Data Entry Customer Service

Candace Gauger

**** * **** * *** Apt ***

Tulsa, OK, 74145

Cell: 918-***-****

*************@*****.***

Human Resource/Customer Representative/Entry Level Management/Data Entry

Objective

Seeking to apply experience with educational skills, customer service, and data entry, with a progressive organization offering opportunity for growth and advancement.

Education

Brown Mackie College, Tulsa, OK., 2013 to 2015 Associate Degree

●Relevant courses in Business and Project Management

Tulsa Job Corps, Tulsa, OK., June 1992 to October 1993

●Relevant courses for entry level business and clerical positions

●Certification in receptionist and secretarial positions

Owasso High School, Owasso, OK., 1986 to 1990

●H.S., General Studies, Vo-Tech 1988 to 1990 Horticulture

Experience Highlights

Wal*Mart, Tulsa, OK.

Various: 2008 to 2022

●Cashier/Sales Floor Associate

Auto Care Associate: April 2017 to July 2022

Sales floor stocker plus cashier duties. Fielded calls from customers for questions to ordering tires for their vehicles. As closer, made sure the area was clean and prepared for the opening shift, helped check in cars as needed. Took care of customer tickets that included cashing out service order to pre-filing for managers (collating, matching ticket numbers and placing in numerical order)

●Cashier/CSM

Front End Associate: November 2009 to 2017

Duties: Rang up customer orders. Monitored self check areas, aided in cosmetics and automotive departments for breaks, lunches, and missing associates, Helped customers in general with questions and locating product. Answered many questions

●Sales Floor Associate

Furniture & Travel: Sept 2008 to April 2009

Duties: Stocking, Cleaning aisles, Zoning merchandise (placing in correct price points), Helping customers, Set-up sales displays, aided Front End registers, Aid customers in taking orders to vehicles

●Cashier: April 2009 to April 2011

Duties: Direct Customer Service, Created change, ordered change for register, upkeep of register aisles, Checked out orders, Applied comparison ad and sales promotions, Applied credit/debit orders, filled applications for credit cards in register, answered questions

●Pharmacy Technician: April 2011 to February 2013

Duties: Accepted and inspected new prescriptions, scanned prescriptions, input data into Connexus System (data entry), price check medications, research prescriptions and medication for patient, filled prescriptions, checked out medications through TaSCO System, maintained inventory, Set up orders, applied deliveries, Familiar with HIPPA regulations

●Sales Floor Associate

Health and Beauty February 2013 to March 2013

Duties: Stocking, maintaining inventory, cleaned shelves and aisles, zoned shelves (keeping merchandise in correct price points) aided customers in finding product, educated customers in new products and uses, Created sales promotional displays, aided vendors in keeping product properly displayed

Wal*Mart, Searcy, AR.

Cashier: 2007 to 2007

●Direct Customer Service

Duties: Created change, ordered change for registers, upkeep of register aisles, Checked out orders, Applied comparison ad and sales promotions, Applied credit/debit orders, filled applications for credit cards in register, answered questions

McDonald's, Searcy, AR.

Shift Manager: 2005 to 2007

●Duties: Oversaw employees, Counted register drawers before, during, and post shift, balanced books, maintained inventory, created truck orders, checked in truck orders, set up deposits, delivered deposits to the bank, fielded customer complaints and comments, aided in cooking, checking, and cleaning, kept stock of condiments and utensils, prevented theft with constant presence.

McDonald's, Searcy, AR.

Cashier / Cook: 2000 to 2005

●Duties: Handled customer orders at register, created change, ordered change, assembled orders, made drinks, shakes, and cones, took orders through drive-thru, stocked condiments, kept hot drinks full and fresh, assembled sandwiches, cooked fries and various meats needed, stocked coolers and reach-ins, ensured food quality.

Past Experience

Been working with customers for almost 20 years starting with Captain D's restaurants in 1990. The gap between Wal*Mart stores was filled with commission work on sketches and traditional colored pictures.

Skills

●Data Entry (Connexus and older data entry software), Prescription abbreviations (sig), HIPPA Regulations, Windows 10, Windows XP, Windows 95, Windows 7, MS Word, Power Point, 10-key by sight, Spreadsheets (Ecell beginner), Microsoft Outlook, Filing, inventory management, typing 30 wpm, MS Office Suite

Training

●CSM Training: Walmart 2016, Tulsa, OK On the job training

●Basic Shift Management: 2006 McDonald's Corporation, Four day seminar in Heber Springs, AR.

●Pharmacy Regulations and HIPPA: 2011 Wal*mart Pharmacy Tulsa, OK. On the job training for technician

Accomplishments

●Pharmacy Technician Permit in April 2011 and renewed yearly.

●Promotion to shift management in a McDonald's Franchise franchise in Searcy, AR., 2006.

●Completed with one point shy of a perfect score in the Food Safety Seminar required for all new managers in McDonald’s’ franchise, 2006.

●In 2004 became one of the top cashiers while in the McDonald's Franchise, in Searcy, AR., using a clear, understandable voice and friendly disposition with a willingness to please the customer.

●Published first book, Black Friday, in 2010

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