Entry Clerk Data / Administrative Customer Support Speacialist
Resume:
LeeAnn tindall- Administrative Assistant
Itasca, Texas
76055
*****************@*****.***
Objective
To create an ethical, positive and most of all productive work experience everyday. I am ready to wear a manager title, as my next role. I want to lead the team of my employers dreams, all of us being a reflection of a shining example for the future of business to come.. My goal is for my next employer to be my last employer that I retire with .
Experience
Heritage Home Health/Hospice
3/1/1998-1/1/2004 CAN/Data Entry Clerk
Performed CAN visits for patients Mon.Wed.Fri.
Stepped into the office to aid in the biling process for Medicare
Tues and Thurs. Marketing Coordinator
Supervisor before company was sold: Rosalind Esquibell
VENTURA FOODS
10/1/2005-3/13/2010
Customer Service Representative for 3 states
Processed onboarding credit checks with new customers
Managing contractual obligations and price changes with customers who’s purchases fluctuated with the daily stock exchange to purchase commodity items such as tanker truck loads full of oil.
Performed QA complaints and followed up with customers on every one to ensure accountability.
TRIXIE PET PRODUCTS ( kune and nagel)
Office Manager
1/ 12/2013 thru 10/1/2019
Processing daily orders for companies like Overstock.com and Sams Club.com . Made sure the warehouse staff packed orders per category correctly. Scheduled local freight and billed each order.
Scheduled freight for FTL/LTL Refer FOB 42ft trucks from China to Arlington, Texas.
Reviewed customer and freight contracts for maximum profit margins.
Answered consumer questions and complaints as well as invoicing.
Owner: Carter Johnston 817-***-**** ( company sold)
Currently Sub-Contract
Renovation Extra Ordinaire semi retired owner Rick Batross 254-***-****
6/12/2020- current date
I research supplies for contractors, informing them of the lowest possible cost and locations for pick up.
Education
Arrington Heights High school Graduate class of 1993
CNA certificate from Dallas Chapter of the Red Cross 1995
Southwest Phlebotomy School graduate 2015
Currently a Post University College+ In pursuit of a BA in Psychology
Summary:
I have a diversified background from shipping/ manufacturing international freight Fob/LTL/Refer scheduling, to home health care/ Hospice to end up a Phlebotomist/CAN/ Medicare Billing Assistant.
Because of this, I bring with me the strategic thinking of multiple areas of business resulting in hard skills such as conflict resolution . I am proficient at Microsoft Word, PowerPoint, and have been learning Gsuite.
I have the soft skills of being an excellent communicator. I have the ability to intuit my customer’s needs and am very skilled at dissolving complicated customer complaints. I am a team player but also can meet a deadline un supervised.
Please keep in mind that I can master just about any software preference you use for implementation in your office. There are so very many glossy platforms available regarding B2B and B2C businesses. I am comfortable in both settings. Most software is designed with repetitiveness of data entry in mind for success after the vocabulary is understood and the overall desired outcome in focus.
References : John Wolfgong, PhD
Engineering Fellow
972-***-**** (Office)e
972-***-**** (Cell)
********@********.***
Rosalind Esquubell
Home/ Health / Hospice
Ex Supervisor
******************@*****.***
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