Data Entry Benefits Specialist
Resume:
Mary Zaikos
*****@*******.***
Work Experience
Head Concierge
Amica Unionville - Markham, ON
February 2018 to Present
A fast-paced environment involving multi-tasking. Responsibilities include:
Supporting General Manager, Business Office Coordinator, Directors of Sales, Director of Wellness,
Coordinators for all floors, as well as responding to requests from Lifestyles Coordinator and Maintenance
Manager.
Responsible for building security (cameras).
Answer all incoming calls ranging from inquiries from future prospects, families, contractors, residents,
management and much more. I have consistently received 100% on Head Office secret shopper
marketing calls who determine if calls were answered according to company guidelines.
Greeting all visitors by screening and answering questions in a professional and friendly manner.
Administrative duties include preparing numerous files for new residents, departing residents and any
changes in resident statuses.
Ensure all emails are replied to/action taken.
Proficient in Excel, Word, Yardi, ADP.
Order Picker/Packer
SCHOLASTIC CANADA - Markham, ON
September 2013 to December 2013
Picking and packing orders, preparing orders for shipping
Accounting/Administrative
CRABBY JOE'S TAP & GRILL - Brampton, ON
1998 to September 2013
On an ongoing basis I provided administrative support to the owner, which includes data entry and
managing purchases/invoices on Simply Accounting (mainly work from home).
Library Volunteer
Stonebridge Public School - Markham, ON
2003 to 2011
Volunteered three times a week at elementary public school assisting the Teacher-Librarian with various
library tasks. I was responsible for all the cataloguing in the library, as well; I maintained student/staff
library cards. When the Teacher-Librarian was teaching, I was responsible for the collection of materials,
circulation of materials and responding to requests and queries. I worked with Microsoft Office and the
York Region District School Board library system.
Order Processing Agent
Pizza Pizza Limited
2005 to 2007
Receiving, changing and processing customer orders and ensuring they are receiving the best price.
Using ORACLE, I must ensure that the customer information and the order are entered accurately and
efficiently, always with courtesy and respect.
Off-premise Operator
Price Waterhouse Coopers - Toronto, ON
1998 to 2000
As an Off-premise Operator, I to work for the Human Resources Manager preparing salary information
and various spreadsheets. I would provide immediate support to any department as required.
Human Resources Specialist/Equity Programs
Price Waterhouse Coopers - Toronto, ON
1993 to 1998
145 King Street West, Toronto, ON M5H 1V8, 416-***-****
Position: Human Resources Specialist/Equity Programs (1993-1998)
*The main purpose of my position was to manage the Canadian Firm's Employment Equity databases and
reporting requirements. This included maintenance of Employment and Pay Equity databases; production
of Employment Equity newsletter and preparation for external audits. I initiated the application process
that won the Firm an Employment Equity Award.
*As a member of the Benefits and Legislative Compliance group, I served as a backup to the Systems
Specialist and Benefits Specialist. I would be involved in meetings and decisions regarding the Benefits
(medical, dental, pension, savings, etc.) of the Firm. This would also include preparing reports nationally
for the Human Resources Director and Assistant Director.
*I served on the Job Evaluation Committee and was involved in presenting the degree level of jobs in the
Firm and proving justification for degree levels.
*I was an integral part in the implementation of the new Human Resources Information System which
involved providing requirements for Employment Equity, Pay Equity, Benefits and various other HR
modules and then providing modifications to tables on an ongoing basis. I was also part of the Business
Process Definition for development of training materials.
Human Resources Administrator
Price Waterhouse Coopers - Toronto, ON
1986 to 1993
My duties and responsibilities consisted of maintenance of all administrative personnel files and
attendance records (300); preparing documentation to meet payroll deadlines and auditing payroll
each month; orientation of new staff; processing commencements, terminations and changes for all
permanent and temporary staff; answering employee enquiries regarding benefits, payroll, savings plan,
pension plan, etc.; preparing monthly reports (turnover, absenteeism, overtime, temporary staff, agency
fees).
Education
Bachelor of Arts
Ryerson University - Toronto, ON
Riverdale Collegiate Institute - Toronto, ON
Skills
Yardi
Human Resources
Languages
English, Greek - Fluent
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