Customer Service It Support

David Patty

801-***-**** South Jordan, Utah *********@*****.***

Entry-level IT support professional seeking a full or part-time role in Information Technology. Recently completed the Google IT Support Professional Certificate — an eight-month IT support program that covers troubleshooting, customer service, networking, operating systems, system administration, and security, and includes hands-on labs.

Executive Secretary Natal, Brazil

The Church of Jesus Christ of Latter-Day Saints 3/2019 – 3/2020

Organize meetings with employees and the President

Manage and organize the documentation of foreign employees and renew visas when necessary.

In charge of the creation and updating of excel

spreadsheets of member information.

Create and conduct presentations to the leaders of the company.

Pharmacy Technician/Customer Service Rep Sandy, Utah Meds4Vets 5/2020 - 12/2021

● Oversaw leading a team of four in dealing with

customer service and quality assurance of products.

● Assisted technicians in the creation of new formulas and products for animals and in smaller cases humans.

● An active voice in meetings and a creator of ideas and Improvements for the company.

Customer Service/I.T Sandy, Utah

Strive 12/2021 - Current

● In charge of handling phone calls and customer

questions

● Demonstrated patience and empathy to customers

● Installed computers; set them up for employee use

● Troubleshooted common I.T questions from employees Bingham High School

High School Diploma – 5/2018

Google IT Support Professional Certificate - 7/22

Eight-month IT support program, developed by Google, that covers troubleshooting, customer service, networking, operating systems, system administration, and security, and includes hands-on labs

● Fluent Portuguese

● Work equally as well alone and as in a team

● Self-Starter

● Microsoft Office (Word, Excel)

WORK & RELEVANT EXPERIENCE

EDUCATION

ADDITIONAL SKILLS

Contact this candidate