Customer Service International Paper

Adrienne Nicholson

Customer Service Rep

Huntersville, NC 28078

***********************@***********.***

+1-704-***-****

********.**********@*********.***

My online school for Criminal Justice & in Phycology.

#empowered

andexcitedtowork

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Rep

Printful - downtown, NC

October 2017 to Present

Team Lead AWARDS

International Paper

Stocking, Counting and Perfect Attendance

Avon

LANGUAGES

Little spanish

CNA

UPS Driver Helper

UPS FREIGHT TRUCKLOAD - Charlotte, NC

December 2019 to January 2020

Part time work and seasonal employment.

Every year they need help around Christmas. Time to get all the packages out before Christmas Eve. Buisness Manager

Colorado Technical University Online - Colorado

March 2015 to November 2018

Studying to be a business owner and counsel people through Empowerment Group. Education

Associate in AIU ONLINE

********.**********@*********.*** - On-line

May 2020 to Present

Skills

• Customer Care (10+ years)

• Customer Service (10+ years)

• Customer Support (10+ years)

• Call Center (10+ years)

• CSR (9 years)

• Bilingual

• Spanish (4 years)

• Vital Signs (10+ years)

• Home Care (5 years)

• Public Speaking (10+ years)

• Multilingual

• Communication Skills (10+ years)

• English (10+ years)

• Event Planning (10+ years)

• Home Care (6 years)

• Public Speaking (10+ years)

• Spanish (4 years)

• Caregiving (10+ years)

• Experience Administering Injections (7 years)

• Fundraising (5 years)

• Meal Preparation (7 years)

• Medical Records (10+ years)

• EMR Systems

• Medication Administration (7 years)

• Nursing (10+ years)

• Hospital Experience (6 years)

• Medical Office Experience

• Insurance Verification

• Patient Care (10+ years)

• Phlebotomy

• Triage (7 years)

• Venipuncture

• Medical Terminology (7 years)

• Clerical Experience (10+ years)

• Computer Operation (10+ years)

• Epic

• HIPAA (10+ years)

• Laboratory Experience

• Medical Billing (5 years)

• Office Management (10+ years)

• ICD-10

• Medical Scheduling (9 years)

• CPT Coding

• Phone Etiquette (8 years)

• Cerner

• Anatomy Knowledge

• Laundry (10+ years)

• Computer Skills (9 years)

• Primary Care Experience

• Physiology Knowledge (10+ years)

• Microsoft Word

• Microsoft Outlook

• Microsoft Excel

• Microsoft Office

• Proofreading

• Sales

• QuickBooks

• Front desk

• Typing

• Human resources

• Computer literacy

• Food service

• Pet care

• Transcription

• Medical Coding

• Telemarketing

• Fair Housing regulations

• Section 8

• Yardi

• Conflict management

• Developmental disabilities experience

• System design

• Behavioral health

• Administrative experience

• Hospitality

• Microsoft Powerpoint

• Hotel experience

• Medical receptionist

Links

http://Www.youravon.com/nicolenicholson321

Awards

Great Team Work

March 2016

Jet stream

At CTL airport ( triving to bring the great achievement award in shift leadership). Certifications and Licenses

Motivational Speaker

March 2015 to Present

Reaching persons who may need motivation or support. At anytime EMPOWERING PEOPLE driver's license

Assessments

Customer Focus & Orientation — Proficient

June 2020

Responding to customer situations with sensitivity Full results: Proficient

Proofreading — Familiar

June 2020

Proofreading written texts.

Full results: Familiar

Verbal communication — Proficient

July 2021

Speaking clearly, correctly, and concisely

Full results: Proficient

Customer service — Familiar

August 2021

Identifying and resolving common customer issues

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

Nations Ford community Church

July 1990 to Present

Awesome

Additional Information

Public Speaking and

Motivational Speaking for anyone in need of support

Contact this candidate