Call Centre Clerk
Resume:
CURRICULUM VITAE
Rambau Matshidiso Annemarie
PERSONAL DETAILS
Surname: Rambau
Name: Matshidiso Annemarie
Date of birth: 83/10/06
Nationality: SOUTH AFRICAN
Gender: Female
ID number: 831**********
Health: GOOD
Contact number: 081*******
Licence: code 8
Email address: *******************@*****.***
Physical adress: 26705 EXTENSION 8
MAMELODI EAST
0122
EDUCATIONAL QUALIFICATION
Year of matriculation: The Glen High School
Highest Qualification: Grade 12
Year completed: 2002
Subjects passed: English
Afrikaans
Biology
Computyping
Busisness economics
COURSE COMPLETED
Name of institution: STECH College
Qualifications: Call Centre Administration and Computer Literacy
Subjects Passed: Introduction to computing
Typing
Microsoft word
Excel
Telephone skills
Call Centre
Communication
Behavioural Skills
Name of institution: Richfield Graduate institute of Technology
Qualification: Diploma in Business Administration in Human Resource Managament
PERSONAL ACHIEVEMENTS Certificate for Best Quality in Call Centre
SKILLS
Computer literate
Computer packages: MS word
Internet
MS Power-point
MS outlook
MS Excel
Languages: English, Sepedi,
WORKING EXERIENCE
Employer: Parmalat SA
Position held: Appointed as a Administrator clerk until January 2008 then financial clerk in February 2008
Period of employment: October 2007-2011
Reported to: Administration Controller
Employer: MTN
Position held: Call Centre Agent
Period of employment: July 2007-October 2007
Employer: Boehringer Ingelheim
Position held: Receptionist
Period of employment: March 2012-September 2012
Refences: Mr Humbelani Madzena
Parmalat SA
Administration supervisor
Ms Keitumetse Padi
Boehringer Ingelheim
Human resource Administrator
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