Salesforce Admin Developer

ROVISTON D

Email: ***.*****.********@*****.*** Ph#: +1-289-***-****

PROFESSIONAL SUMMARY:

Over 5+ years of IT experience in Development and Administration of Salesforce.com CRM Platform across multiple industries involving building, customizing, developing and administering on cloud applications.

Experience in various stages of Software Development Life Cycle (SDLC) including analysis, requirement gathering, development, enhancements, testing, and maintenance of standalone object-oriented enterprise applications.

Good development experience with Apex Language, Apex Trigger, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers) and Salesforce Lightning.

Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce objects, Junction objects, lookup and Master detail relationships.

Proficient in security and sharing rules at object, field, and record level for different users at different levels of organization. Page layout customization, page layout assignment based on profiles.

Expertise in customizing various salesforce.com standard objects like Accounts, Cases, Leads, Contacts, Opportunities, Products and Price books, Campaigns, Forecasting, Reports and Dashboards.

Good development experience with Visualforce, SOSL, SOQL, WSDL, Web Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visualforce (Page, Component & Controllers) web Services API and custom user interfaces using HTML.

Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.

Experience in administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform -- world’s first commercial Software as a Service (SAAS) application running in Cloud Computing Environment.

TECHNICAL SKILLS:

Salesforce Technologies

Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages/Components, APEX, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management, Custom Objects, Sales Cloud, Service Cloud, Cast Iron, Salesforce lightning

Tools

Eclipse, Force.com Eclipse IDE Plug-in, Force.com, Force.com Data Loader, Force.com Excel Connector, Force.com Platform.

Languages

Apex, Java, SOQL, SOSL, SOAP.

Database

Oracle, SQL Database.

Platform

Windows, MAC, Linux.

PROFESSIONAL EXPERIENCE:

Client: Equitable Life of Canada, Waterloo, ON. Nov 2020 – Till Date

Role: Salesforce Consultant

Responsibilities:

Gathered user and functional system requirements via workshops, interviews and workflow storyboards and Working with stakeholders and project teams to prioritize collected requirements.

Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.

Worked on various AppExchange products according to the needs of the organization.

Implemented Salesforce lightning in developing the pages in Salesforce to add the plant information.

Implemented Salesforce lightning components to access in mobile application.

Worked real-time troubleshooting on various Salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces.

Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.

Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the application.

Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.

Used Cast Iron integration tool for synchronizing master list of customers such as leads, accounts, opportunities and forecasts. It is used for data configuration.

Wrote several SOQL & SOSL queries in the apex coding with consideration to Governor Limits for data manipulation needs of the application.

Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.

Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.

Environment: Salesforce.com, Salesforce Lightning, Apex (Classes, Controllers, Triggers), Visualforce Pages, Force.com, SOSL, SOQL, Sales Cloud, Service Cloud, Data Migration, Dash Boards, Data Loader, Cast Iron, Custom Objects, Tabs, Accounts, Fields, Leads Emails and Windows.

Client: Calian Group, Ottawa, ON. Dec 2018 – Sept 2020

Role: Salesforce Admin/Developer

Responsibilities:

Created detailed data mapping document for integrating various systems with Salesforce.com.

Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE.

Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.

Implementing different types of custom fields like Pick lists, Formula fields, Hierarchal, Lookup, Master-detail and many to many relationships.

Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.

Implemented Salesforce Development Cycle covering extensively in Sales Cloud and Service Cloud.

Developing Salesforce Lightning Apps, Components, Controllers, and Events.

Developed applications visually using custom-built Salesforce Lightning components.

Extracted the Salesforce CRM information using Cast Iron to provide integration with the legacy System.

Created Users, Roles, Public Groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.

Environment: Salesforce.com, Apex Classes, Apex Controllers, Apex Triggers, Visualforce Pages, Force.com, SOSL, SOQL, Service Cloud, Sales Cloud, Cast Iron, Data Migration, Data Loader, Roles, Workflows, Emails, agile and Windows.

Client: Canadian Western Bank, Edmonton, AB. Feb 2017 – Nov 2018

Role: Salesforce Developer

Responsibilities:

Involved in Salesforce.com Application Setup activities and customized apps to match the functional needs of the organization.

Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).

Worked on implementing the Enterprise and Sub Enterprise Concept in Salesforce.

Have worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Developed various Custom Objects, Tabs, Formula Fields, validation rules, Workflow rules.

Created various Profiles, Roles, and Page Layouts and configured the Permissions based on the Organization hierarchy requirements.

Environment: Salesforce.com platform, Apex Script, Visualforce Pages, Controllers, CSS, Workflow & Approvals, List Views, Email Templates, Custom Objects, Custom Tabs, Page Layouts, Email Services, Reports, Dashboards, SQL, Windows.

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