Customer Service Assistant Manager
Resume:
Indira Carter
Haines City, FL *****
**************@*****.***
Authorized to work in the US for any employer
Willing to relocate anywhere
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Work Experience
Assistant Manager
Loves Travel Stop Arby's - Davenport, FL
January 2018 to July 2020
I have been able to achieve and exceed customer and company expectations while leading a large team thru day to day operations, ensuring to maintain a positive work environment.
Shift Leader
Arby's - Davenport, FL
April 2016 to January 2018
I have learned to manage a large diversified team to achieve and exceed company and customer expectations
Insurance claims intake
First Notice Systems - Springfield, MA
September 2015 to February 2016
Incoming call center for Ameriprise insurance company claims auto, home
Store Manager
Dunkin' Donuts - East Longmeadow, MA
September 2012 to April 2015
Getting everyone ready for the day with the freshest coffee and exemplary customer service
In this position I was responsible for scheduling, payroll, upkeep of the store, food cost, ordering, all while leading my team to win fastest times and freshest coffee 3 years in a row!
Subway Manager
Subway - East Longmeadow, MA
January 2005 to August 2012
I was hired and made manager in less than a month and I was responsible for my own time management as well as team members, along with scheduling and inventory. All while providing awesome customer service upholding the high standards subway set
Education
Medical assistant
Porter and Chester Institute
High school diploma or GED
Skills
Food Service
Shift Management
Food Safety
Food Preparation
Cash Handling
Supervising Experience
Cooking
POS
Assistant Manager Experience
Restaurant Management
Kitchen Experience
Merchandising
Management
Kitchen Management Experience
Banquet Experience
Profit & Loss
Retail Sales
Culinary Experience
Inventory Control
Restaurant Experience
Serving Experience
Time Management
Catering
Event Planning
Microsoft Word
Sales Management
Store Management Experience
Guest Services
Purchasing
Cleaning Experience
Busser
Leadership
Certifications / Licenses
ServSafe Manager
June 2020 to June 2025
Food Handler Certification
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