Customer Service Manager/ Shift Supervisor
Resume:
Address
SILOAM SPRINGS, AR ***58
**************@*****.***
Phone
ServSafe Certified with over 10 years' experience as a Supervisor/Manager in both Food and Manufacturing
Effective leader with strong decision making, communication, organizational and interpersonal skills
Demonstrated skills dealing professionally with the public and management Seeks to continually improve guest and team member's satisfaction Jul 2021 - Jul 2022 Material Handler
La-z-Boy
Siloam Springs, AR, United States
As a material handler, I was part of a team that gathered both the fabrics and legs needed for each cell on the production floor to build various types of furniture. Obtained certification on the wave rider for use, as well. Assisted with checking in materials on incoming trucks with a hand held scanner, as needed.
Dec 2021 - Mar
2022
Cashier
Popeyes
Siloam Springs, AR, United States
Worked front and drive thru register, maintained the cleanliness of all sections of the store, assisted with signage of updated menu items, promotions and prices, worked in all sections of the restaurant- including learning how to properly season and cook chicken and prepare side items Mar 2017 - Aug
2021
Shift Supervisor
Braums Ice Cream and Dairy Stores
Siloam Springs, AR, United States
Responsible for opening the store every morning, ensuring that employees were assigned to each department including front and drive thru registers, prep, kitchen cook, ice cream service and the grocery departments. Managed between 4-15 employees at a time. Compiled change orders and took bank deposits daily. Worked to ensure that customer orders were correct and delivered to the customer in a timely manner and dealt with any complaints or concerns a customer may have. Received trucks and BRIDGETT PACK
Multi-Talented Worker with Managerial Skills in both Fast Food and Office Environment
Work Experience
checked to ensure that all items were received and put inventory away. Also completed weekly boil-out of fryers and maintenance of yogurt machine Feb 2004 - Jun
2011
Customer Service Manger
Phoenix Cleaning Systems
Siloam Springs, AR, United States
During my time at Phoenix Cleaning, I started as a secretary, answering phone calls and transferring to correct people. I then moved to Customer Service and after 3 years, I was the Manager. I handled many other debts as needed, as well. I dealt with accounts payable and receivable, tech support, OSHA certification and ensuring all requirements were met, Payroll and shipping/receiving. I also compiled a Production Schedule daily, deciding which machines will be built depending on the parts we had in stocks and the shipping requirements. I handled incoming calls from our traveling sales people to help them aquire an estimated delivery date for any machines they sold and made cold calls to customers selling machines on commission.
Aug 1995 - May
1999
High School Diploma or Equivalent, High School/Secondary Diploma Programs, Other.
Siloam Springs High School
Siloam Springs, AR, United States
October 2020 ServSafe
ServSafe certification course taken on October 23rd, 2020 Education
Licenses and Certifications
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