Tanya Bouyer
Cathedral City, CA *****
**********@*****.***
Hospitality Services
• Experience with online management tools (Aloha & Open Table)
• Contact dinner guest/clients to meet event & dining needs
• Complete and deliver drink and food orders
• Assists in the implementation of new work flow procedures
• Promotional banquet server for special events
• Serve as Maitre'D
• I hold an updated Food Safety Card
• Maintain safety & sanitation practices
• Provide training program recommendations to the organization Authorized to work in the US for any employer
Work Experience
Server/Maitre'D
Melvyn's Ingleside Inn - Palm Springs, CA
February 2019 to Present
AS Maitre'D, I greet and check dinner guest in from the Open Table restaurant reservation system. I then escort guest to their table for table side cooking, in a fine dining environment. As server, I fulfill food and drink orders for guest in the Casablanca lounge. I uphold food & safety regulations (I have current food handlers card) and current Covid-19 guidelines.
Banquet Server
Spherion - Palm Springs, CA
December 2015 to Present
Barista
Starbucks - Palm Springs, CA
November 2014 to 2017
National Admissions Advisor
CEC Corporation - Schaumburg, IL
February 2011 to May 2014
Prepared students for their chosen degree program options. Coached and forwarded them on to the financial aide process. Filed, organized open house events online, processed students through an online platform.
Met enrollment metrics and conducted weekly staff meetings. Education
Master's in Training & Development
Roosevelt University - Chicago, IL
August 2004 to June 2007
Skills
• Food/Beverage Delivery
• Customer service management and maintenance
• Training and Development program design
• Retail Operations
• Customer service and conflict resolution
• Aloha POS
• OpenTable
• Banquet Experience
• Host/Hostess
• POS
• Barista Experience
• Micros POS
• Labor Cost Analysis