisted in other areas as needed.
• Performed other responsibilities as assigned.
Customer Service
Jacksonville Transportation Authority - Jacksonville, FL January 2007 to September 2011
• Received, entered, researched, responded to, and tracked high volume, inbound written and telephone citizen inquiries and complaints relating to JTA/JTM services.
• Provided bus route information and other services to the public.
• Read and applied various documents such as maps, procedures and regulations to work situations.
• Advised departmental personnel, citizens, and others on status of cases pending, and makes referrals to other agencies as appropriate.
• Performed related work as required and other duties as assigned. Loan Processor
Country Home Mortgage - Jacksonville, FL
July 2003 to November 2007
• Reviewed file when received and ordered or oversaw the ordering of all appropriate documents.
• Ensured that all hazard insurance and flood insurance met investor and regulatory requirements prior to the loan closing.
• Successfully documented mortgage loan file within CALYX processing system as required.
• Provided quality customer service by answering questions for external and internal customers in a timely and professional manner.
• Prepared a complete and concise loan file with timely submission to underwriting and closing in order to meet scheduled contract or other predetermined deadlines.
• Maintained and enhanced personal knowledge of products and services as well as the laws, regulation and internal policies and procedures appropriate to the position. Education
High school or equivalent
Skills
• Data Entry/40 WPM
• Customer Service
• Adaptability
• Negotiation Skills
• Operations
• Communication
• Detail Oriented
• Decision Making
• Problem Solving
• Time Management
• Microsoft Office
• Critical Thinking
Assessments
Data Entry Clerk — Highly Proficient
February 2020
Maintaining data integrity by detecting errors
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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