Hvac Technician Customer Service

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MARK M. AMOYAW

832-***-**** • ********@*****.***

HVAC TECHNICIAN

Articulate, energetic, detail-oriented HVAC Technician seeking an opportunity to become a value-added employee of your company. Ability to work well on a team or as an individual while representing the company with professionalism and confidence in order to provide outstanding customer service. AREAS OF EXPERTISE

Air Conditioning Systems

Circuit Diagrams

Copper Piping and Soldering

Diagnostics and Repair

Gas Furnace Design

Heat Pumps

Heating Systems

Power Sources

Pressure and Temperature Charts

Printed Circuit Boards

Electrical Theory

Testing Instruments

Troubleshooting Techniques

Wiring Safety

Residential and Commercial

Blueprint Reading

Customer Service

Leadership Qualities

WORK EXPERIENCE

COOLRAY, ATLANTA GEORGIA

HVAC TECHNICIAN (MARCH 2017 – PRESENT)

• Residential and commercial hvac maintenance, installation, insulation, troubleshooting, diagnose

• Traveling to homes and businesses on a daily basis in an orderly and prompt fashion

• Review with customer-specific needs related to the calls and respond accordingly

• Perform systematic diagnostic procedures following customer interview through visual and audible

• Inspection by isolating faults and correcting the cause of system problems

• Perform standard testing procedures geared specifically to equipment's functions to ensure optimum performance

• Follow up with completion of invoicing related to the job

• Good understanding of exhaust fans, heat pumps, self-contained units, mini-splits, motor controls, compressors

• Responsible for daily reporting to team lead for coordinating maintenance contract duties and performance of service calls

• Very independent and capable of performing tasks without delegation REJOICE AIR, HOUSTON, TEXAS

HVAC TECHNICIAN (JANUARY 2016- FEBRUARY 2017)

• Assisting in servicing products and equipment on assigned projects and ensuring customer satisfaction

• Using a variety of hand and power tools to assist in the mount, assemble, troubleshoot and repair of hvac equipment

• Performing preventive maintenance service and or assisting HVAC Field Technicians

• Maintaining stock of inventory, company equipment, and documents all service-related activities

• Experienced in chiller condenser and cooler cleaning

• Disassembled units, repair components and bring it to its original condition MARK M. AMOYAW

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FIESTA MART INC, HOUSTON, TEXAS

MAINTENANCE TECHNICIAN (AUGUST 2013 –DECEMBER 2015)

• Repaired and maintained production and facility equipment according to safety

• Installed, and troubleshoot, Cleaned and repaired circuit breaker panels

• Delivering parts to job sites, as necessary

EDUCATION AND TRAINING

EVEREST INSTITUTE-HOUSTON, TX

Hvac Technician Diploma

BAIDOO BONSOE HIGH SCHOOL, GHANA

High School Diploma

— Certifications and Licenses —

Valid Driver’s License

TDLR A/C Technician Registration

EPA Universal Certification

410A Certification

Preventative Maintenance Certification

Contact this candidate