Customer Service Administrative Assistant
Resume:
PATRICIA L. GOODEN
Yuba City CA. *****
**************@*****.***
SUMMARY OF QUALIFICATIONS:
20+ years’ experience in Customer Service
SKILLS:
Customer Service
Supervisory Skills
Management Skills
Conflict Resolution
Marketing
Communication
Bookkeeping
Payroll
Cash Handling
Audits
Merchandising
Recruitment
Hiring
Training
Staff Meetings
Safety Procedures
Staff Development
Ordering
Scheduling
Inventory Control
Documentation
Timely
Adaptability
Patient
EXPERIENCE:
Provided excellent customer service
Opening and closing, cash register preparation, cash handling while multi-tasking
Receiving, displaying, sorting and arranging of inventory and merchandise
Organizing, prioritizing and coordinating the optimum efficiency of operations
Directed and coordinated the activities of assigned workers, monitored daily sales and credit goals
Ordered supplies and conducted inventory control
Communicated business needs and results with store management team
Recruited, Interviewed, Trained, Motivated and Developed Staff
Marketing: implemented advertising strategies, execution of merchandise presentation standards
Ensured compliance of shortages and safety programs and procedure
Maintained a clean and safe work environment
WORK HISTORY:
Casa De Esperanza Counselor 2 years
Sacramento Realty Property Management Assistant Property Manager 9 years
Premier Rental & Purchase Administrative Assistant 3 years
Stanford Home for Children Family Advocate 5 years
Thunder Valley Casino Hostess/Trainer/Cashier 2 years
Ross Dress for Less Head Cashier/Trainer 3 years
Susie’s Deals Assistant Manager 2 years
Jennings Law Office Legal Secretary/Office Manager 6 years
EDUCATION:
American River Community College AA Degree – Fashion Merchandising
Heald Business College AA Degree-Business Entrepreneurship
MTI Business College Word Processing/Stenography
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