Office Assistant Customer Service

MARY M. BACA

Cell 909-***-****

E-mail *******@*****.***

CAREER HISTORY:

Matlock Transportation, INC. 03/ 2015 to Present

Office Assistant, Special Projects, & Network/IT Management

Works in the emerging field of Electronic Logging Device (ELD) administration, reviews, and check compliance with Federal Regulations. Manage equipment and monitor all aspects of ELD ordering, shipment tracking, installation, set-up, training, support, and hardware inventory. Guides hours-of-service (HOS) compliance maintain proper compliance. Troubleshooting ELD usage, training, and hardware issues. Strong problem-solving and reasoning abilities. Able to work independently, has strong computer skills, and customer service. Has a strong work ethic, with diligence.

Staffing Solutions Staffing Agency, Honolulu, HI 01/2014 - 5/2014

Temporary Office Positions as assigned: Accounting Firm, Convenient Store Food Production Company, Non-Profit social services assignment

Accounting duties, photo copying, and check processing, as per assigned.

In a Sushi Factory accepting the shipment of products necessary prepare the food service items that disbursed to the airlines, convenient stores. Account receivables duties, and

account research for troubled customer accounts.

Rep Payee for clients with disabilities who are unable to manage their own money.

Hawaii Disability Rights Center 03/2010 to 8/2012

Intake Advocate & I T Assistant

Interview applicants and assess eligibility for Center services. Assist with collection of statically data to maintain funding, prepare and analyze data, assist with equipment & IT support/maintenance.

SUMMARY OF PROFESSIONAL QUALIFICATIONS:

Professional Human Resources Credentials (PHR 2010)

Art of Leadership & Project Management Certificate (2011)

Computer Office Specialist (Certified 2002)

Human Resource Specialist

(Certified 2002)

Proficient in Microsoft Office Suite

Website design and Administration

Network Management (5 years)

Experience in Yardi, Electronic Driver Tracking

Conference and Banquet Event Mgt.

Banking Field Experience (7years)

Prior Business Owner experience

College-level course work/work experience in Human Services

Mediation Training Basic, Advanced and Divorce (2007)

Sexual Assault Training

(Certified 2002 & 2007)

Domestic Violence Training

(Certified 2002 & 2004)

Bilingual (Spanish/English

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