Kimberly R. Spadie

*** ****** *****

Shepherdsville, KY 40165

828-***-****

adr2jq@r.postjobfree.com

Qualifications Supervised, trained and evaluated 20 employees

Supervised, hired and managed 42 different performers

Supervised over 20 employees as a librarian for over 3 years

Managed payroll, billing, accounts receivable, as well as trust accounts for law practice for over 2 years

Programs Epic, WorkQueue, Dictation, Overdrive Libby, Hoopla, Tumble Books, TLC, Work Flows, and Flickr

Education ECPI University Virginia Beach, VA Bachelor of Science in Criminal Justice

Graduated: July 2019

American Red Cross Dental Program Fort Polk, LA

1050 hours clinical hours Dental Assistant Certificate

October 2016 – June 2017 X-ray certification

King’s College Charlotte, NC

Associates Degree in Paralegal

Graduated: December 2000

Work Experience

Baptist Health Care

Louisville, Kentucky

Patient Access Coordinator

● Help patients with check in and out process

●Answer the hubs phone calls and questions

●Schedule for providers at 2 office location

●Answer patient messages through the use of Epic

Norton Health Care Louisville, Kentucky

Supervisor Patient Access December 2021 – March 2022

●Use Kronos to help keep timecards

●Approve time off and maintain attendance records

●Help with patient registration when needed

●Assisted patients in getting to correct areas of the hospital

●Assisted with the coaching of employees

Norton Health Care Louisville, Kentucky

Access Center Coordinator November 2020- December 2021

●Provide patients with assistance in obtaining appointments

●Assist patients with getting messages to providers

●Worked primary care provider, gastro, provider rescheduling workqueue’s to assist patients in receiving the best and most efficient service

●Volunteered at the Vaccine Clinics from December 2020 until May 2021

●Volunteered to assist at the ICC’s when short staffed

●Enrolled in the Learning the Norton Way leadership class

●Maintained and assisted my supervisor with the covid vaccine waitlist for 4 months

Bullitt County Public Library Mt. Washington, Kentucky

Reference Librarian April 2020 – October 2020

●Assisted patrons with computer help and technology training

●Trained staff on aspects of the library resources

●Created digital educational material

●Assist with the development of programs for the community

●Lead and trained a team of clerks in knowledge about policies and resources we provided to the community

●Represented the library as leadership position in meetings with others in the community

●Assessed and evaluated a staff of 15 clerks monthly along with review to the directors

●Answered the phones to assist patrons with help

●Made private scheduled appointments to help patrons with any digital concerns

Vernon Parish Library Leesville, Louisiana

Children’s Librarian (Department Supervisor) February 2018 – April 2020

●Prepared and submitted state grant requests that resulted in the award of $20,000 for 2018, 2019, and 2020 summer reading programs

●Planned and managed summer reading programs for 3 branches that included 42 performers; attended by 2,856 children

●Executed and planned a variety of workshops throughout the year that included arts and crafts, STEM, hunter safety, and self defense

●Maintained a running supply list for all the 3 branches throughout the year

●Lead and trained numerous people on positions and throughout my scheduled programs

●Worked at any position that was needing to be covered

●Answered the phones to assist patrons with account concerns

●Provided patrons with technical support in overdrive, computers, scanners, faxes and copy machines

●Guided and lead 5 tours of the library for a total of 405 elementary school students

●Conducted 20 live on air radio interviews to promote the libraries’ programs for children

Fort Polk American Red Cross Fort Polk, Louisiana

Certified Dental Assistant/ Receptionist October 2016- March 2018

●Provided assistance to the providers in the dental practice

●Helped with checking of inventory and supplies

●Managed the file room

●Assisted providers with surgical and routine procedures

●Answered phones and scheduled patients

●Obtained an x-ray certification

●Volunteered for over 2,000 hours to the Dentac and BJACH Army hospital

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