Customer Service Support

Location:

Merritt Island, FL

Posted:

August 12, 2022

Contact this candidate

Resume:

• Megan Kistle

*** * ***** **. ******* island, Fl 32953

Cell: 321-***-****

E-mail: adr311@r.postjobfree.com

Career Overview

Career driven Customer Services Representative with proven abilities to establish rapport with clients. I am highly motivated and career driven. I am highly organized and a quick learner. I am looking to expand my horizons in professionalism as well as intellect and to advance in your corporation.

Core Strength

MS Windows proficient

•

Telecommunication skills

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Excellent communication skills

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Strategic sales

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High problem solving skills

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Customer service

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Strong organizational skills

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Listening skills

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Adaptability

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Shipping and receiving

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Multi-line phone usage (Up to 80+ calls daily)

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Store maintenance

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Floor set design and visual displays

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Markdown/promotional procedures

Work Experience

Sunoco shift leader

August 3rd 2016 to August 12,2017

600 S Courtenay pkwy merritt island, Fl 32952

Manager Niki Johnson 321-***-****

Job responsibilities:

-cashier

-stock cooler

-cigarette count

-cigarette audit

-cost count

-set up displays

Left to go on maternity leave

Heavenly homes Pcs cocoa,fl

950 N cocoa blvd cocoa, fl 32922 321-***-****

October 6th, 2014 to August 11th, 2015

assist with transfers, charting, cleaning house, changing patients, give showers, dress patients, prep and feed

Office Depot: 550 E Merritt Island Cswy, Merritt Island, FL 32952 321-***-****

Immediate Supervisor: David Shomo

Cashier

July 2011 to June 2012

Job Responsibilities:

• Served as the main liaison between customers, management and sales team.

• Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Managed quality communication, customer support and product representation for each client. Resolved product issues and shared benefits of new technology. Achieved high sales percentage with consultative, value-focused customer service approach. Regularly sought opportunities to up sell and add on additional merchandise.

• Asked open-ended questions to assess customer needs.

• Helped drive sales goals and achieve monthly quota figures. Maintained positive attitude to make customer's shopping experiences memorable and pleasant. Dedicated to continuously improving sales abilities and product knowledge.

• Dedicated to continuously improving sales abilities and product knowledge.

• Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

• Counted and confirmed cash drops

Awards and Accomplishments:

• Customer Service Superstar Award.

• Fastest Cashier in the Region.

Taco Bell - Cocoa Beach, Florida

Job Responsibilities:

• Take orders

• Deliver excellent results with customer satisfaction.

• Cleaning

• Organizing managerial type documentation such as time sheets and cumulative data from the business day.