Safety Officer Customer Service

MCKENZIE POOLE

PHONE NUMBER: 435-***-****. EMAIL: ********@*****.***

ADDRESS: *** ***** *** ****, ***** CITY, UTAH 84032 PROFILE

I am an educated, outgoing, and hard working woman. I am used to working in a fast paced environment that requires a great deal of multitasking. I am capable of changing plans at a moments notice without making it to stressful. I am looking to obtain a position within a company that has potential to further my career. WORK EXPERIENCE

Park City Mountain Resort- November 2018 - present

• 2018-October 2019 - was the Lead Infant Room Teacher. Took care of children 8 weeks old to 2. Making sure there needs and care was done properly and safely.

• October 2019 -July 2021 -Public Safety Officer. I ensured the safety of guests at the base of the mountain. We provided extra security during concerts and events. Overall, we were responsible for ensuring the guests had a safe “Experience of a Lifetime!”

• July 2021-present-Base Ops Communication Center. Also, part time for Public Safety. We are a dispatch department for all operations regarding the buildings all around the mountain. We also take care of calls from guests, ski patrol, parking, etc. We do ordering and research for what departments need as well. It’s a very fast paced, think on your feet job. It’s a fun work work environment and I enjoy helping people have a good time.

• Each position was an opportunity for advancement Regional Director-

Youthland Academy - Cincinnati, OH January 2005 to November 2010

• Manage and control the daily operations of four childcare facilities

• Manage 50 employees and 300 or more children.

* Follow and maintain state policies and procedures.

* Responsible for billing and collecting tuition, maintaining a low payroll, and county assistance.

* Provide direction and assistance to directors of each facility to maintain a safe, healthy and quality learning environment.

Childcare Administrator

Jelly Bean Junction - Cincinnati, OH July 2003 to January 2005

* Maintained the daily operations of a childcare facility.

* Managed 16 employees, and 100 children.

* Responsible for overseeing the development of young children. Secretary/ Office Manager

Industrial Building and Maintenance - Cincinnati, OH June 1997 to July 2003

* Experience with Quick Books and Microsoft Office.

* Managed all accounts payable and receivable, also responsible for payroll and taxes. * Implemented OSHA safety procedures for employees to follow.

First Grade Long Term Substitute Teacher

Withhamsville Tobasco Elementary - Cincinnati, OH January 2003 to June 2003

* Performed all duties of an elementary teacher, including grade level meetings, interventions, and professional days.

• Planned and implemented lessons in the areas of Language Arts, Reading, Math, and Social Studies.

• Experience with the Guided Reading Groups, Read Well Program, and the Everyday Math Program. EDUCATION

April 2005- 2015 ~ Walden University~ Maryland

Masters of Education

Currently pursuing a Master’s degree in Reading and Literacy. Aug. 1997- June 2002 ~ University ~ Cincinnati, OH Bachelor of Science ~ Early Childhood Education

Maintained a 3.6 GPA through entire college career REFERENCES

References are available on request.

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