Scrum Master Project Manager

GABRIEL OHIOMAH

Dallas Texas

Phone number – 469-***-****

Email – *******.*******@*****.***

LinkedIn – https://www.linkedin.com/in/gabriel-ohiomah-csm-pmp-ssm-bsc-7618421a1/

PMP CSM ITIL V4 SSM

SUMMARY OF QUALIFICATION

9 years of experience as a Scrum master / Project manager, managing multiple facets / budgets of projects from medium to large scale enterprise organization.

Comprehensive knowledge of various Software Development Life Cycles (SDLC).

Facilitated varies Scrum Ceremonies (Backlog Grooming, Sprint Planning, Daily Stand-ups, Sprint Review and Sprint Retrospective) as a SCRUM master.

Experience in handling SCRUM artifacts (Product Backlog, Sprint Backlog, Sprint Task list, Sprint Burn Down chart and Release Burn Down Chart).

9 Years dedicated as a servant leader, known for taking initiative to address issues and develop solutions that improve daily operation flow and team effectiveness.

9 years Agile (Safe, Scrum & Kanban) project management skillset working with cross functional teams offshore and onshore.

Held expertise in facilitating workshops for the prioritization and estimation of user stories using techniques such as MoSCoW, KANO, planning poker and T-shirt sizing.

8 years familiarity using Jira, Excel, Mural, Azure devops, Splunk, IAM, SharePoint, salesforce, UAT, design (Visio), confluence, ServiceNow and Office 365.

Strong analytical, leadership and interpersonal skills; team-oriented and demonstrated ability to manage different and often conflicting objectives/activities at one time.

STRENGTHS

A flexible professional who enjoys learning new skills and quickly adapts to organizational changes.

Skilled in building and maintaining excellent relationship with senior managers, team members and customers alike.

Highly skilled in Critical Thinking, Problem Solving and with strong organizational skills.

Proficient and learning fast on new projects and systems.

Requirement gathering, planning, tracking, impediment resolutions.

Leading and facilitating scrum ceremonies

Working on multiple Scrum team simultaneously

EDUCATIONAL BACKGROUND

Pearson Institute of Higher Education, Bachelor’s in commerce, 2013

University of Benin, Diploma in Computer Engineering, 2006

Colaberry School of Data Analytics, Certificate in Data Analytics, 2019

CERTIFICATIONS:

CSM (Certified Scrum Master) - Certified

ITIL Version 4 – Certified

Project management professional (PMP) – Certified

Certified SAFe® Scrum Master (SSM)

Microsoft Technology Associate, Database Fundamental - Certified

PROFESSIONAL EXPERIENCE

4 SQUARE IT CONSULTING, Houston TX (Remote) May 2020 - Present

Scrum Master

Coaches the team in adoption of SAFe/Agile core values, principles, and practices

Leads the team in self-organization to deliver quality working software with predictability, efficiency and velocity.

Facilitates and conducts team Scrum ceremonies: daily stand-up, sp planning, iteration review, iteration retrospective and Backlog refinement.

Provides metrics for the team (e.g. capacity, planned/actual velocity, story point burn down)

Removes impediments and provides visibility and/or escalation to leadership

Fosters a positive and productive environment within the Agile team

Monitors sprint/iteration work closely, proactively manages dependencies, and ensures committed work is delivered on time.

Establish cross functional collaborative, supporting environment that led to increase in high quality value delivered to our customers from 50% to 80%.

Promotes a mindset and focus on relentless & continuous improvement

Understands the context and status of each feature and story in the PI plan

Experience in creating and maintaining the project plan, (Creating planning Project charter and SOW).

Risk management and compliance management.

Budget management: synthesize the information and produce presentations and status reports for EM.

DESK IDEAL SOLUTION, Dallas Texas (Hybrid) Feb’ 2019 – May 2020

Scrum Master / Project manager

Organize and facilitate daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other Scrum-related meetings.

Work collaboratively with Product Owners, cross-functional development teams, and Project Managers to support development and software delivery.

