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Customer Service, Dispatcher, PSW

Location:
London, ON, Canada
Salary:
23-25 per hour
Posted:
August 12, 2022

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Resume:

Sue Jamieson

*** ******* ****** *****

Thamesford Ontario

N0M2M0

519-***-****

adr33t@r.postjobfree.com

Professional Summary

I just completed my PSW weekend course at Fanshawe College. Many of my past skills will work well for time management scheduling and reliability making me the full package.

I am Highly experienced very Professional and Organized Dispatcher with several years of experience. Scheduling deliveries assisting drivers with navigation and managing daily paperwork. Excellent communication coupled with high-level scheduling management and prioritization skills. I can efficiently make adjustments based on changing priorities. I have excellent customer service and problem-solving abilities, am hardworking and reliable, focused on going above and beyond to support employees and serve customers. I work well alone and have computer skills. I'm trained and ready to offer the top-notch skills I have learned in my present job.

Skills

• I have been in leadership for many years and understand the importance of team players.

• Working together sharing information and creating a good working environment.

• Time management, organizational, and excellent communication, and customer service

• Documenting events of the day whether it’s accident reports or service forms.

• Being professional and polite, being that person that workers and customers can come to with concerns or problems, that can be handled quickly and properly.

• Always putting customers first and treating them with respect and gratitude for their business

• Always being reliable dependable dedicated and trustworthy

• Able to prioritize and multi-task and show attention to detail.

Experience

Dispatcher; Gravel, Pit - Present

• Hiring gravel trucks to haul aggregate to various jobs within the city and surrounding areas.

• Talking to contractors’ job foreman and customers regarding aggregate orders and arranging timely deliveries.

• Job costing.

• Detailing paperwork for payment.

• Making sure equipment is in proper locations and in running order.

• Problems are delegated to the appropriate sector.

• Dealing with the public regarding questions or concerns, customer accounts, and pricing.

• Inputting data daily, of aggregate totals inventory and site locations.

• Switching staff around when situations arise.

• Having weekly tailgate safety meetings to ensure everyone goes home safe at the end of the day. Also Enforcing that proper PPE is always worn.

• Arranging traffic plans and always following Ministry-specific Rules.

Education

Fanshawe College London, Ontario-September - 2021-August 2022

PSW Course

Personal Information

I like to tinker in my yard. I am a mother and a Gramma. My family is very important to me. I want to become a foster parent. I donate blood. I'm a great friend to have. I'm not a very good cook. I have my CPR training my basic life-saving training. I also have crisis management training. I also I have my boat licence and I was ordained on the internet to be a minister. That is something not everyone has.

Activities and Interests,

I was a Lifeguard many years ago, I have my smart serve. I volunteer every year at our town Callithumpian weekend. I canvas for heart and stroke. I help the local public school generate money for graduations.



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