Customer Service Machine Operator
Resume:
CAREER OBJECTIVE
Detail-oriented professional with excellent communication,
interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem- solving and planning. Ready to make an immediate contribution to your organization.
**************@*****.**
m
Clover, Sc 29710
EXPERIENCE
Inspector In Quality Assurance And Quality Control SEP 2020 - MAR 2022 Hatachi Metal, China Grove, Nc Machine Operator
NOV 2014 - MAY 2019 S&D Coffee and Tea, Concord, Nc
• Participated in out-of-specification and failure investigations and recommended corrective actions.
• Completed data capture forms, equipment logbooks, or inventory forms to support testing procedures. Monitored testing procedures to ensure that all tests were performed according to established item specifications, standard test methods and protocols.
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• Identified quality problems and recommended solutions.
• Checked output, reducing machine-related flaws or mistakes.
• Notified shift leader of mechanical, electrical, or material issues, minimizing downtime.
• Read blueprints and schematics for determining machine attributes and provisioning methods.
• Detected and solved problems related to product quality and aesthetics.
• Packed finished goods in proper packaging and boxes, reducing damage during transport.
• Cleaned equipment and work area before, during and after shift, promoting sanitation.
• Inspected products at various checkpoints, driving quality.
• Maintained equipment in operating condition by performing preventive maintenance and repair.
• Followed standard operating procedures, driving production parameters and quality specifications. TAWANNA ALLEN
A S S I S T A N T S T O R E M A N A G E R
Assistant Store Manager
JUN 2013 - FEB 2017 Uhaul Storage and Moving, Concord, NC PCA
MAR 2009 - APR 2013 China Grove Assistant Living, China Grove, NC
• Directed employee tasks and time management, improving customer experiences.
• Coached employees on customer service and selling techniques.
• Communicated performance issues to develop performance improvement plans.
• Created work schedules to maintain top-quality customer service and lower labor costs.
• Highlighted sale items and promotions with proper signage and displays.
• Coordinated with Manager to set specific and actionable goals based on established KPIs.
• Assisted in recruiting process, hiring and retaining top talent.
• Maintained organized store environment for customer and employee health and safety.
• Performed hourly rounds and responded promptly to call lights.
• Implemented nursing care plans by performing patient care activities under supervision of licensed nurses.
• Maintained chart and filed paperwork, facilitating clerical functions.
• Assisted patients with eating, bathing and grooming, supporting activities of daily living.
• Interacted with food and nutrition services, maintaining adequate supply of patient nourishment.
• Participated in multi-skilled activities, supporting patient-centered approach to achieving desired outcomes.
• Demonstrated knowledge of infection control related to hand washing and universal precautions.
• Cleaned and sanitized patient rooms and examination rooms.
• Communicated with patients to determine need for assistance or social and emotional support. EDUCATION
High School Diploma
JUN 1999 James Madison High, Crossroads, GA
ADDITIONAL SKILLS
• Defect Removal
• Information Ordering
• Mathematical Calculations
• Inspection and Testing Reports
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