Joy Jennifer Serbanescu
th
St N #***
Wahpeton, ND 587075
Objective
To find a position which best utilizes my skills and abilities with a willingness to learn and commitment to excellence in the medical transcription field. Qualification Summary
• 5 years of experience in patient administrative services, following HIPPA privacy policy regulations and standards.
• Detail-oriented with a focus on accuracy.
• Maintain excellent organizational skills and self-management. Strengths
• EHR/SRT editing.
• Expertise in deciphering ESL and difficult to understand dictation.
• Medical Terminology.
• Proficient use of correct grammar, spelling and punctuation.
• Internet e-resources.
• Transcribe/headset/WAV pedal.
• Professional conduct (HIPPA).
• Medical reports.
• Anatomy, Physiology and Biology.
• Typing ability 50+ wpm.
• Risk Management.
• Medical records formatting.
Work History
07/2017 - 01/2022 Corteva Agriscience, Wahpeton ND Production Technician/Forklift Operator
Drove forklift for warehouse and packaging. Loading and unloading semi- trailers, pooling outgoing loads, cycle counts, consolidating bays, putting away loads and performing quality audits.
11/2016 - 05/2017 Primewood, Wahpeton ND
Machine Operator
Operated vinyl presses. Acted as a floater after a couple of months for the glue line, router, trimming and quality inspection after demonstrating versatility and adaptability.
04/2014 - 09/2016 WCCO Belting Inc., Wahpeton, ND
Press Operator
Operated presses. Volcanized raw rubber to make agricultural and industrial belts.
07/2013 - 01/2014 ACE Hardware and Prairie Spirits, Wahpeton ND Retail and Cashier
Shelf and warehouse organization.
05/2013 - 06/2013 Adecco Staffing (JP-Morgan Chase), Ann Arbor, MI Data Entry during Tax season.
09/2009 - 10/2012 Wellspan Health, York PA
Patient Administrative Services Specialist
Pre-registered patients for labs, imaging studies, surgeries and invasive outpatient services by verifying demographics and insurance information. Obtaining pre-authorizations under Medicare, checking and ensuring that the diagnosis is covered under their plan for that particular test. Follow and abide by HIPPA regulations and standards. 03/2007 - 07/2009 Intermedix-EPBS, Oklahoma City OK Patient Accounts Representative
Assisted with and resolved patient inquiries and insurance billing issues by verifying demographics, sending to medical group for review, checking accuracy of diagnosis via chart and cross-referencing insurance information if the patient had a prior visit. Negotiated with third party payors and Medicare, Medicaid, Blue Cross/Blue Shield and Tricare to pay medical claims for emergency physician medical groups following a patients visit to the emergency department. Adding and processing medical claims via chart. Familiarity with CPT coding and medical terminology along with knowledge of network contracting. Education
02/2022-07/2022 Course Graduate, Medical Transcriptionist, U.S. Career Institute Successfully completed Medical Transcription and Editing course. Class of 2005 Putnam City West High School
High School Diploma.
Computer Skills
• Word
• Outlook
• Excel
• Web
Languages
• English
• German (1
st
language)