Office Manager

Office Administration, Material Management, Retail Store Activities,

Business Development

SNAPSHOT

A competent professional with10+ years of experience, sound understanding of Office Administration, Material Management, Operations Management and Retail Store activities. Associated as Operations Manager at Silat Road Sikh Temple with Central Sikh Gurdwara Board, Singapore. Experienced in managing office administration and operations. Equipped with tactical planning, prioritizing, and goal- setting skills in creating effective strategies to generate bottom- line results. Experience in Materials Management activities including cost control, monitoring inventory levels, stock management, and liaison with suppliers for timely procurement of various items required. Possess excellent communication, leadership, negotiation, interpersonal, relationship management and analytical skills. Capacity to work under high pressure situations and relate to people across hierarchical levels for smooth task execution. COMPETENCY COVERS

Office Administrations Staffing Material Ordering Liaison Operations Management Store Management MIS Management Stock Issue ORGANISATION SERVED

Since May 18 Office Manager

Silat Road Sikh Temple (Central Sikh Gurdwara Board) Singapore

Managing daily operations to ensure:

o Office administration and booking of programs.

o Perform all the operation works.

o Preparation and publicity of activities, events, and major occasions. o Staffing matters.

o Monthly reports to management with analysis and trending. o Assisting for cash records and banking to Finance Manager. o Weekly ordering for perishable and non- perishable food items and stock trending. o Liaising with contractors.

o Updating the Board website regularly.

o Management of the daily live steaming of Temple programs on Board’s YouTube Channel and FB page.

o Regular check of all the LAN connections.

RAJINDER SINGH

Current Address: 8, Jalan Bukit Merah, Singapore Pin- 169541 Contact No: + 65- 83077143 Permanent Address: VPO Bhari Panechan Tehsil Nabha Dist. Patiala Pin- 147202 Punjab India Contact No.: +91-987******* E - Mail: **********@*****.*** Sep’ 16 to May 18 Centre Coordinator

Randstad India Private Ltd., Sewa Kendra Sdm Office Amloh Distt Fatehgarh Sahib (PB)

Instrumental in managing operations to ensure:

o Operators of centre are well trained on service delivery, are punctual, disciplined and adhere to the rules and regulations set by the management.

o Centre meets the operational standards.

o Service delivery provided from Centre is of the highest order and as per processes defined by the management.

o Material availability of consumable stock for the centre for a minimum period of 15 days. o IT & Non-IT HW is in working condition all the time in the centre and issues in them are resolved immediately.

o Rectifying the software and networking problems of the Centre o Reconciliation and deposition of cash in designated accounts. Nov’ 13 to Sep’ 16 Store Manager

Guru Nanak Computers Store at Amloh Distt Fatehgarh Sahib (PB)

Assumed a leadership role in:

o Developing business strategies to raise customers’ pool, expanding store traffic and optimize profitability and meeting sales goals by training, motivating, mentoring, and providing feedback to sales staff.

o Maintaining outstanding store condition and visual merchandising standards. o Conducting performance appraisals to assess training needs and build career paths.

Led all efforts in achieving high levels of customer’ s satisfaction through excellent service.

Played a pivotal role in complete store administration and ensure compliance with policies and procedures.

Organized and facilitated detailed report on

o Buying trends, customer needs, profits etc.

o Proposing innovative ideas to increase market share.

To support the team members in Software developing and Networking projects. April’ 11 to Nov’ 13 Mobile Store In-charge

Khullar Communications (Franchise of Airtel & Spice mobiles) at Amloh Distt Fatehgarh Sahib (PB)

Responsibilities:

o Plans and directs the day-to-day operations of the store. o Maintain high store standards and conditions and foster a positive environment. o Develop strategies to improve customer service, drive store sales and increase profitability. o Create store policies and marketing programs that will increase sales and grow the existing customer base.

o Ensure customer needs are met, complaints are resolved, and service is quick and effective. o Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas. PAST ASSOCIATION

Oct’09 to March’11 Farm Supervisor

Gill Farms Agriculture & Diary Products at VPO Jargari Tehsil Payal Distt Ludhiana (PB) Sep’07 to Oct’09 Area IT Facilitator

On contract with Balaji Facilities Ltd (Under Reliance Dairy Foods Ltd) at Nabha Distt Patiala (PB) Jun’06 to Aug’ 07 Shift Supervisor

Goyal Filling Station (Authorized dealer of Reliance Industries Limited Petroleum Business) At Village Bhagwanpura Distt Fatehgarh Sahib (PB)

EDUCATION

2006 Master of Science in Information Technology from Punjab Technical University, Jalandhar Punjab. 2004 Master of Arts & Humanities from Punjabi University Patiala Punjab 2003 PG Diploma in Computer Applications from Punjab Technical University, Jalandhar, PB. 2002 Bachelor of Arts & Humanities from Punjabi University Patiala Punjab. 2001 Diploma in E - Commerce from Punjab State Electronics Development and Production Corporation Chandigarh.

OTHERS

Date of Birth 23- 04- 1981

Nationality Indian

Passport No M4782110

Marital Status Married

Languages Known English, Punjabi and Hindi

DECLARATION

I solemnly declare that the above information is true and correct to the best of my knowledge. I understand that if any information given above is found false/incorrect, my candidature is liable to be rejected. RAJINDER SINGH

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