Uma Rajendran A
************.***@*****.***
PROJECT MANAGER/SCRUM MASTER/BUSINESS ANALYST
SUMMARY
An accomplished Certified Scrum Master, Project manager with 9 plus years of IT experience involving expertise on different domains.
Proficient in process modeling/mapping, requirements gathering/management, systems analysis and design.
Experience of working with MS Project to develop and monitor project plans.
Comprehensive experience in Project Management, cost/benefit analysis, testing, development of business requirements specifications, and project planning.
Strong knowledge of Agile PLM, scrum processes and experience in redesign of product development process as per the business requirement.
Expertise in PLM(Product Life Cycle Management), MDM (Master Data Management)
Extensive knowledge of standard SDLC methodologies, including RUP, MSF, Prototype and Spiral.
Solid Experience in developing Scope/Vision Documentation and Project Plan.
Strong Knowledge of SDLC, RUP methodology, and Project life cycles.
Extensive experience in conducting Market Research, Feasibility Studies, Data Analyses, Data Mapping Gap Analyses, Risk Identification, Risk Assessment, Risks Analyses, and Risk management.
Proficient in creating Use Cases, Use Case Diagrams, Activity Diagrams etc.
Expertise in the management of User Request Change, and handle User Conflicts.
Strong knowledge of Business Intelligence, Data Warehousing and Business Architecture.
CERTIFICATIONS
Lean Six Sigma MASTER BLACK BELT Professional
Certified Scrum Master
Agile Project Management
Six Sigma Green Belt
Six Sigma Black Belt
Executive Project Essentials
PROFESSIONAL EXPERIENCE
McKesson, TX Jan 2019- Mar 2022
Business Analyst/Scrum Master
Responsibilities
Implemented multiple complex IT projects by meeting scope, schedule, and budget constraints.
Led multiple Agile teams following Scrum, Kanban frameworks.
Successfully delivered multiple Program Increments (PI) within the PI Timebox.
Conducted daily standups, sprint planning, and backlog refinement to ensure the team has what they need to be successful for each sprint.
Worked with stakeholders to ensure user stories are fully vetted and include all necessary requirements and acceptance criteria.
Facilitated the teams in identifying and managing dependencies within product development.
Updated the status to the Release Train Engineer (RTE) during the Scrum of Scrum meeting and shared the status with Business.
Developed Scrum reports and artifacts to include User Stories, Velocity Charts, Burn-down Charts, Sprint Retrospective notes.
E2E Project Management with Clarity for Financial, Risk tracking, Forecasting, SDLC tracking & reporting.
Improved team velocity for each sprint by removing blockers.
Removed multiple impediments to improve efficiencies and allow full focus for writing and testing code.
Adopted various Agile Engineering techniques.
T-Mobile, Atlanta GA Dec 2015- Jan 2019
Scrum Master/Business Analyst
Responsibilities:
Facilitated Daily Scrum, Sprint Planning, Sprint Demo and Sprint retro meetings.
Running multiple projects per brand, to capture and manage enhancement requests. Created multiple JIRA boards per brand to ensure all requests are logged, tracked and universally available to all stakeholders.
Worked with global delivery heads in creating a framework for request capture in Confluence and mapping them to relevant JIRA issues.
Worked extensively on removing obstacles for developers and testers.
Co-ordinated with Tech leads from offshore on Development and Testing activities and status.
Ran daily stand-Up meeting with the development team to review current state of development; review burndown on efforts and working on estimates for new requests.
Hosted weekly calls with Brand stakeholders, CDO and CMO office to discuss roadmap and project request prioritization.
Worked closely with Product Owners, coordinating product backlog grooming and story estimation.
Ensure timely communications were sent out to business stakeholders on new releases, P1 issues on existing code base in production and any impediments that may impact delivery of new enhancement objects.
Coached team members on Agile processes and facilitated planning meetings and retrospectives. Maintained task board and produced daily burndown charts.
Ensure that IT Systems and Services are aligned with business and stakeholder needs. Train User groups; prepare materials, user guides/manuals.
Build and plan technological capability within the team to serve needs as per business requirements
Assess Scrum Maturity of teams and the organization and coach teams to higher levels of maturity, at a pace that is sustainable and comfortable
American Express, Utah Aug 2013 - Nov 2015
Scrum Master/Business Analyst
Responsibilities
Worked closely with testing teams and development during development and testing phases
Responsible for documenting real time metrics/reporting to map stories from JIRA to Rally. Setting up these reports to support the Agile/Scrum process. The candidate should have experience pulling reports for all components of JIRA.
Maintained confluence pages, team’s scrum board.
Ensured that Confidential schedules and reviews are posted centrally for cross-team visibility
Coordinated the Scrum Team’s capacity planning with the respective AD and Tech teams
Helping the team to get rid of external and internal impediments
Mediating through conflicts (internal and with external parties as well).
Collaborated with BA teams to ensure project backlog is groomed, prioritized and maintained
Facilitating the space to have a Backlog Grooming sessions
Faceoff with BAs on open questions and concerns with committed stories
Ensure all processes are followed so that scrum teams’ JIRA boards represent accurate status of Sprints and team backlog
Ensuring Scrum teams follow JIRA workflows and processes in order to complete stories committed in a Confidential
Al Taweel Engineering, UAE Oct 2012-May 2013
Scrum Master
Responsibilities
Facilitated and defined end-to-end project planning, defining the scope and timeline for successful implementation.
Develop and maintain Project Charter, Project Plan, Requirement Documents, Project Budgets.
Managed multiple simple to medium projects ranging from $50K to $200K in digital applications.
Successfully migrated from Waterfall to scrum in 4 months.
Facilitate scrum activities starting with grooming, sprint planning, retrospectives and daily stand ups. Manage backlog, prioritize and defect tracking for on-time delivery.
Implemented Identity/Login and access management and Online Bill Pay using Salesforce Community on the web and Cognito AWS for mobile app.
Track and communicate team velocity and sprint progress through JIRA.
Develop internal solution system integration with salesforce CRM.
Responsible for assisting different business users and QA team to create test cases and test plans.
Lead end-to-end mobile and web solutions, including requirements, Architecture and development.
Clearly communicate with the different stakeholders to ensure that the deliverables are met. Identify and mitigate risks by keeping the environment of trust, collaboration and openness.
Ensure project completion on time and on budget.
Al Jazeera Engineering, UAE May 2011 - Oct 2012
Business Process Analyst
Responsibilities
Developed and manage work breakdown structure (WBS) of information technology projects.
Used JIRA to keep track of all the ongoing tasks and maintain bug resolutions. Developed or updated project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
Assigned duties, responsibilities, and spans of authority to project personnel.
Established and executed a project communication plan.
Identified, reviewed, or selected vendors or consultants to meet project needs.
EDUCATION
Bachelor’s of Architecture, Anna University