Brigham Young Dependency Counselor

Tamara L. Fife

**** **** **** ******* ** Independence, MO 64052

Phone: 816-***-****

Email: ***********@*********.***

SOCIAL SERVICES: CASE MANAGEMENT, SERVICE COORDINATION, SOCIAL SERVICE DIRECTOR FOR NURSING HOMES, AND SOCIAL SERVICE SUPPORTS WHO ARE IN HOSPICE CARE:

Provide service coordination, case management, and managed case managers while working with a contract agency for Children's Division. Social service assistant to the Social service director for nursing homes. Provided social work services as a director of social work for nursing homes and a hospice agency. Conducteddiagnostic screening for social maladaptive behavior in children and youth with mild intellectual disability: differentiating disordered attachment and pervasive developmental disorder behavior. This in order to tease out whether or not the persons are on the Autism Spectrum.

Provided case management for individuals with disabilities due to being born with development and maladaptive diagnosis, for individuals who have had severe brain injury, and Individuals who have become chemical dependent.

Provide professional communication in interpersonal and inter-office arena while showing an ability to understand, secure trust, and respect the view and feelings of another. Conducted legal research, drafted and reviewed documents, communicated with clients, prepared to attend hearings, trials, and meetings while organizing and maintaining files.

EXPERTISE AND ACHIEVEMENTS:

11 years of providing service coordination to 75 clients with disabilities 1 year as an assistant to the social service director for a nursing home 2 years as a social service director for two nursing homes

1 year as a social worker for a hospice agency

18 years of experience mentoring and counseling "at risk" adolescents

6 years of experience in therapeutic recreation as an equestrian manager 18 months internship as a chemical dependency counselor

1 year as a chemical dependency counselor and family recovery advocate 3 years volunteer service with the crisis line and Rape Crisis Center, Provo Utah

Volunteer work with the Homeless Services Coalition of Greater Kansas City

Received Presidential Scholarship to attend Brigham Young University Graduated with High Honors from Utah Valley State College and University of Missiouri Kansas City, Nu Lambda Phi Alpha Honor Society Class Valedictorian from Hollywood Beauty College; licensed for 32 years Taught algebra, multi-cultural studies, and recovery skills at the education center at Heritage Treatment Center, Provo Utah

PROFESSIONAL EXPERIENCE:

October 2019 to

February 2020

AMB Kansas City, MO

Janitor

Cleaned and maintained two separate buildings: Cleaned bathrooms, mopped floors, cleaned windows, empty large garbage containers, and ordered product when needed

Cleaned both areas the size of a large store house the size of a small Walmart store.

February 2017 to

June 2017

St. Mary's Blue Springs, MO

Director of Social Services

Coordinated intake, admission and discharge procedures

Performed initial assessments when patients were admitted; conducted assessments to determine care goals

Assisted residents and their families in adjusting from hospital setting to a nursing home environment.

Attended Interdisciplinary Team and Unit Care conferences, assesses residents psychosocial background.

Participated in Interdisciplinary Team Meetings and Unit Care Conference providing information on individual's progress

Monitored resident's psychosocial condition and prospects for discharge or movement within the facility. Charted relevant social services

Provided assistance in assessing home environment for wheelchair access, and other medical assistant needs

May 2016

to December 2016

Caris Healthcare/Hospice Independence, MO

Director of Social Work

Performs patient and family assessments with initial bereavement assessment, and collaborates with the Interdisciplinary Team (IDT) to formulate the Plan of Care.

Conduct regular social work visits. My other position I oversee is as the Volunteer Coordinator; responsible for getting new volunteers, training, and keeping time and scheduling records.

Conduct after death bereavement assessments, and responsible for contacting the family by phone over the following 12 months.

Demonstrates knowledge of the hospice Medicare and Medicaid Benefit, and is able to convey this information to patients

October 2015 to

April 2016

Tiffany's Care Center/Humana St.Joesph, MO

Case Manager

Provided case management for patients who have just discharged from the hospital for Humana

Met with each patient once a week, advocated for their needs, taught patient how to find community resources

Helped patients apply for Medicaid, apply for other state services needed,

and provided active listening to provide emotional support and help

May 2015

to September 2015

Holmesdale Healthcare and Rehabilitation Kansas City, MO

Social Service Director

Coordinated intake, admission and discharge procedures

Assisted residents and their families in adjusting from a home or hospital setting to a nursing home environment.

Attended Interdisciplinary Team and Unit Care conferences, assesses residents psychosocial background.

Participated in Interdisciplinary Team Meetings and Unit Care Conference providing information on individual's progress

resident's psychosocial condition and prospects for discharge or movement within the facility. Charted relevant social service information into the resident's chart.

