Customer Service Medical Coding
Resume:
Nicole Nock
Healthcare help
Address
New Castle, DE 19720
********@***.***
●Computer literate using various accounting, medical and electronic mail soft ware
●15 years' experience covering medical office - patient care and scheduling, insurance verification, medical coding and billing
●Familiar with general anatomy and medical terminology
●Remarkable communication and listening abilities with outstanding organizational and interpersonal skills
●Effective time management and attention to detail to accomplish multiple high-priority objectives
●Enjoys providing excellent customer service and dealing with the public
●Maintain patient confidentiality
●Computer literate using various accounting, medical and electronic mail software
●Demonstrated record of high performance standards, including attention to schedules, deadlines, quality of work and capable of handling multiple projects concurrently
●Adept communicator, interact effectively with doctors, patients, family members and the general public
●Self-motivated team member, employee with the ability to meet, exceed, achieve deadlines and goals
Work Experience
Aug 1999 - Apr 2022
Care coordinator, Christiana Care Home Health
Camden, DE
●Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts
●Consult classification manuals to locate information about disease processes
●Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer
●Identify, compile, abstract, and code patient data, using standard classification systems
●Maintain or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information
●Process and prepare business or government forms
●Process patient admission or discharge documents
●Protect the security of medical records to ensure that confidentiality is maintained
●Release information to persons or agencies according to regulations
●Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or others or by participating in the coding team's regular meetings
●Retrieve patient medical records for physicians, technicians, or other medical personnel
●Review records for completeness, accuracy, and compliance with regulations
●Transcribe medical reports
Education
Some College, General Studies.
Wright Jr, Chicago, IL
Some College, Emergency Medical Technology/Technician (EMT Paramedic).
Loyola, Chicago, IL
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