Executive Assistant Personal

Janis Cohen Executive Administrative Assistant

**********@*****.*** 781-***-**** Waltham, MA 02453

A dedicated, passionate, professional offering extensive experience as an Executive Assistant to Leaders as well as working within a team environment. Skilled at: defining daily tasks, working with staff taking on responsibly and overseeing workflow to ensure completion of all objectives. Proficient at identifying areas for improvement.

Office Administration

Exceptional Customer Service

Standard Operating Procedures

Scheduling, Calendar & Travel

Confidentiality Practices

HR Assistance & onboarding

Conference & Meeting Planning

Personal/Confidential Assistant

Contract Preparation

Statements & Reports

Event planning

Flexibility and Patience

Conflict Resolution

MS Office Suite & all programs

Interpersonal communication

Professional Experience

TAKEDA PHARMACEUTICALS Oct 2019- Nov 2020

Executive Assistant Human Resources Department

Being the first point of contact for all general HR enquiries, and correspondence.

Assisting with the day-to-day operations of the HR Admin department.

Expense reporting with Concur as well as Zoom & WebEx conference scheduling.

Ensuring all paperwork received is scanned and stored both electronically and on employee paper documentation.

Providing clerical and administrative support to Human Resources executives.

Prioritizing and managing own workload without supervision.

Handling staff enquiries on a daily basis, On-boarding new hires.

Talking to both existing and potential employees on a daily basis.

Writing individual non-standard letters and emails to employees.

Ensuring that all company HR processes and procedures are properly followed.

QUESTEX LLC Newton, MA 2008 – 2019

Executive Assistant – President/CEO & CFO/Office Management

Delivered exemplary support to the top leadership within the organization serving as a trusted ally with the ability to execute high caliber tasks in support of the overall corporate mission. Personal assistant to the President. Oversaw highly confidential matters, tracked incoming phone calls, voice mail, email, and written correspondence, multiple agenda preparation.

Key Accomplishments:

Orchestrated executive schedules including meetings, conferences, presentations, and phone calls.

Updated databases ensuring accuracy for customer accounts and business relationships.

Arranged for corporate travel, trade show experience, booth management, marketing .

Provided exceptional customer service to all business contacts as well as personal visiting clients.

Liaised with general counsel to prepare contracts, ensuring accuracy before being notarized.

Executed monthly expense reports with supporting documentation

Approved invoices and vendor payments on behalf of the office, as well as keeping the office supplies replenished.

Generated and submitted timely reports to board members in preparation for subsequent meetings.

Planned corporate events of various sizes, selecting sites, hiring vendors, negotiating contracts, and serving as the lead point of contact from inception through completion.

BENTLEY COLLEGE Waltham, MA 2002 - 2008

Executive Coordinator, Customer Relations at Undergraduate Admission

Directly oversaw approximately 10 non-exempt operations staff as well as seven temporary employees, guiding daily duties and coalescing their efforts for the benefit of the institution. Oversaw the daily appointment calendar and was directly responsible for the operational workflow of a high-volume office, while also providing assistance to the Customer Service Call Center.

Key Accomplishments:

Introduced new policies and procedures in regard to customer relations that greatly improved related feedback.

Spearheaded PR efforts and worked alongside the Marketing Department to engage the media for various events.

Determined scheduling 100+domestic and international students and visitors. Excellent customer satisfaction with guests.

Trained work-study students and new office hires in proper protocols.

Planned all logistics associated with yearly receptions, defining the program, contracting vendors, and inviting guests.

Education & Training

B.S. in Business Management

BENTLEY UNIVERSITY Waltham, MA

Recipient, Dean’s Excellence Award Recipient, Enrollment Management Award

Notary Public

Additional Coursework: Human Resource Strategy Effective Public Speaking

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