May 2014

to 2015

Gregory Ridge Living Center Kansas City, MO

Social work assistant to the director of social services

Interviewed new applicants or clients Conduct in-take assessments on new clients Meet with clients on an individual basis Maintain and update client files

Log and document all meetings held with client

Link clients to community resources; teach them how to locate natural resources

Set achievable goals with the client

Use strengths based principles on and day-to-day basis with all clients conducted weekly group activities and meetings

May 2013

to March 2014

reStartinc Kansasa City, MO

Case manager/ Alcohol and drug education educator

Worked 40 hours per week; worked when crisis situations occurred Case manager of 9 families and 7 adult single women in the Family Transitional Living Program and Single Transitional Living Program Interviewed applicants for the Family Transitional Living Program Conduct in-take assessments on new clients

Meet with clients on an individual basis Maintain and update client files

Log and document all meetings held with client

Link clients to community resources; teach them how to locate natural resources

Set achievable goals with the client

Use strengths based principles on and day-to-day basis with all clients Teach alcohol and drug prevention classes to all clients that are in the reStart program three times a week.

Create drug and alcohol pre-tests and post-tests for clients

Deal calmly and efficiently with crisis situations on a day-to-day basis

June 2012 to

May 2013

Cornerstones of Care: Foster Care and Adoption Foster Care Case Manager and Adoption Supervisor

Kansas City, MO

As the supervisor, I worked Holidays, weekends, and 40-60 hours per week Work under the direction of the Program Manager

Supervise foster care case management staff Assist resource development

Provide back-up supervision to case management staff in the absence of other supervisors.

Be accessible by phone after hours, holidays, and weekends Monitor outcomes and utilization reviews

Approve and sign out-going documents generated by case management staff including Court Orders and other paperwork as needed

Be responsible for ensuring al policies, procedures, protocols, paperwork, data entry, and practices are followed as outlined in the policy and procedures

March 2003 to

June 2012

Kansas City Regional Office Kansas City, MO

service Coordinator ll

40 hour per week; when crisis occurred worked when needed

Provide service coordination: interview clients and families, help clients apply for services, and collect data necessary to begin a treatment plan, and obtain important past history and or present information from other facilities to review.

Write case and progress notes, summaries, and other reports concerning the clients.

Develop a "Person Centered Plan" for each client, monitor progress, and make changes as necessary to keep information current.

Schedule treatment team meetings with other services facilities when necessary, discuss eligibility, treatment, and medical concerns.

Review all new and pertinent literature and obtain information concerning "best practices" in the field of social work.

October 2001 to

October 2002

British Columbia Ministry of Children and Family Development Child Care Counselor

Burnaby, British Columbia

40 hour a week work week

Wrote assessments, provided care planning, and community services for thought disordered and conduct disordered adolescents

Provided direct care services

Provided on-sight counseling to all clients who had graduated from the day program

Assisted school teachers on curriculum for clients with learning disabilities Attended treatment team meetings to discuss and evaluate the management of youth by observing and documenting behavior

October 1993 to

May 1999

Heritage Treatment Center Provo, UT

Unit Counselor, Equestrian Manager, and Chemical Dependency Counselor

40-50 hour work week

Managed 15 clients on the evening shift as a unit counselor Conducted recreational therapeutic activities for the unit Created menu for clients with eating disorders

Was given the Equestrian manager position

Conducted yearly rodeo's and client riding team rode in the community parade each year

Managed 4 employees

Joined the Chemical Dependency team after graduation Conducted "aftercare" groups

Wrote educational formats for the female clients with eating disorders and who had Post Traumatic Stress Disorder from early abuse

EDUCATION:

University of Missouri Kansas City Kansas City, MO

2009 Masters Degree Social Work GPA: 3.78

Graduated with High Honors; inducted into Nu Lambda Phi Alpha Honors Society

2025 Master's degree of Science Criminology GPA: 3.73

I am working on my second master's degree in criminal justice. I do not know when I will finish this work.

Brigham Young University Provo, UT

1999 Bachelors of Science Psychology and Sociology GPA: 3.36

Graduated with Honors and received a scholarship for "Single Mothers" attending college.

Utah Valley State College Orem, UT

1996 Associates Behavior Science GPA: 3.98

Graduated with High Honors and received a Presidential Scholarship to attend BYU

Hollywood Beauty College Kearns, UT

1978 Associates Cosmetologist and Master Barber

Class Valedictorian

CERTIFICATIONS:

Division of Occupational and Professional Licensing: Active License for Cosmetologist and Master Barber

KEYWORD SUMMARY:

Computer, writing, typing, time management, and crisis intervention skills; Have Positive Behavioral Support training, other training as required by Kansas City Regional Office (DMH), and the other agencies I worked for.

Hobbies: Gardening, decorating homes, run road races, play piano, have a great dogs, sing, and teach in Church

REFERENCES:

Janel Oliver supervisor at AMB 904-***-**** *****.******@***.*** Chier Battrick 660-***-**** *****.********@*****.***

Maxine Maloney 816-***-**** PERSONAL

Dr. Shirley P. Murdock 816-***-**** ********@*****.***

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