Customer Service, Dispatcher, PSW
Resume:
Sue Jamieson
Thamesford Ontario
N0M2M0
***************@*******.***
Professional Summary
I just completed my PSW weekend course at Fanshawe College. Many of my past skills will work well for time management scheduling and reliability making me the full package.
I am Highly experienced very Professional and Organized Dispatcher with several years of experience. Scheduling deliveries assisting drivers with navigation and managing daily paperwork. Excellent communication coupled with high-level scheduling management and prioritization skills. I can efficiently make adjustments based on changing priorities. I have excellent customer service and problem-solving abilities, am hardworking and reliable, focused on going above and beyond to support employees and serve customers. I work well alone and have computer skills. I'm trained and ready to offer the top-notch skills I have learned in my present job.
Skills
• I have been in leadership for many years and understand the importance of team players.
• Working together sharing information and creating a good working environment.
• Time management, organizational, and excellent communication, and customer service
• Documenting events of the day whether it’s accident reports or service forms.
• Being professional and polite, being that person that workers and customers can come to with concerns or problems, that can be handled quickly and properly.
• Always putting customers first and treating them with respect and gratitude for their business
• Always being reliable dependable dedicated and trustworthy
• Able to prioritize and multi-task and show attention to detail.
Experience
Dispatcher; Gravel, Pit - Present
• Hiring gravel trucks to haul aggregate to various jobs within the city and surrounding areas.
• Talking to contractors’ job foreman and customers regarding aggregate orders and arranging timely deliveries.
• Job costing.
• Detailing paperwork for payment.
• Making sure equipment is in proper locations and in running order.
• Problems are delegated to the appropriate sector.
• Dealing with the public regarding questions or concerns, customer accounts, and pricing.
• Inputting data daily, of aggregate totals inventory and site locations.
• Switching staff around when situations arise.
• Having weekly tailgate safety meetings to ensure everyone goes home safe at the end of the day. Also Enforcing that proper PPE is always worn.
• Arranging traffic plans and always following Ministry-specific Rules.
Education
Fanshawe College London, Ontario-September - 2021-August 2022
PSW Course
Personal Information
I like to tinker in my yard. I am a mother and a Gramma. My family is very important to me. I want to become a foster parent. I donate blood. I'm a great friend to have. I'm not a very good cook. I have my CPR training my basic life-saving training. I also have crisis management training. I also I have my boat licence and I was ordained on the internet to be a minister. That is something not everyone has.
Activities and Interests,
I was a Lifeguard many years ago, I have my smart serve. I volunteer every year at our town Callithumpian weekend. I canvas for heart and stroke. I help the local public school generate money for graduations.
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