Medical Billing Service Representative

EFRAIM ZAVALA

**** **** **** · Fort Wayne, Indiana 46804 · 260-***-**** · ************@******.***

OBJECTIVE

I am seeking a challenging position in the Financial / Medical Billing / Credentialing field that will lead to increased responsibility and will offer career satisfaction. I am ambitious with a strong desire to succeed. Providing superior service is my utmost priority.

QUALIFICATIONS

Proven ability to successfully analyze an organization’s critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness.

Adept at communicating effectively with customers, vendors and staff. I also have extensive experience in a team based structure.

Evaluate the risk on investments for multiple mutual funds.

Accurately validate and process financial transactions in an efficient timely manner.

Maintain knowledge of mortgage industry State and Federal regulations.

Assess and adjudicate closing documents with high level of accuracy with a sense of urgency.

Trainer for mortgage underwriting at the Waterfield Financial Group.

Very detail oriented with an exceptional ability to set, prioritize and meet goals.

Strong work ethic with a high aptitude to learn and willingness to take industry specific courses. Providing superior service is a very high priority.

Experience in working in a fast-paced environment meeting precise time frame deadlines with a strong sense of urgency.

EMPLOYMENT HISTORY

Sauder Woodworking Co., New Haven, IN 10-21 to Present

· 3rd Shift Manager

Kroger Pharmacy, Fort Wayne, IN 11-19 to 11-20

· Pharmacy Technician

Wagner-Meinert LLC, Fort Wayne, IN 1-17 to 6-20

· Training Coordinator

Ash Brokerage, Fort Wayne, IN 10-07 to 9-16

· Sr. APS Specialist (outsourced department)

· Case Manager

Delta Airline, Fort Wayne, IN 8-13 to 8-17

· Ramp Agent

Jorgensen YMCA, Fort Wayne, IN 3-11 to 8-16

· Membership/Customer Service

American Home Mortgage, Fort Wayne, IN 9-06 to 8-07

· Underwriter (company bankrupt)

· Funding Specialist

Countrywide Full Spectrum Lending, Fort Wayne, IN 5-06 to 9-06

· Account Executive, Sales (local office closed)

STAR Financial Bank, Fort Wayne, IN 12-05 to 5-06

· Mortgage Loan Originator, Sales

Waterfield Financial Group, Fort Wayne, IN 2-02 to 12-05

· Final Document Closing Coordinator (company was sold)

· Automated Underwriting Specialist

· Client Coordinator

Lincoln Financial Group, Fort Wayne, IN 12-99 to 2-02

· Annuity Financial Processor

· 401k Service Representative

EDUCATION

Indiana Wesleyan University, Fort Wayne, IN

· Bachelors of Science in Management

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