Legal Secretary Customer Service
Resume:
LYNETTA BRAZIEL
**** ********** *** **, *** ***
Fort Worth, TX 76119
Phone: 817-***-****
Email: ***********@*****.***
Objective
Escrow Officer with strong knowledge of escrow process, title process, and company policies and procedures to serve clients. Prepares and delivers documentation in compliance with regulations and laws. Knowledge of transactions accompanying title insurance policies, detail-oriented, works quickly and accurately to meet strict standards. Ability Summary
Lender Relationship Deeds/Warranty Deeds
Scheduling Assistance Customer Service Clerical Support Document Filing Mortgage Loan Processing
Closing Documents NOO/COC/RE-FI/2ND HM
Balancing CD Loan Processing
Tax Receipts Case Files
Analytical Thinking Disbursement Disbursement Verification Scheduling Assistance Legal Correspondence
MS Office/Word/Excel Settlement Statements
Employment History
02/2020 - 07/2022 Escrow Officer
Mortgage Connect LP, Irving, TX
Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrower's bottom line. Collaborated with the Lenders, agents and legal professionals to resolve transactional and title issues. Handled as many as 85-100closing files each month by effectively organizing, multitasking and prioritizing closing work. Prepared closing statements for Real Property, NOO, Refinance, COC, Investment properties, VA, FHA, Adjustable Rate, Fixed Rate, and Conventional loans. Also, maintained checklist of required documents/documentation and open issues affecting closings. 04/2018 - 01/2020 Appeals Representative
HCA Healthcare Inc., Irving, TX
Researched and resolved written complaints submitted by the consumer and physicians or providers. Rendered decision for non-clinical complaints using sound, fact-based decision-making. Obtained additional documentation required for case reviews. Managed client medical denials by conducting a comprehensive analytical review of clinical documentation to overturn denials. 10/2016 - 03/2018 Clients Representative II/Billing PAS CIOX HEALTH, IRVING, TX
Fulfilling request for private medical information per HIPPA guidelines. Validate accuracy of request for information prior to dissemination to Attorneys, Medical facilities, etc. Either by electronic data and/or paper files. Collating reports, filing, answering phones, verifying status, processing UBO4's upon request and other duties as required.
04/2005 - 04/2010 Legal Secretary/Collections
Linebarger, Goggan Blair & Sampson, LLP, FORT WORTH, TX File new suits on property taxes for five counties, prepare property tax sale documents for surrounding county sheriff's, serve citation on defendants, file notice of suits, motions, prepare judgments, monitor accounts, post payments, process payment agreements, issue termination notices, file interventions, site by postings, request statements, request titles, process trial settings documents, affidavits and non-suits.
Education History
High School Diploma
Trimble Tech High School, Fort Worth
Nursing
Tougaloo College, Jackson, MS
Occupational Licenses, Certificates and Training
04/2021 License
Texas Dept. of Insurance
Detailed References
Gary Sausen, Director
Mortgage Connet
7301 N. STATE HWY 161, SUITE #280
Irving, TX 75039
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