PATRICIA L. GOODEN

Yuba City CA. *****

530-***-****

adr32g@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

20+ years’ experience in Customer Service

* ***** ********** **********

SKILLS:

Customer Service

Supervisory Skills

Management Skills

Conflict Resolution

Marketing

Communication

Bookkeeping

Payroll

Cash Handling

Audits

Merchandising

Recruitment

Hiring

Training

Staff Meetings

Safety Procedures

Staff Development

Ordering

Scheduling

Inventory Control

Documentation

Timely

Adaptability

Patient

EXPERIENCE:

Provided excellent customer service

Opening and closing, cash register preparation, cash handling while multi-tasking

Receiving, displaying, sorting and arranging of inventory and merchandise

Organizing, prioritizing and coordinating the optimum efficiency of operations

Directed and coordinated the activities of assigned workers, monitored daily sales and credit goals

Ordered supplies and conducted inventory control

Communicated business needs and results with store management team

Recruited, Interviewed, Trained, Motivated and Developed Staff

Marketing: implemented advertising strategies, execution of merchandise presentation standards

Ensured compliance of shortages and safety programs and procedure

Maintained a clean and safe work environment

WORK HISTORY:

Casa De Esperanza Counselor 2 years

Sacramento Realty Property Management Assistant Property Manager 9 years

Premier Rental & Purchase Administrative Assistant 3 years

Stanford Home for Children Family Advocate 5 years

Thunder Valley Casino Hostess/Trainer/Cashier 2 years

Ross Dress for Less Head Cashier/Trainer 3 years

Susie’s Deals Assistant Manager 2 years

Jennings Law Office Legal Secretary/Office Manager 6 years

EDUCATION:

American River Community College AA Degree – Fashion Merchandising

Heald Business College AA Degree-Business Entrepreneurship

MTI Business College Word Processing/Stenography

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