Assist the Product Owner in user story creation/prioritization and product Backlog grooming via emergent requirement elicitation while supporting overall organizational goals.

Helping the product owner and development team to achieve customer satisfaction.

Track and report Scrum team velocity and manage Sprint capacity.

Manage high-level budgeting and time tracking.

Resolve or escalate blocking impediments as necessary.

Coordinate dependencies between teams with other Scrum Masters.

Prioritize work and meet multiple deadlines using IAM framework.

Protected secure data files and regulated access using IAM framework.

Ensure development team is working efficiently towards Sprint goals.

Coach the development team and stakeholders on how to use Agile/Scrum practices.

Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility Ensure cross functional coordination (analysts, developers and testers) is occurring early and often.

Recommend improvements and assist in changes to best practice Adapt approach based on cultural shifts and regulatory requirements.

Assist with internal and external communication, improving transparency, and radiating information.

Created an environment that empowers and energizes team members, with a focus on accountability, adaptability, and collaboration.

LUXOTTICA OPTICAL MANUFACTURING, Dallas TX (on-site) December 2014 – Feb’ 2019

Project Manager / Scrum Master

Responsible for working directly with Product owner, Architects, Development leads and SMEs in sprint planning, maintaining product backlog, retrospective meetings and more.

Led weekly production and operations contractor meetings, facilitating and Scheduling vendor and service companies for various types of operations.

Lead the scrum team in using Agile methodology and scrum practices for infrastructure & DevOps teams.

Worked closely and listened to team members' feedback to identify issues and resolve conflicts.

Created collaborative environment where problems can be raised without fear of blame or being judged, with an emphasis on problem-solving.

Was focused on Delivery and will take complete ownership of deliverables.

Managed projects in JIRA and Confluence, Monitor and report on key Agile performance metrics to Scrum of Scrums and stake holders.

Analyzed current Agile processes, prioritize areas of improvement, and work alongside key stakeholders to implement the improvements.

Manage multiple projects simultaneously.

Resolved conflicts and issues that occur.

Helped the scrum team achieve higher levels of scrum maturity.

Facilitated getting the work done without coercion, assigning, or dictating the work.

Assisted with internal and external communication, improving transparency, and radiating information.

Communicated risks and issues at the right time to stake holders and create mitigation plans.

Facilitated discussion, decision making, and conflict resolution.

Advocated for the scrum team across the organization and help in delivering projects with scrum framework.

SAFECREST SERVICES LTD, Lagos NIG (on-site) Nov’ 2013 – Dec’ 2014

Project Manager

Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.

Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.

Developed and initiated over 40 projects, managed costs and monitored performance.

Met project deadlines without sacrificing build quality or workplace safety.

Maintained relationships with material vendors to lower costs and diversify capabilities.

Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.

Maintained clear communication with precise technical writing to document and inform critical processes.

Provided detailed product orders based on project drawings and technical specifications.

Led project teams through design, construction and launch process.

Maintaining consistent Focus on team members, Multi-functional & Technical teams, Cross collaboration teams, Engaging actively with stake holders, and Vendors.

Sustained environment of collaboration and safety that creates value for members.

Achieved project deadlines by coordinating with contractors to manage performance.

Developed UML diagrams (Activity Diagrams, Data Flow Diagrams, and Business Context Diagrams) to document business activity and flow of information.

NEXTUBE PTY (Dura-line), Johannesburg, ZA (on-site) May 2011 – Sept’ 2013

HR Officer / Project Analyst

Served as a liaison between business subject matter experts (SMEs) team and development team throughout all phases of SDLC

Organized and led staff orientation programs and training to promote collaboration.

Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training 15 new employees.

Motivated employees through special events and incentive programs.

Provide project updates on a consistent basis to various stakeholders about adjustments, and progress.

Define and document business requirements for projects.

Used technologically relevant digital systems to manage payroll and benefits programs.

Gathered system functionality requirements by conducting user interviews and JAD sessions.

Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.

Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.

Implemented performance reviews and motivational strategies to elevate HR team results.

Processed employee claims involving performance issues and harassment.

Reference will be provided upon Offer.

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