Noncommissioned Officer Customer Service

Mark Paone

*** ********* *****, *******, ***** Carolina 28376

C: 910-***-****

**************@*****.***

OBJECTIVE: Combined Joint Task Force Operation Inherent Resolve (CJTF-OIR) position within the Department of Defense, specializing in combat theatre operations, focusing on Intelligence, Surveillance, and Reconnaissance (ISR) Tactical Controller (ITC) Operations & IMINT/Full Motion Video (FMV), coordinating intelligence missions in an Area of Responsibility (AOR), and supporting real world operations.

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SUMMARY OF QUALIFICATIONS

Skilled professional with over 21 years’ experience in the US Army, and ten years working experience as an overseas contractor in Iraq and Afghanistan, over six years of intelligence experience working with Geographic Information Systems (GIS), Geospatial Intelligence (GEOINT), Imagery Intelligence (IMINT), and Full-Motion Video (FMV) analysis. Eight years working heavily within the JSOC community performing GIS data and cartographic mapping data and products. Possesses the ability to independently work and operate, and rapidly process information with minimal oversight to accomplish tasks and responsibilities, through years of experience working with small groups or teams. Years of experience using ArcGIS Desktop Suites and SOCET GXP to create geographical, imagery, or analytical mapping products for the Department of Defense. Extensive knowledge of all branches of the military command structures, joint service environments, customs and courtesies, Tactics Techniques and Procedures (TTPs), and Standard Operating Procedures (SOPs).

Top Secret Security Clearance/SCI valid through 2026, Iraqi Visa holder last 4 years

Over twenty-five years of experience in managing personnel and over twelve years’ experience working with and supporting Special Operation Forces (SOF)

Strong and honest leader with proven peer and staff counseling expertise; superior customer service skills

Superb organizational skills with the ability to accurately prepare documents, accountability reports, create/revise training schedules, and perform related tasks and reports to ensure mission success

Skilled working knowledge of Microsoft Office Suite

Well versed in working alongside with, and briefing senior staff officers on current operations; ability to maintain composure and rely on creative thinking skills in order to solve problems

EDUCATION AND TRAINING

BA, Criminal Justice, 2022 University of North Carolina at Pembroke Alpha Sigma Lambda, Mu Delta Chapter, NHS

AA, General Education, 1999 Fayetteville Technical Community College

ISO 9001: 2015 QMS Auditor, GQS Group, June 2017

Lean Six Sigma Green Belt, GQS Group, April 2017

Advanced Noncommissioned Officer Course (Automated Logistical Specialist), 2006, Ft Lee, VA

Force XXI Battle Command Brigade & Below Blue Force Tracking Course, 2006, Ft Lee, VA

Instructor Training Course (John F. Kennedy SWC&S), 2002, Ft Bragg, NC

Air Movement Operations Course, 2002, Ft Bragg, NC

Lesson Plan Development Workshop (John F. Kennedy SWC&S), 2002, Ft Bragg, NC

Battle Staff Course, 1st COSCOM, XVIII Airborne Corps, 2000, Ft Bragg, NC

AMC Affiliation Training Airlift Load Planners Course, 1999, Pope AFB, NC

AMC Affiliation Training Cargo Preparation Course, 1999, Pope AFB, NC

Automated Air Load Planning System (AALPS), 1998, Fayetteville, NC

10th Mountain Division Air Assault School MTT 1-98, 1997, Camp Hovey, Korea

Airborne Parachutist Training, 1993, Ft Benning, GA

EXPERIENCE

FMV Analyst/Intelligence Communication Center (ICC), ACET/SNC Oct 2017 – Nov 2021

Serves as the Tactical Operations Center (TOC) liaison in support of the SOCOM Tactical Airborne Sensor Program (STAMP) at Site 1

ICC Lead Full Motion Video (FMV) analysis and Processing, Exploitation &, Dissemination (PED) to ensure quality products are provided to customer; resulting in high value targets being eliminated or neutralized ISO the Global War on Terror (GWOT)

Managed ISR tracking programs and tools; ArcGIS, Google Earth, Palantir, Videx, and WinTak IOT maintain total battle air-space situational awareness; responsible for maintaining constant and continuous communication with STAMP aircraft

Responsible for exploiting both FMV and National Technical Means (NTM) imagery in a 24/7, 365-day work environment within a multi-agency Special Access Program

Processed and mapped geo-locational information and data of signals intelligence to identify potential bed-down locations, areas of congregation, or other locations not previously identified or associated with key individuals

Supported current counter-terrorism operations and frequently researched target areas related to the GWOT

Processing, Exploitation &, Dissemination (PED) to ensure quality products are provided to JSOC customer; resulting in high value targets being eliminated or neutralized

CSRA Senior Geospatial Analyst Sep 2015 – Sep 2017

Primary Air Intelligence Lead Geospatial Analyst within the 2nd SOAT, Special Mission Wing S2 office at HKIA. Trained Afghan Intel Officers ISR/IPB/ during pre-mission planning as well as providing post mission FMV coverage during real world fixed/rotary wing special missions

Created and conducted QA/QC of more than 45 Imagery Derived Products using ArcGIS & FalconView

Processed and synthesized incoming reports; interpreted data to provide humanitarian relief packages in production of helicopter landing zones (HLZ’s), assembly areas (AA’s), and evacuation routes

Provided mentorship and Intelligence training for all newly assigned S2 members to the Special Mission Wing.

