Brittany L. Thomas Email: *************@*****.***
Phone: 937-***-****
*** ******** ***** *** *. Franklin, OH 45005
SUMMARY: Innovative and results driven professional, focused on achieving exceptional results in a highly competitive sales environment. Experienced in driving product knowledge, and a proven customer service provider, while building relationships with external and internal business partners. Known for successfully prioritizing business requirements, identifying growth opportunities, increasing revenue, and improving client satisfaction. Areas of expertise in:
●Data entry
●Customer service
●Advanced Administration
●Procurement
●Inside & Outside Sales
●Supply Chain
●Logistics
●Warehouse Operation
●Coaching/ Development
●Team player/Team Builder
●Creativity/ Problem Solving
SKILLS:
●Microsoft Word, PowerPoint, Excel, Outlook and QuickBooks
●Extra Online Purchasing and trade network
●AutoCAD 2010 2D and 3D
●Adobe Photoshop, InDesign, and Illustrator
●Adobe Reader
●Google Sketch Up
●BAAN program
●SAP program
EDUCATION:
Associate of Business in Interior Design February 2010- June 2012
Antonelli College, West Chester, OH
PROFESSIONAL EXPERIENCE:
Evenflo, Robert Half Miamisburg, OH. March 2022- June 2022
Supply Chain Coordinator
Respond accordingly to all emails
Daily and weekly Inventory Reports
Transfers and Adjustments
Inventory control
Cheney Pulp & Paper Franklin, OH. August 2021-January 2022
Logistics Coordinator
Schedule shipping and receiving
Create and update required Bills of lading
Create and update invoices and certificates of analysis
Basic experience with QuickBooks
Responsible for shipping samples
Taking phone calls and timely responses to all emails
Responsible for gate and building security
Responsible for weekly mail collection and sorting
Responsible for weekly deposits
Timbertek Wilmington, OH. May 2021-July 2021
Material Handler/ operator
Loading finished boards
Packing finished boards
Stocking packing material
Quality Inspection for all material
Quality Inspection for line machinery
Robert Half West Chester, OH. April 2020- April 2021
Administration/ Data entry
Dispatch
Logistics
Processing Invoices
Basic experience with QuickBooks
Collecting/ sorting mail
Updating required spreadsheets
Processing orders
SanMar West Chester, OH. August 2019- March 2020
Receiving
Fork Lift certified
Product handling
Building skids
Inventory
Unloading trucks
Post trip inspections
Robert Half Blue Ash, OH. October 2018-August 2019
Administrative Support Personnel
●Responsible for incoming phone calls
●Completion of various excel spreadsheets
●Responsible for completion of extra daily tasks
Kroger KPPC Replenishment Cincinnati, OH. May 2016- September 2018
Administrative Support Personnel
●Responsible for inventory replenishment of produce for the Western and Mountain divisions.
●Responsible for locating purchase orders, and incoming phone calls.
●Completion of ad projections, ad movements, and various excel spreadsheets.
●Responsible for completion of daily tasks given by lead buyer.
Crown Services/ Cincinnati Financial Fairfield, OH September 2015- May 2016
Contractor
●File preparation
●Anniversary Reviews
●Advanced Renewals
●Amending drivers into MVR system
Trugreen Fairfield, OH February 2015- September 2015
Sales Associate, Inside Sales
●Handled outbound sales calls/ cold calling.
●Responsible for locating information within database.
●Required training flexibility from one campaign to the next.
●Customer service skills highly required.
Morris Furniture Company Inc. Springdale, OH July 2014- January 2015
Sales Associate, Retail Sales
●Led in sales for protection plan first month in sales at the Springdale, OH, location.
●Overall sales for 3rd quarter in the top 10% for the Springdale, OH, location.
●Established rapport with clientele through solving tough room design problems.
●Followed up with every customer after merchandise was received.
The Tile Shop LLC. Sharonville, OH April 2014- July 2014
Sales Associate
●Designed kitchens and bathrooms from the sub-floor up.
●Maintained cleanliness of vignettes and stocking of items.
●Built great customer referrals and returns through knowledge of the skill.
●Followed up and oversaw delivery of merchandise.
Frontroom Furnishings Springdale, OH November 2013- April 2014
Sales Associate, Retail Sales
●Participated in extensive two week training.
●Responsible for the organization of paperwork on orders.
●Responsible for mandatory protection demonstration
Flower Corner Designs Hamilton, OH January 2013- May 2013
Floral Designer, Sales Associate
●Managed phone orders, front cash drawer and sales on the showroom floor.
●Coached new hires on maintaining and organizing inventory and workstations.
Texas Roadhouse Hamilton, OH November 2011- May 2012
Server
●Maintained cleanliness of area, stocking condiments, and setting tables.
●Suggested selling of food and beverage items.
●Responsible for funds and tips throughout shift.
●Coached others in maintaining a positive and upbeat attitude.
Kroger Hamilton, OH August 2008- January 2011
Customer Service, Cashier
●Maintained top 3 in fast and friendly service at the Hamilton, OH, location for entire employment.
●Responsible for customer needs, questions, and phone calls.
●Reliable for cash drawer, restocking of merchandise, and cleanliness of store.