Assisted living management

Chris Sloan

Sun City, AZ ***** 253-***-**** *****************@*****.*** https://www.linkedin.com/in/chris-chris-44a77229

Director

Human Resources Financial Oversight Business Development

Forward-thinking and detail-oriented Executive Director with expertise in all facets of establishing operational budgets, managing a fast-pace office, and overseeing A/R and A/P. Excellent interpersonal skills with dexterity in engaging with customers, connecting them with the appropriate parties, and assisting with any requests. Collaborative communicator adroit in working with cross-functional teams, coordinating project details, and drafting written correspondences. Proficient in business development including process implementation, operations leadership, and profit growth. Top networking strengths able to build mutually beneficial relationships.

Human Resources

Operations Management

Documentation & Records

Benefits Administration

Financial Controllership

Project Supervision

Revenue Growth & Expansion

Written & Oral Communication

Customer Service

Executive Partnerships

Team Collaboration

Technical Expertise

PROFESSIONAL EXPERIENCE

MARIPOSA POINT AT ALGODON CENTER, Phoenix, AZ

Executive Director-Assisted Living Manger

Lead and direct community level directors as well as collaborate with senior leadership team on the day-to-day operations of the community, including but not limited to financial and budgetary management.

Onsite Director of all payroll aspects; Including scheduling, PTO, and benefit options.

Oversaw complex internal operations and established efficient processes.

Contribute with sales tours as needed

Lease signings for all new residents

Mitigate the acquisition transition process at the community

Ensure that community upholds State and Company regulations

Head recruitment and onboarding for all new team members.

ATRIA HERITAGE SUN CITY, Sun City, AZ

Community Business Director-Assisted Living Manger

Collaborate with community level directors as well as senior leadership team on the day-to-day operations of the community, including but not limited to financial and budgetary management.

Onsite manager of all payroll aspects; Including scheduling, PTO, and benefit options.

Lead recruitment, onboarding, and train new team members.

Resident and family liaison for all billing questions and concerns; Ensure that monthly billing is processed accurately and timely.

Lease signings for all new residents

Contribute with sales tours as needed

Supervisor front desk and transportation teams. Interim lead for other departments as needed.

Mitigate the acquisition transition process at the community

Ensure vendors payments are accurately coded, entered timely, accrued appropriately, and proper certifications, as well as MSA and SOW are on file

MONTECITO SENIOR LIVING, Peoria, AZ

Business Office Director-Assisted Living Manger

Serve an integral leadership role by guiding all critical decision-making within the company and enforce expectations of staff to provide a welcoming environment for customers.

Act as the first point-of-contact for all resident billing inquiries, rent questions, invoicing, and certifications for vendors.

Integral in leading human resources functions including onboarding, payroll processing, and benefit package distribution.

Vital in all insurance processes such as assisting with claims, troubleshooting denials, and obtaining medical plan options.

Provide a full range of assistance to senior leadership teams and ensure compliance with company and state regulations.

Drove production and the acquisition of $12M in annual income, managed accounts, and led annual increases

ADDITIONAL EXPERIENCE

CREATIVE HEATING & A.C, INC., Tacoma, WA

Owner/Operator

Conceptualized, developed, and launched a thriving HVAC company and established long-term business plans; obtained the necessary permits; directed all aspects of A/R, A/P, and human resources functions such as hiring, firing, and onboarding.

Spearheaded economic stability by evaluating resources, incorporating cost-cutting, and implementing feasible budgets.

Oversaw complex internal operations, established efficient processes, and designed a lucrative corporate framework.

Mobilized a team of qualified staff and provided comprehensive training on appropriate methods and techniques.

Grew a solid book of business, executed industry networking, and consistently sourced for new business opportunities.

Assigned responsibilities and scheduled work orders; led staff meetings to keep all employees updated on goals and events.

PACIFIC GAS HEATING & AIR CONDITIONING, Tacoma, WA

Office Manager

Contributed to the smooth and productive workflow by taking charge of scheduling, phone lines, and tasks as assigned.

Worked cohesively with colleagues and superiors to complete projects with optimal quality within given deadlines.

Conducted human resources functions including workers’ compensation, benefits plan distribution, and payroll.

Generated in-depth reports and spreadsheets of expenses, budgets, and other financial data through proficient use of computer programs; handled permit acquisition, banking, purchase orders, and deposits.

Onsite manager of all payroll aspects; Including scheduling, PTO, and benefit options.

EDUCATION & CREDENTIALS

AZ Assisted Living Manager/Administrator License

Assisted Living Manager Certification (2016)

Assisted Living Caregiver Certification (2016)

AAWP Certification, Penn Foster (2008)

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