Primary Instructor providing training including Intelligence preparation of the battlefield (IPB) process, Intelligence, Surveillance, and Reconnaissance (ISR), HLZ analysis, Air Mission Briefs, ArcGIS, Talon View, and FMV analysis and interpretation of the enemy

Created imagery derived products and GIS maps using feature datasets to satisfy intelligence requirements for SOF elements

Processed, merged, and exploited terrain elevation data to satisfy viewsheds and line-of-sight requests of SOF elements

Participated in several weekly VTCs’ with customers overseas to ensure intelligence requirements were met and to ensure that any additional needs not covered in the requirements were addressed and completed so units could accomplish their mission

Engility NLO Program Manager Jul 2013 - Jan 2016

Program Manager/Site Lead-National Logistics Organization (NLO) at Mazar-E-Sharif (MeS), Afghanistan

●Program Manager/Site Lead for Logistics Management Team (LMT) MeS; responsible for providing Training/Assisting/Advising Command North (TAAC-N) to the Afghan National Security Forces (ANSF) in Balkh province

●Developed and implemented policies and procedures pertaining to logistical doctrine, improving ANSF Logistics Unit capabilities and readiness

●Formulated and established compliance and policy procedures that were added to the PWS and SOW for successful continuation of the NLO program at my site

●Attended quarterly PMO conferences in Kabul with fellow Program Managers; briefed Raytheon Country Manager on training metrics and statistics completed for previous quarter as well as future training planned

Engility Battle Staff Trainer Jan 2013 - Jul 2013

Instructor/Mentor for Iraqi Field Grade Officers at Camp Taji, Iraq

●Trained and mentored senior Iraqi Staff Officers on Military Decision-Making Process (MDMP), Map Reading, CP Reports, Operation Orders, Mission Analysis, Warning Orders, Support Operations, CoA Development/War Gaming, OPORD Production, Refine Operations Order, Prepare CP Charts and Overlays, MILSIM Command Post Exercise

URS Materials Technician Jan 2012 - May 2012

Logistics Manager for the RC-26 aircraft mission at Camp Marmal, Mazar-E-Sharif, Afghanistan.

●Maintained accountability and managed over four thousand Aircraft/GSE/MHE repair parts for the Task Force supporting the Air Force mission in RC North

●Forecasted and requisitioned all mission essential repair parts for upcoming Phases on the C-26 fleet to include Aircraft On-the-Ground (AOG) requests

●Responsible for accurately tracking calibration on all tools and TMDE; utilizing DHL to ship and receive these items to the correct vendor for service

●Directly controlled the packaging/labeling/shipping of all oil samples on the Aircraft to Switzerland and maintains record keeping

AECOM Site Lead Jul 2011 - Dec 2011

Directly responsible for mentoring and advising the 5th Kandak 2nd Brigade 207th Corps ANA Leadership and Maintenance Team in Farah Province, Afghanistan. Maintained daily accountability of over 50 ANA Soldiers and 6 Local Nationals ensuring all Organizational Maintenance and Supply Chain Management policies and procedures were being followed.

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●Routinely briefed the General Officers and provided updates on weekly progress in the Maintenance Facility.

●Mentored 3 ANA Maintenance Officers on their duties and responsibilities IAW ANA Supply Decree 4.0 and ANA Maintenance Decree 4.9

●Submitted Weekly Activity Report (WAR), Advisor Mentor Team (AMT), and Storyboard Reports to the Combat Service Support Kandak (CSSK) Director in Kabul; providing a snapshot of all Maintenance and Supply Activities performed

●Completed USG mandatory training to over 12 ANA Soldiers on the Web Management System (WMS); that serves as the central database for all ANA Maintenance and Supply Procedures

●Assisted other Site Leads with reporting and shared knowledge on a regular basis with my colleagues.

●Often receive accolades from the CSSK Deputy Director stating that my Site was by far the best at adhering to the Performance Work Statement (PWS) and reporting

US Army, MSG/Senior Operations NCO Nov 2008 - Sep 2011

Served as the 3rd SFG (A) asset visibility manager on the ground at Camp Morehead Afghanistan for all Commando/ANASF logistic services and inventories during OEF XV & XVI. Supervised a staff of 4, performed performance evaluations, provided training, nominated staff for awards, and conducted quality assurance measures.

●Deployed twice with 3rd SFG (A) to Camp Morehead and Camp Brown Afghanistan. Took lead on the equipment fielding for the Afghan Commando Kandaks one through nine. Traveled to all SOF Kandak locations to identify their needs and to assist in the build-up and improvement of each site

●Managed and forecasted the initial Village Stability Operation Sites in RC South Afghanistan. Responsible for the procurement and delivery for all Class II, IV, and VII supplies for the Village Stability Coordination Center located at FOB Maholic Afghanistan

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