Quality Control/ QMS Practitioner

LHENIE MOVIDO MARTINEZ

*** ***** ******, ****. ******** IV, Dasmariñas City, Cavite 4114

+639********* (Globe) +639********* (Smart) ******@*****.***

QUALIFICATIONS:

Completed degree on BS Computer Science and BS Industrial Engineering

In-depth Supplier and Customer requirement understanding from New Product Qualification to HVM Quality requirement assessment and System Sustenance.

With more than 20 years combine work experience in wide array function of Quality Control and Assurance in Manufacturing firm environment (from Raw Material Incoming, In-process and Outgoing Inspection Control, Metrology Qualification and Calibration, Statistical Process Control, Document Control, Handling Customer complaint and alike), combine with solid expertise in Quality Management System set-up, certification and implementation (ISO 9001 - establishment, certification and maintenance, while intermediate knowledge on TS 16949 and ISO 14001 requirements and implementation.

Certified ISO 9001:2015 Lead Auditor under IRCA by Neville Clark.

Expose on Top Management level project presentation activity

Advance user of MS Office, strong in MS Word, PowerPoint.

High value on details and commitment, interpersonal and problem solving skills, and can relate to all levels of the organization.

WORK EXPERIENCES:

IBIDEN PHILIPPINES INCORPORATED FPIP, Brgy. Sta. Anastacia, Sto. Tomas, Batangas, Philippines 4234

QUALITY CONTROL SECTION MANAGER / DEPUTY QMR (April 2012 up to April 2019)

Develop, communicate, implement and review quality inspection best known method (BKM) for all inspection activities in the production site to prevent and ensure zero quality escapee occurrences from New Product Development, Early HVM until High Volume Manufacturing stability..

Directly support Supplier and Customer quality inquiry, concern, issues utilizing 8D, Fishbone Diagram, FTA, 5Y, and other QC problem solving tools to develop comprehensive and effective improvement action plans and execution from NPD to HVM product stages.

Drive and Participate on New Product Development programs as key person for Quality and QMS requirement from Design Review stage, FA run, qualification and reliability requirement assessment, IMTE capacity/requirement review, customer qualification review and assessment buy-off, early HVM and HVM monitoring KPI review and monitoring.

Spearhead and collaborate with Customer meetings and provide feedback to internal core team for deliberated customer requirements as strategic input for action implementation and output monitoring.

Organizes effort for an effective Incoming Material Control for direct and indirect materials, Inspection and detection enhancement, Metrology qualification and calibration, e-Document Control and record retention.

Leads companywide activity to sustain ISO 9001 certification and surveillance audit.

Evaluator and auditor of Risk Management and Innovation of Things Improvement activity.

Responsible for establishment, development, implementation and communication of the Quality Management System policies and objectives at all levels of the organization.

Represent the company and liaise with suppliers and customers for audit activity (in/out of the country) for new material or New Product Qualification and take full responsibility for the outcome and actions closure.

Drive cost efficient operation thru PDCA cycle approach and 3Nai+ principle for process continual improvement activity.

Develops, trains and coaches staff as part of skill spiral level up, both administrative and technical.

QUALITY CONTROL Assistant Section Manager / Deputy QMR (April 2009 up to April 2012)

Orchestrates efforts of different inspection groups under QA/QC: Incoming, In-line QA/QC Sustaining, Outgoing gates and Metrology to ensure zero escapes to internal and external customers..

Supervises e-DCC (Electronic Document Control Center) and Internal Quality Audit operations.

Works with cross functional groups for immediate closure of customer complaint or requests

Audits and certifies vendors/ suppliers for new material or product qualification (in and out of the country).

Leads companywide efforts to upgrade QMS and attain ISO 9001 certification and surveillance audit as Deputy Quality Management Representative (QMR).

Leading in providing knowledge, expertise and initiative to assure appropriate quality control standard maintenance with all groups and to generate standard operating procedures and work instruction that provide solution and promote awareness on system obligation.

Functions as TPM–Quality Maintenance Pillar Vice Chairwoman, promoting companywide quality activity.

Guide staffs skill development thru coaching and mentoring.

QUALITY ASSURANCE Senior Engineer (April 2006 up to April 2009)

Functions as QA Assistant Section Manager and Quality Management Representative (QMR).

Leads companywide efforts to attain ISO 9001 QMS certification.

Supervises e-DCC (Electronic Document Control Center) and Internal Quality Audit operations.

