Lotus Notes Warehouse
Resume:
Lois Albright
An accomplished, result driven, decisive leader with over 10
years of demonstrated success in performing operations and management.
Sicklerville, NJ, 08081
***********.**@*****.***
EXPERIENCE
Franklin Bank, Franklinville, NJ— Customer Relationship Advocate
April 2022- Present
● Contact customers regarding delinquent accounts and other banking matters
● Make deposits and withdrawals in a timely and accurate manner
● Daily review and research of electronic payments for posting and clearing
● Be able to accurately determine what is happening with accounts at first glance
● Be able to monitor and reply appropriately through the mail, email, and phone
JOLIE - Instructor
May 2019 - May 2021
● Plan lessons in accordance with curriculum
● Provide individual hands-on instruction to
students during clinical rotation hours
● Demonstrate proper techniques on a variety of
cosmetology skills
● Conduct student assessments on skills and
techniques
United HealthCare Group- Benefits Specialist
Representaitve
September 2017- January 2019
● Handle inbound consumer calls professionally, and research to resolve any problems.
● Advise consumers in regard to their active health insurance plans in conjuction with requested service.
● Update benefit information with di erent vendors in order to ensure proper payment processing.
SKILLS
Proficent in Microsoft Excel
Typing speed 80 WPM
Proficent in Navigate
Proficent in Care Planner, Blue
Card (ITS), Lotus Notes, USCW,
Burgess, and AVAYA
Able to get complaints resolved
in a timely and courteous
manner
Able to take initiative and get
work done.
● Use active listening skills to ascertain consumer needs. CVS- Inventory Control Associate
November 2008- November 2014
● Conduct student assessments on skills and techniques
● Asses and monitor warehouse transactions
● Track inventory maintenance, and control equipment flow
● Submit annial budget reports that ensured financial and company standards
● Act as a liaison between the warehouse and customer. NOMBLE SERWA-Salon Owner/Manager
Novemeber 2008- November 2014
● Manage and maintain daily business operations for fully functional salon
● Interface with the public to provide a multitude of services
● Formulate and implement various on trend marketing techniques to assure client growth and satisfaction
● Respobsible for merchandising, inventory,and overall fiscal health of salon
EDUCATION
Strayer university, Herndon Virgina— Business
Administration
Anticipated graduation : May 2020
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