Dental Assistant Customer Service
Resume:
Janice Wyden
To obtain a position to utilize my skills and education that will lead to further growth within the company.
Lawton, OK 73501
*************@******.***
Authorized to work in the US for any employer
Work Experience
Lead Dental Assistant
Heartland Dental, LLC - Lawton, OK
June 2017 to Present
• Guide and lead all the dental assistants in the practice to give patients a consistent and positive experience.
• Listen to patient needs and educate them on dental procedures.
• Update, chart, and enter treatment plans into dental software.
• Strong verbal and written communication skills with the ability to adapt communication style to different personalities.
• Exceptional customer service skills along with a high level of maturity, personal initiative, and sound judgement.
• Strong organizational skills, accuracy, and attention to detail.
• Followed all charting, documentation, HIPAA, and OSHA guidelines to ensure accuracy and thorough details.
• Verified and billed insurance.
• Anticipated the needs of the doctor during treatment of the patients.
• Continually strive to increase skill level and efficiency. Education
Some College in Data Science
Southern Careers Institute - Corpus Christi, TX
December 2021 to Present
Technical School in Dental Assisting
Platt College-Lawton - Lawton, OK
June 2016 to May 2017
Some College in Healthcare Management
South University_Savannah Online - Savannah, GA
August 2012 to August 2013
High school diploma or GED
Skills
• Infection Control Training
• Chairside Assisting
• Data Visualization
• Dentrix
• Dental Assisting
• Medical Imaging
• R
• Healthcare Management
• Tableau
• Python
• Insurance Verification
• Invisalign (4 years)
• Dental billing (4 years)
Certifications and Licenses
Certified Dental Assistant
January 2022 to December 2022
Renews every year
CPR Certification
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