Mary Zaikos

Markham, ON L*C *V*

adr32y@r.postjobfree.com

+1-647-***-****

Work Experience

Head Concierge

Amica Unionville - Markham, ON

February 2018 to Present

A fast-paced environment involving multi-tasking. Responsibilities include:

Supporting General Manager, Business Office Coordinator, Directors of Sales, Director of Wellness,

Coordinators for all floors, as well as responding to requests from Lifestyles Coordinator and Maintenance

Manager.

Responsible for building security (cameras).

Answer all incoming calls ranging from inquiries from future prospects, families, contractors, residents,

management and much more. I have consistently received 100% on Head Office secret shopper

marketing calls who determine if calls were answered according to company guidelines.

Greeting all visitors by screening and answering questions in a professional and friendly manner.

Administrative duties include preparing numerous files for new residents, departing residents and any

changes in resident statuses.

Ensure all emails are replied to/action taken.

Proficient in Excel, Word, Yardi, ADP.

Order Picker/Packer

SCHOLASTIC CANADA - Markham, ON

September 2013 to December 2013

Picking and packing orders, preparing orders for shipping

Accounting/Administrative

CRABBY JOE'S TAP & GRILL - Brampton, ON

1998 to September 2013

On an ongoing basis I provided administrative support to the owner, which includes data entry and

managing purchases/invoices on Simply Accounting (mainly work from home).

Library Volunteer

Stonebridge Public School - Markham, ON

2003 to 2011

Volunteered three times a week at elementary public school assisting the Teacher-Librarian with various

library tasks. I was responsible for all the cataloguing in the library, as well; I maintained student/staff

library cards. When the Teacher-Librarian was teaching, I was responsible for the collection of materials,

circulation of materials and responding to requests and queries. I worked with Microsoft Office and the

York Region District School Board library system.

Order Processing Agent

Pizza Pizza Limited

2005 to 2007

Receiving, changing and processing customer orders and ensuring they are receiving the best price.

Using ORACLE, I must ensure that the customer information and the order are entered accurately and

efficiently, always with courtesy and respect.

Off-premise Operator

Price Waterhouse Coopers - Toronto, ON

1998 to 2000

As an Off-premise Operator, I to work for the Human Resources Manager preparing salary information

and various spreadsheets. I would provide immediate support to any department as required.

Human Resources Specialist/Equity Programs

Price Waterhouse Coopers - Toronto, ON

1993 to 1998

145 King Street West, Toronto, ON M5H 1V8, 416-***-****

Position: Human Resources Specialist/Equity Programs (1993-1998)

*The main purpose of my position was to manage the Canadian Firm's Employment Equity databases and

reporting requirements. This included maintenance of Employment and Pay Equity databases; production

of Employment Equity newsletter and preparation for external audits. I initiated the application process

that won the Firm an Employment Equity Award.

*As a member of the Benefits and Legislative Compliance group, I served as a backup to the Systems

Specialist and Benefits Specialist. I would be involved in meetings and decisions regarding the Benefits

(medical, dental, pension, savings, etc.) of the Firm. This would also include preparing reports nationally

for the Human Resources Director and Assistant Director.

*I served on the Job Evaluation Committee and was involved in presenting the degree level of jobs in the

Firm and proving justification for degree levels.

*I was an integral part in the implementation of the new Human Resources Information System which

involved providing requirements for Employment Equity, Pay Equity, Benefits and various other HR

modules and then providing modifications to tables on an ongoing basis. I was also part of the Business

Process Definition for development of training materials.

Human Resources Administrator

Price Waterhouse Coopers - Toronto, ON

1986 to 1993

My duties and responsibilities consisted of maintenance of all administrative personnel files and

attendance records (300); preparing documentation to meet payroll deadlines and auditing payroll

each month; orientation of new staff; processing commencements, terminations and changes for all

permanent and temporary staff; answering employee enquiries regarding benefits, payroll, savings plan,

pension plan, etc.; preparing monthly reports (turnover, absenteeism, overtime, temporary staff, agency

fees).

Education

Bachelor of Arts

Ryerson University - Toronto, ON

Riverdale Collegiate Institute - Toronto, ON

Skills

Yardi

Human Resources

Languages

English, Greek - Fluent

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