Customer Service Receptionist
Resume:
Dorey M Mclntyre
**********@*****.***
CAPABILITIES
Typing and word processing Switchboard Phone System
Auto Technology skills Medical Office Setting
Customer Service Aprima Program
Calculator
Filing
Cash register
Receptionist skills
Excel 2003, Word 2000, Outlook
Appointment Scheduling
Multi-Tasking
ADP
Reynolds X Time
. Scanning
SKILL SUMMARY
Customer Service
Excellent customer service, communication, multi-tasking and problem solving skills
Operate multi line phones, schedule service appointments and answer customer questions
Run credit card machine and cash register to process payments
Receive payments by cash, check, credit card, travelers check, and gift certificate
Issue refunds, credits and change to customers
Keep waiting and desk areas clean
Greet customers, thank customers for their business, answer customer complaints
Proficient in Microsoft Office, ADP, Reynolds
Filing, scanning, managing paperwork, spreadsheets, and emailing documents
EXPERIENCE
Nissan of Venice, Venice, FL 04/2018- 11/2020 Service Cashier/ Receptionist
RV World of Nokomis 09/2015-02/2018 Receptionist
Port Charlotte VW, Port Charlotte, FL 05/2014-09/2015 Warranty Admin/Appt Setter
Wilde Honda, Sarasota, FL 12/2007 – 02/2012 Service Cashier, Appt. Setter
Mcconnaughhay Law, Sarasota, FL 04/2006 – 10/2007 Receptionist, Legal Asst.
Wegmans, Corning, NY 04/1998 – 12/2004 Cashier
EDUCATION
Corning-Painted Post East High School High School Diploma Business and Language Major
Corning Community College Associate Degree Auto Technology Program
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