Beaver Falls Customer Service
Resume:
Benjamin West
Beaver Falls, PA 15010
*********@*****.***
Professional Summary
●Dedicated professional with 10+ years of customer service experience.
●Experience as a national title closer and project coordinator on many deals in previous roles.
●Software experience includes Microsoft, Mac and proprietary applications.
●Lifeguard, First Aid, and CPR Certified by American Red Cross
Education Mercy College, Dobbs Ferry, NY
Bachelors BA Business: BS History
Experience
May 2021 to Spruce Holdings, Inc.
Present Title Curative Specialist
Preparing deeds
Obtaining payoffs
Clearing judgements as well as working with the Subordination team on subordinations
Obtain UCC terminations (release)
Address inquiries from clients, borrowers, attorneys, or staff professionally and in a timely manner.
Maintain open communication with team members and team leader.
December 2020 to Compugroup Technologies
March 2021 Title Curative Specialist
Preparing deeds
Obtaining payoffs
Clearing judgements as well as working with the Subordination team on subordinations
Obtain UCC terminations (release)
Address inquiries from clients, borrowers, attorneys, or staff professionally and in a timely manner.
Maintain open communication with team members and team leader.
August 2019 to Mortgage Connect
September 2020 Title Clearance Coordinator (Full time)
Responsible for the coordination of all aspects involved with finalizing and clearing the loan closing process.
Communicates with the client, borrower, NY attorneys, internal staff, and other’s associated outside agencies to facilitate all closing issues in a timely manner.
Review Work in Progress report(s) to ensure completion Preparation of Title Bills in a timely manner.
Preparation of Alta Statement/CD and deeds that meet Service Level Agreement
Responsible for closing document procurement with banks and will liaison with attorneys and clients.
Address inquiries from clients, borrowers, attorneys, or staff professionally and in a timely manner.
Maintain open communication with team members and team leader.
Confirm that any liens or open mortgages, location, documentation, were ready for clearance appropriate parties.
Training of new employees in title curative
January 1998 to Chicago Title Insurance/Stewart Title Insurance Company
June 2019 Title Closer
Kept up with and maintained all business contacts while acquiring new ones.
Performed closings and project coordination on several commercial and national deals upon request.
Overseeing teams of up to 20 other closers.
January 2000 to John Anthony Group, Inc
June 2001 Commercial Real Estate Broker
Effectively solicited business, generated additional leads through networking in the residential and commercial market.
Superior follow-up and communication enabled success in a soft market.
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