Orchestrates efforts of different inspection groups under QA: Incoming, In-line, Outgoing gates. Ensures zero escapes to internal and external customers. Audits and certifies vendors/ suppliers.

Works with cross functional groups for immediate closure of customer requests.

Develops, trains and coaches staff to level up both administrative and problem solving skills.

GLOBETRONIC PHILIPPINE INCORPORATED FCIE, Brgy. Langkaan 1, Dasmarinas City, Cavite 4114

QUALITY ASSURANCE SENIOR ENGINEER / QMR (January 2005 up to April 2006)

Appointed as QA Dept Head and full pledge Quality Management Representative (QMR).

Responsible for setup and maintenance of QS9000 and ISO 9001 Quality Management Systems.

Conduct of Supplier Assessment on both direct and indirect suppliers.

Management of Document Control System.

Handled customer audits, interface and respond to customer in case of quality issues or complaints.

Trained staff on Quality Management System, 8-Discipline approach, and other QC problem solving tools.

Administered performance rating, employee coaching and counseling, staff development and training.

QUALITY ASSURANCE SENIOR SUPERVISOR / QMR (April 2002 – Dec 2004).

Acted as the company's QMR for ISO 9001 and QMS 9000.

Supervised efficient and meticulous operation of the company's Document Control system.

Handled internal systems, operations audit and performed Vendor / Supplier Qualification audit.

Coordinate Customer/Supplier Corrective Action Request thru 8D and orchestrated fast closure of complaints, inquiries and other actionable from customers.

Represent company on any Supplier/Customer improvement engagement activity.

Supervised the day-to-day activities of Burn-In, Cleaning and Recycling of ESD Packaging Materials, Tape and Reel, IC Solder Plating

Execute administrative functions on performance evaluation, training, giving disciplinary actions, updating and maintenance of files and reports.

CAMBRIDGE ELECTRONICS CORPORATION FCIE, Brgy. Langkaan 1, Dasmarinas City, Cavite 4114

QUALITY ASSURANCE SENIOR SUPERVISOR (March 2000 up to May 2002)

Supervised the day to day activities of Multilayer In-Process and proper and timely equipment set-up.

Acted as the Coordinator of companywide Continuous Improvement Program.

Actively participated in activities related to Front End Engineering Cell Group, checked implementation of cross functional team actions related to process/yield improvement program.

Assisted on the execution and implementation of Systems/Operation Audit, Part Approval Process and Product Quality Control Plan for QS 9000 and ISO 9002 Standards System compliance.

Performed customer visits and coordinate closure of customer quality related concerns.

Performed administrative functions performance evaluation, training, and file/report maintenance.

Reviewed/revised Standard Operating Procedure as deemed necessary.

QUALITY ASSURANCE OUTGOING SUPERVISOR (Apr 1996 up to Mar 2000)

Supervise the day-to-day activities of all OQA personnel according to their job assignment.

Responsible to report all difficulties, problems encountered by OQA operations.

Perform performance evaluation of all subordinates

Issue DMR, ITR form as deemed necessary.

Train all inspectors to PWB criteria as per IPC-600E Standard and company’s in-house requirements.

Conduct lecture related to company’s business nature, operations and basic GMC.

Coordinate consistent implementation of the company's Training Policy and Procedure.

Responsible for the proper coordination of all training requirements/programs for the employee.

Administered written & hands-on exam in collaboration with lecturers and Line Trainers.

EDUCATION:

BACHELOR OF SCIENCE IN COMPUTER SCIENCE (June 1990 - Oct 1994)

Philippine Christian University, Dasmariñas City, Cavite Philippines 4114

BACHELOR OF SCIENCE IN INDUSTRIAL ENGINEERING (June 2015 – April 2016)

Batangas University, Batangas City, Philippines

SEMINARS ATTENDED:

ISO 9001:2015 QMS Certified Lead Auditor and basic TS16949 Automotive QMS Tools/Techniques.

ISO 45001:2008 Occupational Health and Safety Management

ISO 14001:2004 Environmental Management System, OSHAS Health and Safety.

Business Excellence (MBNQA),

Seven (7) Habit of Highly Effective People, Team Building Workshop, Leadership

REFERENCES:

Ms. Maria Emma Buenafe - QA Group Manager at IBIDEN Philippines Incorporated / 099********.

I do hereby certify that the above information mentioned is true and correct.

Lhenie M. Martinez

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