Ebony Chatman
Moreno Valley, CA
**************@*****.***
Work Experience
Warehouse Associate
Amazon.com - Moreno Valley, CA
December 2020 to Present
Warehouse Associate who has been trained in many different departments of Amazon. I load trailers for shipments to be sent off. I’m trained in Case Mod which is a department that receives pallets to be sent off to different destinations. I also pre sort boxes and scan boxes to certain locations. I’ve been trained to separate problem solve boxes and have them corrected. Administrative Assistant
Kedren Psychiatric Hospital - Los Angeles, CA
January 2009 to April 2010
Responsibilities
Provide administrative clerical support to the Program Director/Department Head which includes: preparing correspondence and reports, data entry, timekeeping, answering incoming calls, appointment scheduling, distributing mail, faxing and photocopying. ADP processing and tracking billing for the Adult Outpatient Department.
Support Clerk
Kelly Services/ NHIC - Los Angeles, CA
2003 to 2005
Responsibilities
Pulling files for the analyst, logging incoming checks and mail on a daily log. Boxing all closed out cases. Covered front desk for receptionist. Photocopied training materials for analyst. Filed incoming certified mail slips in Data Match/Retro cases. Processed claims for providers office and Medical Billing for National Heritage Insurance Company.
Front Office Administrator/Office Manager
Dr.Elaine Symonds DDS - Century City, CA
2001 to 2002
Responsibilities
Responsible for confirming and scheduling dental appointments, answering phones, filing, preparing charts for new patients, verifying insurance eligibility and ordering office supplies. Customer Service Representative
Blue Shield of Ca - Los Angeles, CA
2000 to 2001
Responsibilities
Provide service to providers and subscribers with inquiries on HMO/PPO accounts, verify eligibility, benefits and claim status via all center. Process grievance and appeals, data entry, correspondence. Disability Coordinator/Customer Service
Core Disability - Los Angeles, CA
1998 to 2000
Responsibilities
Duties include processing short - term disability claims, and generate claim status. Make adjustments to claims and maintain relationships with providers. Serve as liaison between Physicians, staff, and patient. Retrieve clinical information for medical substantiation, answer high volume of calls of inbound/outbound calls, and update Workers Compensation
Claims.
Medical Records Clerk
Cedar Sinai - Beverly Hills, CA
1996 to 1998
Responsibilities
Responsible for managing medical records for private insurances companies and use of medical terminology and all other appointed office duties. Secretary/Receptionist
Fedco - Los Angeles, CA
1995 to 1996
Responsibilities
Directed incoming correspondence and phone request to proper personnel. Secretarial support to department manager and staff. Prepared store reports and inventory control. Typing, filing, and general office organization.
Education
High school diploma or GED
Skills
• Medical Records
• Insurance Verification
• Medical Terminology
• Office Administration
• Medical Office Experience
• English
• Customer service
• Office Administration
• Packaging
• Computer literacy
• Warehouse experience